Senior Project & HR Systems Leader

Jason M. Younger

**********@***.*** 614-***-****

Professional Summary

Results-driven professional with over 25 years of experience in project management, leadership, HR technical systems, data analytics, marketing, and general management across government, state, and Fortune 100 corporate environments. Skilled in building diverse teams through DEI initiatives, coaching associates, and managing relationships among business partners within workforce technology. Adept at overseeing deliverables, optimizing processes, and driving organizational success.

Core Competencies

●System & Business Strategy

●Program Development

●Data Analytics & Solution Implementation

●Crisis Management & Disaster Plan Development

●Critical Business Requirement Analysis

●Scrum Master & Project Management

●Auditing & Compliance

●HR Applications

●Diversity, Equity & Inclusion (DEI) Initiatives

oABP: Advancing Black Pathways

oBOLD: Black Organization for Leadership Development

●Technical Leadership

●Coaching & Development

●Leading Without Authority

●Problem Research & Resolution

●Relationship Development & Management

●Accounting & Budget Policies

Professional Experience

JPMorganChase & Co., Columbus, OH

CCB-Owned Media Channel Strategy and Optimization Sr. Associate

May 2022 – August 2026

●Lead channel innovation, enablement, execution, and investment optimization for marketing initiatives across Chase.

●Partner with multiple business lines to understand priorities, support product launches, and drive revenue growth.

●Optimize channel performance and manage customer experience improvements.

●Communicate prioritization decisions in channel strategy forums and update benchmarks.

●Use data-driven insights to recommend ecosystem improvements.

●Collaborate with Ad Operations, Analytics, and Digital teams to evaluate digital performance.

●Lead process and reporting meetings to ensure transparency.

●Standardize and improve tracking and measurement.

●Advocate for consistent and seamless user experiences across all assets and channels.

JPMorganChase & Co., Columbus, OH

Business Consultant – Workforce Technology

June 2015 – May 2022

●Maintained business resiliency plans for HR Technology Delivery Services projects.

●Managed a $10M budget, achieving a 40% cost reduction.

●Led compensation and budgeting for the Human Resources division.

●Ensured adherence to release calendar for Workforce Tech projects.

●Organized and coordinated WFT Release/Change Management.

●Partnered with stakeholders to align delivery milestones, including confidential data.

●Drove process improvement activities for monthly releases, collaborating with global partners.

●Communicated implementation issues and statuses through change management tools.

Huntington National Bank, Columbus, OH

Business Systems Analyst – Mergers & Acquisitions

Nov 2014 – June 2015

●Supported cross-organizational collaboration in Technology & Operations.

●Oversaw technology business continuity and disaster recovery plans.

●Developed and managed reporting, governance, mediation, and compliance for IT resiliency.

Nationwide Insurance, Columbus, OH

Continuity Management Consultant – Information Risk Management

Apr 2006 – Nov 2014

●Improved recovery capabilities for IT critical mainframe applications.

●Enhanced business process resiliency and ensured pandemic planning requirements.

●Oversaw annual auditing in accordance with risk policies.

●Developed standardized metrics and reporting tools impacting 10,000 associates.

●Validated 36 recovery plans and designed executive crisis management guides.

●Acted as central contact for disaster recovery hot site.

●Coordinated dependencies across IRM for disaster recovery initiatives.

●Ensured policy compliance and managed documentation for key solution areas.

Franklin County Probation/Parole, Columbus, OH

Interstate Compact Officer

June 1995 – Apr 2006

●Managed compliance for 331 parolees, partnering with law enforcement and judiciary.

●Audited and maintained case files, implemented court-ordered procedures.

●Counseled clients and administered completion of community service programs.

●Compiled and implemented department-wide intervention programs to support client rehabilitation.

Education

Central Michigan University

M.S. in Public Policy / Management – Public Administration, Magna Cum Laude

University of Dayton

B.S. in Criminal Justice

St. Charles Preparatory

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