Human Resources Administrator & Compliance Leader

Kimberley Murray

Columbus, OH ***** +1-614-***-**** *************@*****.***

Professional Summary

Resourceful Human Resources Administrator with 15+ years of experience in HR management, specializing in compliance, talent acquisition, and employee relations. Proven track record in developing HR policies, overseeing payroll, and managing training programs. Demonstrated leadership in supervising teams and ensuring adherence to state and federal regulations, enhancing organizational effectiveness and employee engagement. Work Experience

Human Resources Administrator

CAREX Behavioral Health Services Columbus, OH

September 2023 to September 2025

• Responsible for all aspects of hiring (wrote position descriptions, posted jobs, conducted interviews, and conducted pay analysis; responsible for promotion, demotion, suspension and termination, responsible for assessing training needs and prepared in-person and virtual training)

• Responsible for onboarding, conducting background checks and orientation

• Wrote policies and procedures for the company to remain in compliance with State and Federal laws and regulations.

• Responsible for Compliance checks conducted at our facilities by Federal Medicaid services and State of Ohio Mental Health and Drug Addiction Services

• Responsible for all budgeting and finance (create budget, assign line items and authorize expenditures, responsible for reconciliation of bank accounts)

• Make deposits (in person and online)

• Responsible for processing payroll ( including adding payroll deductions, applying garnishments and levies)

• Responsible for assuring that funds were available, or transferring funds, to make sure that payroll was processed on time

Program Manager

State of Ohio Department of Natural Resources - Division of Watercraft January 2016 to December 2018

· Oversee registration and titling of watercraft used in Ohio waters

· Oversee registration and titling functions in the Headquarter officee and 7 district offices

· Handle sensitive customer inquiries (face-to-face and telephone) regarding the approval/denial of applications and request for reimbursement for the Ohio

Watercraft registration and titling program

· Monitored over 500,000 registered boaters in Ohio to assure compliance with Federal regulations

· Resolved discrepancies with boater registration and titling issues

· Supervised Watercraft Specialists and Agents

· Served as liaison to Ohio Highway Patrol (regarding IT security issues involving the Ohio Clerk of Court title databases and the ODNR portal)

· Met monthly with the Ohio Clerk of Courts and County Clerks of Court to discuss changes in the law and their application to boaters, as well as develop best practices for all 88 counties Program Manager

State of Ohio DAS GSD – State and Federal Surplus Unit January 2004 to December 2016

· Surplus Property Coordinator, duties include: Reviewing and approving/denying applications for participation in the Surplus program, Handle sensitive customer inquiries (face-to-face and telephone) regarding the approval/denial of application for the Surplus program, verify 501c3 status for non-profit organizations seeking approval to enroll in surplus program, conduct outreach to state agencies and local municipalities and citizens of the state of Ohio to promote the State of Ohio and Federal Surplus Property program)

· Conduct compliance reviews for agencies who receive property with acquisition cost of $5,000 or more, to assure property has been received, maintained, and not sold for profit.

· Responsible for accounts payable for federal surplus property (i.e. prepare invoices, monitor receipt of payment, conduct non-payment follow-up, report delinquencies to Ohio Attorney General

· Maintain compliance with the Federal General Services Administration rules and regulations regarding federal surplus property.

· Execute the State of Ohio vehicle auctions which includes providing detailed reports on the vehicles listed on the auction; verifying that each vehicle V.I.N number corresponds to the Ohio Certificate of title; processing and notarizing the transfer of titles for vehicles, motorcycles and boats sold at the auction

· Liaison between Ohio Bureau of Motor Vehicles and DAS General Services Division, selling 30-day tags on the day vehicle auction, and entering 30-day tag information into Ohio BMV website

· Maintain dealer licensing for Agency

Employee Relations Manager

State of Ohio, Department of Administrative Services - Equal Opportunity Division January 1996 to December 2004

Managed day-to-day programmatic issues including working with Legislators and Elected Officials on sensitive issues involving Equal Opportunity Employment, Construction Compliance, Minority Business Enterprise, and Civil Rights within the State of Ohio o Managed and coordinated technical and business requirements for the Predicate Study issued under House Bill 283 to include:

· Reporting to the General Assembly and the Director of Administrative Services, regarding the nature, scope, methodology, applicable time frames, and type of expert needed to conduct predicate study to determine whether there is significant evidence of past or present discrimination against women or minorities by the state in contracting for goods

& services, construction or implementing development programs.

· Interviewed and selected the candidate to serve as the expert on the study.

· Gathered, collated, and classified information for reports presented to General Assembly.

