Administration, Recruitment
Resume:
Sandra Slessor
North York, Ontario, *************@*******.***
WORK EXPERIENCE
Part-time self-employed (Temp/Contract Administrative Services)
**** - (3mths)
Consumers Choice, Telephone Customer Service Representative
2008 - (3mths)
Samko Sales Limited, Cashier/Customer Service Associate
2002 - 2012
Homemaker (10 years)
1989 - 2002
SONY MUSIC CANADA INC. (13 years)
EMPLOYMENT
1989 to 2002 Sony Music Canada, Marketing Manager, Sony Wonder (3 years)
Marketing Experience:
Developed effective marketing strategies to support the Sony Wonder Product Line
Created marketing plans to support assigned product releases to maximize sales
Developed third party promotional opportunities with licensees and/or outside parties
Developed P.O.P materials to increase products visibility therefore increasing sales
Assisted in the development of media plans and press strategies to increase awareness of the Sony Wonder Brand and its affiliated properties
Communicated with field staff to ensure full implementation of marketing plans
Developed regional and national advertising campaigns to ensure visibility of product and generate retail and consumer demand.
Developed and maintained promotional budgets to ensure divisional profitability
Customer Service & Relations Experience:
Maintained Marketing Accounts and Product Awareness by monitoring industry trends & competition
Worked with Sales team on retail promotions and in-store events throughout the year
Ensured on-going store-checks and customer relations for best visible placement of product at retail
Manufacturing/Distribution Experience:
In conjunction with Inventory Control and Distribution coordinated the acquisition and production of manufacturing parts, packaging specifications, quantity forecasts to ensure product release date
Implemented marketing plan by working with Inventory Control, Distribution, Printing and Marketing to create, generate and secure all promotional materials to meet product release dates
In conjunction with Sales Team provided new sales tools and ensured sales tools inventory
1994 to 1999 Sony Music Canada, H.R. Consultant, Staffing & Recruitment (5 years)
Staffing & Recruitment Experience:
Developed and managed the companys recruitment strategic plan
Recruited and selected candidates (Supervisory, Management, and Director level) and assisted in the hiring process of Divisional Vice Presidents
Management consultation included position description, souring candidates, advertising, internal job postings, external agencies, interviewing and selecting, reference checks and employment offers
Provided advice to management on employment standards, HR Planning and restructuring
Planned and implemented recruitment strategy for start-up of Compact Disc Manufacturing Facility
Evaluated and implemented employment testing for use in recruitment and selection initiatives
Developed and delivered presentation to graduates from the Harris Institute on "How to get a job in the Music Industry."
Termination & Outplacement Experience:
Provided advice to management on organizational policies on performance issues, progressive discipline and termination practices and procedures
Planned group lay-off of cassette manufacturing shift
Prepared severance packages, conducted termination interviews and provided outplacement services for terminated employees
Counseled and assisted employees on relocation policy and program
Human Resource Information System Experience:
Researched, selected and developed capital budget request for H.R.I.S.
Developed project plan to implement new H.R.I.S. maintained and modified H.R.I.S.
Maintained and modified HRIS as well as assessed and recommended upgrades to HRIS system (1998)
Developed project plan to modify and enhance capabilities of HRIS System
New Modules included Security Passport System, Headcount Approval Process, Year End Headcount
budget, Job Evaluation (1998), Compensation (2000), Training (2000)
Installed upgraded version of HRIS (Ressource Vision 2.0)
Project Leader for implementation of interface between ADP Payroll System & HRIS System
Benefits Administration Experience:
Administered employee pension plan benefits program for terminations and retirements
Compiled information and responded to actuarial queries in preparation for year- end distribution of Annual Benefits Statements
Participant on Respect & Equality Task Force Team & Participated in industry and market salary and benefits surveys
Provided advice to management on disability procedures and claims
Prepared and fulfilled monthly, quarterly and year end reporting requirements on headcount for budgeting purposes
Developed, implemented and managed year end headcount budget
Planned and implemented year end performance and salary budgeting process
Training & Policy Development Experience:
Developed policies and procedures on recruitment, hours of work, absenteeism, employment, and cost of living relocation contracts,
Provided consultation to all levels within the organization on recruitment and selection, employment equity, human rights legislation, policies and procedures and employment law
Designed and delivered training on Absenteeism Management Program
Designed and delivered training on Recruitment Policies & Procedures
1990 to 1994 Sony Music Canada, H. R. Admin., Records & Recruitment (4 years)
Administrative Experience:
Recruitment and selection of employees up to Supervisory level included reviewing position descriptions, sourcing candidates, internal and external advertising, interviewing and selecting, dealing with employment agencies, reference checking and making offers of employment
Liaised with management on organizational policies and procedures, recruitment and selection, employment equity, human rights legislation, and employment law
Conducted orientation training for new employees
Administered salary and performance management programs
Assisted in attendance management issues, termination interviews and severance packages
Administered exit interviews with terminating employees
Maintained an AS400 Human Resources Information System database
Created industry compensation and benefits survey for the Canadian Recording Association
Designed and printed quarterly company recycling newsletter "Music Notes"
Participant on job evaluation committee (Point Factor System)
Provided year end economic forecast and participated in salary and benefits surveys
Handled employee and customer service inquiries and complaints
1989 to 1990 Sony Music Canada, Human Resources Administrator (1 year)
Administered employee benefits program
Administered step rate adjustments and year end salary increases
Maintained Human Resources Information System and employee files
Prepared job posting and organizational announcements
Recruited temporary and contract employees and conducted employee reference checks
Prepared resume acknowledgement letters and letters of employment
Orientation of new employees
Organized and coordinated company product sales
Handled employee and customer service enquiries and complaints
EDUCATION
Marketing, Ryerson Polytechnic University, 1998 to 1999
Human Resource Management, Seneca College, 1996 to 1997
B.B.A. Continuing Education, York University, 1989 to 1990
B.A.S Administrative Studies, York University, 1984 to 1986
Early Childhood Education Program, Seneca College, 1983 to 1983
Diploma, George S. Henry Academy, 1979 to 1982
ADDITIONAL INFORMATION
Windows Operating Systems include Windows XP, Vista, 7, 8.1
Microsoft Office - Word, Excel and PowerPoint
Internet technology – Outlook mail, Google G-mail, Face book & other Social networks
Database Management Systems: AS400 ADP Payroll/HR Integrated Management Solutions
Human Resources Information System - Ressource Vision
Typing - 60 words per minute, Data Entry
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