Remote Personal Assistant - Operations & Admin

Marie Pascale TCHAMBA NJIKI

Columbus OH, ***** 740-***-**** *******.*****@*****.***

Professional Summary

Results-driven operations professional with experience in high-volume fulfillment environments and office leadership roles. Brings hands-on knowledge as managing executive calendars, HR processes, and procedures for leadership. Known for strong people skills, time management, and the ability to motivate teams while maintaining safety, quality, and productivity standards. Core Qualifications

• Experience in a fulfillment center with flexible shifts, including extended standing/walking and manual handling.

• Strong communication, interpersonal, and customer-focused mindset when resolving issues and supporting operations.

• Bachelor’s Degree in Economics and professional experience with performance, process, and procedure adherence.

Key Skills

• Time Management & Organization: Managing agendas, meetings, events, and follow-up to achieve high completion of objectives.

• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams, OneNote)

• Leadership & People Support: Mentoring peers, supporting managers, coordinating interviews, and maintaining employee records.

• Safety, Quality & Compliance: Respecting procedures, document control, and maintaining data confidentiality and HR standards.

Professional Experience

Fulfillment & Sortation Center – Problem Solver / PIT Operator Ohio - Jan 2023 – Dec 2025

• Support operational performance by resolving order and return issues as a Problem Solver while meeting productivity and quality targets.

• Operate PIT equipment and customer return processing while following safety guidelines and standard work procedures.

• Collaborate with supervisors and support teams to maintain workflow, meet customer delivery promises, and uphold high standards of accuracy.

SAI LA TOILE – Executive Assistant Cameroon Jan 2021 – Nov 2022

• Supported executive leadership by managing the CEO’s agenda, meetings, travel, and events, ensuring effective time management and follow-through on priorities.

• Led a cross-functional team of 5 department heads, setting priorities, coordinating their work with the CEO’s agenda, and ensuring alignment with company objectives. Marie Pascale TCHAMBA NJIKI

Columbus OH, 43232 740-***-**** *******.*****@*****.***

• Produced reports, presentations, and briefs for leadership, and ensured procedures were documented, updated, and respected across the organization.

• Coordinated cross-functional activities and communications, demonstrating strong interpersonal and customer service skills.

SKOMICS - Manager’s Assistant Cameroon Feb 2018 - Jan 2019

• Managed meetings, appointments, and events for a manager, ensuring follow-up that enabled achieving at least 95% of daily objectives.

• Organized and controlled documents and records, supporting efficient information flow and decision-making.

• Demonstrated autonomy, reliability, and strong communication while supporting leadership in a busy environment.

Education

Bachelor’s Degree in Economics (2009)

Foreign diploma evaluated by WES

Data Analyst Certification (2025)

Columbus State Community College, Ohio

Additional Strengths

• Adaptability to new environments, shifts, and operational demands.

• Strong problem solving, support services, and communication skills in both office and warehouse settings.

• High level of data confidentiality, integrity, and professionalism when handling sensitive information.

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