· Monitored the $750,000.00 budget and approved expenses. o Prepared and formulated divisional policies and procedures o Implemented policies and monitored compliance o Supervised and provided direction to 15 employees in managerial, administrative support, and fiscal staff. Division Human Resources Manager

· Responsible for all hiring, promotion, demotion and termination of employees within the division o Conducted interviews and wrote interview questions

o Prepared orientation packages and administered employee orientation o Investigated personnel issues with bargaining unit staff and management o Conducted pre-disciplinary meetings for the Department o Gathered, collated and classified information to prepare fact-finding reports for Agency Director

o Made recommendation to Agency Director whether to impose/not impose discipline and if so, at what level according to the progressive discipline guidelines established by union contract or Department policy o Liaison between Division, OCSEA and 1199 union officials

· Designed and executed all events related to the Statewide Ohio Dr. Martin Luther King, Jr. Oratorical

Contest, including building a core of young adults in each city and school district in the State of Ohio and carrying out a broad-based/educational campaign focused on children in grades K-12.

· Designed and executed all events related the Statewide Ohio Dr. Martin Luther King, Jr. Holiday Commemoration

Employee Relations Manager

State of Ohio, Department of Administrative Services - Equal Opportunity Division January 1996 to December 2004

Managed day-to-day programmatic issues including working with Legislators and Elected Officials on sensitive issues involving Equal Opportunity Employment,Construction Compliance, Minority Business Enterprise, and Civil Rights within the State of Ohio

Managed and coordinated technical and business requirements for the Predicate Study issued under House Bill 283 to include:

• Reporting to the General Assembly and the Director of Administrative Services, regarding the nature, scope, methodology, applicable time frames, and type of expert needed to conduct predicate study to determine whether there is significant evidence of past or present discrimination against women or minorities by the state in contracting for goods

& services, construction or implementing development programs.

• Interviewed and selected the candidate to serve as the expert on the study.

• Gathered, collated, and classified information for reports presented to General Assembly.

• Monitored the $750,000.00 budget and approved expenses. o Prepared and formulated divisional policies and procedures o Implemented policies and monitored compliance o Supervised and provided direction to 15 employees in managerial, administrative support, and fiscal staff. Division Human Resources Manager

• Responsible for all hiring, promotion, demotion and termination of employees within the division o Conducted interviews and wrote interview questions

o Prepared orientation packages and administered employee orientation o Investigated personnel issues with bargaining unit staff and management o Conducted pre-disciplinary meetings for the Department o Gathered, collated and classified information to prepare fact-finding reports for Agency Director

o Made recommendation to Agency Director whether to impose/not impose discipline and if so, at what level according to the progressive discipline guidelines established by union contract or Department policy o Liaison between Division, OCSEA and 1199 union officials

• Designed and executed all events related to the Statewide Ohio Dr. Martin Luther King, Jr. Oratorical Contest, including building a core of young adults in each city and school district in the State of Ohio and carrying out a broad-based/ educational campaign focused on children in grades K-12.

• Designed and executed all events related the Statewide Ohio Dr. Martin Luther King, Jr. Holiday Commemoration Education

Business Management (Bachelor of Science)

Franklin University Columbus, OH

Human Resource Management (Bachelor of Science Degree) Franklin University Columbus, OH

Bachelor's degree

Upper secondary education

Bachelor's degree in accounting

Skills

HR policy development Accounts receivable Proficient knowledge and use of Microsoft Office Cash flow analysis Deposits Microsoft Outlook Negotiation Employee retention Daily use of e-mail (Microsoft Outlook) with email blast Performance management Dayforce HR support Workday Training Daily use of Microsoft Word to prepare reports. Also used to prepare manuals, posters, handouts, and training materials. Paychex Phone call management Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Basic math Customer service Talent management software Financial report writing Disability insurance management Managing clients in a customer support role Copy machines Writing skills HR compliance Project planning Client interaction via phone calls Coaching Soft skills training (employee development activity) Accounting software Employee grievances Filing Automation High volume recruitment Mathematical aptitude Financial record maintenance HR systems implementation Microsoft Access Invoice reconciliation Employment law Customer support Office experience Payroll Human resources - Human resources experience (6-10 years) Volunteer recruitment Invoice payment processing Team leadership Client invoicing Outbound calling Compensation administration Microsoft Word Accounts payable management Cash Accounting Regulatory compliance Management Labor relations department management HRIS Bias awareness training implementation Customer communication Diversity and inclusion instruction Customer complaint resolution Problem-solving Talent acquisition strategy Compensation and benefits strategy Job description development Equal Employment Opportunity

(EEO) Employment & labor law Managing talent management employees Paycheck issuance Financial reporting Recruiting strategy development Recruitment time-to-hire metrics HR legal compliance Interpersonal communication Cross-training (employee development activity) Conflict management Managing human resources teams - Largest human resources team managed (21-30 members) ADP Workforce Now Staff supervision Employee retention strategy Microsoft Excel Succession planning FMLA Decision making Workflow automation system Grammar Experience Emotional intelligence in HR leadership Diversity and inclusion department management Compensation and benefits department management Regulatory compliance management Staff training Recruitment process improvement Performance improvement planning Cost management Faculty and staff mentoring Receptionist experience within corporate industry Job shadowing (employee development activity) Leadership development initiative Training & development Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position Cultural awareness program implementation Overseeing payroll Excel data analysis Employee relations management Payroll management Employee evaluation Recruiting Wage calculation Adobe Acrobat Employee relationship building Procedural guides Managing customer accounts Safety regulations Pay equity analysis Policy & process development ADP Manufacturing company experience Personnel records management Driving Candidate sourcing Flexible work arrangement practices Gmail Talent acquisition platforms Team management Full cycle recruiting Talent management Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control. Outdoor work Recruitment process outsourcing Analysis skills Customer relationship building Direct sourcing recruitment Account reconciliation Attendance/ Punctuality Windows Paid time off management Works with integrity and ethically; upholds organizational values. Medical receptionist Computer literacy Recruitment and selection Criminal law experience Accounts receivable management Customer inquiry handling Benefits bookkeeping Task prioritization Strategic thinking in HR leadership Union relations Typing Accounting Labor law compliance Shipping & receiving Financial data management Office management Vendor management Accounting and finance experience Continuous improvement standards implementation Process improvement Payroll processing Microsoft Office Bookkeeping Data entry Financial records management Record keeping Applicant-to-interview ratio tracking Benefits administration Policy Development Dependability Skill gap analysis Operations management Budget management Numeracy Financial analysis Clerical experience Diversity training Compensation analysis Employee engagement Vendor relationship building Procurement management Teamwork Project coordination Inclusive hiring practices Managing accounting teams Diversity recruitment strategy implementation Onboarding process management Diversity, equity and inclusion (DEI) strategy management Front desk Team development Workforce planning strategy Employee misconduct investigations Human resources management Handling customer inquiries Organizational development strategy Personal assistant experience Document management Employment law in talent management Executive administrative support HR risk management strategy Strategic partnerships Accounting firm experience HR change management strategy Invoice dispute resolution Financial data reconciliation HR operations department management Financial operations management Collaboration with corporate communications team Sales strategy Account management Conflict resolution Inspirational leadership in HR Organizational development department management Escalation handling Employee arbitration Correspondence management Employee counseling Title processing Attention to detail Mail distribution Mail processing Writes clearly and informatively; edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. Administrative experience Oral Communication Daily use of Microsoft Access to create and maintain databases; to create monitoring devices, tracking and tabulation of data. Payroll deduction management Invoice data entry Account reconciliation report Phone communication In-person customer service Computer operation Working with families Supervising experience Continuous improvement Well-being program (employee development activity) Employee relations Interpersonal 10 key typing Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Leave management Cash handling Ethics Database administration Health insurance management Office phone management Follows policies and procedures; Supports organization’s goals and values. Career path planning (employee development activity) Pivot tables Employee engagement program (employee development activity) Payroll record maintenance Volunteer management Data reporting Organizational skills Sales support Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests. Quality Management Retail store experience Multitasking Greeting customers Employee mediation Community outreach Customer service manager experience Interviewing Mentoring Active listening Appointment scheduling Cross-functional collaboration Healthcare benefits management Account analysis Processing cash transactions Data analysis skills Organizational Support Daily use of Microsoft Excel to prepare flow charts and graphs. Also used for tabulation and tracking of data. Is consistently at work and on time; available to work overtime and on weekends. Customer data entry Spreadsheet conditional formatting Incentive plan management Technical Proficiency Professionalism Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Accounting systems Travel scheduling Retirement plan management Team building Time management CRM system proficiency Purchase order management Written communication Affirmative action planning Comfortable using computers and navigating the internet. Multi-line phone systems Dispatching Resume management software Communication skills Order processing ATS Individual development plans (IDPs) (employee development activity) Employee engagement strategy Change management support (employee development activity) Data mining Employee orientation Math Aged receivables report Market analysis Workplace health and safety regulatory compliance Learning and development department management HR communication Payroll tax processing Guest services Talent acquisition Contract documentation review Hiring Leadership Talent mobility planning (employee development activity) Accounts payable Interpersonal skills Manual handling Change management Data management Microsoft Outlook Calendar ERP systems Disciplinary action management Phone etiquette Microsoft Teams Invoice matching Inventory control Practice management Cross-functional communication HIPAA Career counseling Performance dashboard reports Languages

Bilingual

English

Certifications and Licenses

Driver's License

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