Sandra Slessor

*** ******* ***** #****

North York, Ontario, ac316q@r.postjobfree.com

WORK EXPERIENCE

**** - *******

Part-time self-employed (Temp/Contract Administrative Services)

**** - (3mths)

Consumers Choice, Telephone Customer Service Representative

2008 - (3mths)

Samko Sales Limited, Cashier/Customer Service Associate

2002 - 2012

Homemaker (10 years)

1989 - 2002

SONY MUSIC CANADA INC. (13 years)

EMPLOYMENT

1989 to 2002 Sony Music Canada, Marketing Manager, Sony Wonder (3 years)

Marketing Experience:

Developed effective marketing strategies to support the Sony Wonder Product Line

Created marketing plans to support assigned product releases to maximize sales

Developed third party promotional opportunities with licensees and/or outside parties

Developed P.O.P materials to increase products visibility therefore increasing sales

Assisted in the development of media plans and press strategies to increase awareness of the Sony Wonder Brand and its affiliated properties

Communicated with field staff to ensure full implementation of marketing plans

Developed regional and national advertising campaigns to ensure visibility of product and generate retail and consumer demand.

Developed and maintained promotional budgets to ensure divisional profitability

Customer Service & Relations Experience:

Maintained Marketing Accounts and Product Awareness by monitoring industry trends & competition

Worked with Sales team on retail promotions and in-store events throughout the year

Ensured on-going store-checks and customer relations for best visible placement of product at retail

Manufacturing/Distribution Experience:

In conjunction with Inventory Control and Distribution coordinated the acquisition and production of manufacturing parts, packaging specifications, quantity forecasts to ensure product release date

Implemented marketing plan by working with Inventory Control, Distribution, Printing and Marketing to create, generate and secure all promotional materials to meet product release dates

In conjunction with Sales Team provided new sales tools and ensured sales tools inventory

1994 to 1999 Sony Music Canada, H.R. Consultant, Staffing & Recruitment (5 years)

Staffing & Recruitment Experience:

Developed and managed the companys recruitment strategic plan

Recruited and selected candidates (Supervisory, Management, and Director level) and assisted in the hiring process of Divisional Vice Presidents

Management consultation included position description, souring candidates, advertising, internal job postings, external agencies, interviewing and selecting, reference checks and employment offers

Provided advice to management on employment standards, HR Planning and restructuring

Planned and implemented recruitment strategy for start-up of Compact Disc Manufacturing Facility

Evaluated and implemented employment testing for use in recruitment and selection initiatives

Developed and delivered presentation to graduates from the Harris Institute on "How to get a job in the Music Industry."

Termination & Outplacement Experience:

Provided advice to management on organizational policies on performance issues, progressive discipline and termination practices and procedures

Planned group lay-off of cassette manufacturing shift

Prepared severance packages, conducted termination interviews and provided outplacement services for terminated employees

Counseled and assisted employees on relocation policy and program

Human Resource Information System Experience:

Researched, selected and developed capital budget request for H.R.I.S.

Developed project plan to implement new H.R.I.S. maintained and modified H.R.I.S.

Maintained and modified HRIS as well as assessed and recommended upgrades to HRIS system (1998)

Developed project plan to modify and enhance capabilities of HRIS System

New Modules included Security Passport System, Headcount Approval Process, Year End Headcount

budget, Job Evaluation (1998), Compensation (2000), Training (2000)

Installed upgraded version of HRIS (Ressource Vision 2.0)

Project Leader for implementation of interface between ADP Payroll System & HRIS System

Benefits Administration Experience:

Administered employee pension plan benefits program for terminations and retirements

Compiled information and responded to actuarial queries in preparation for year- end distribution of Annual Benefits Statements

Participant on Respect & Equality Task Force Team & Participated in industry and market salary and benefits surveys

Provided advice to management on disability procedures and claims

Prepared and fulfilled monthly, quarterly and year end reporting requirements on headcount for budgeting purposes

Developed, implemented and managed year end headcount budget

Planned and implemented year end performance and salary budgeting process

Training & Policy Development Experience:

Developed policies and procedures on recruitment, hours of work, absenteeism, employment, and cost of living relocation contracts,

Provided consultation to all levels within the organization on recruitment and selection, employment equity, human rights legislation, policies and procedures and employment law

Designed and delivered training on Absenteeism Management Program

Designed and delivered training on Recruitment Policies & Procedures

1990 to 1994 Sony Music Canada, H. R. Admin., Records & Recruitment (4 years)

Administrative Experience:

Recruitment and selection of employees up to Supervisory level included reviewing position descriptions, sourcing candidates, internal and external advertising, interviewing and selecting, dealing with employment agencies, reference checking and making offers of employment

Liaised with management on organizational policies and procedures, recruitment and selection, employment equity, human rights legislation, and employment law

Conducted orientation training for new employees

Administered salary and performance management programs

Assisted in attendance management issues, termination interviews and severance packages

Administered exit interviews with terminating employees

Maintained an AS400 Human Resources Information System database

Created industry compensation and benefits survey for the Canadian Recording Association

Designed and printed quarterly company recycling newsletter "Music Notes"

Participant on job evaluation committee (Point Factor System)

Provided year end economic forecast and participated in salary and benefits surveys

Handled employee and customer service inquiries and complaints

1989 to 1990 Sony Music Canada, Human Resources Administrator (1 year)

Administered employee benefits program

Administered step rate adjustments and year end salary increases

Maintained Human Resources Information System and employee files

Prepared job posting and organizational announcements

Recruited temporary and contract employees and conducted employee reference checks

Prepared resume acknowledgement letters and letters of employment

Orientation of new employees

Organized and coordinated company product sales

Handled employee and customer service enquiries and complaints

EDUCATION

Marketing, Ryerson Polytechnic University, 1998 to 1999

Human Resource Management, Seneca College, 1996 to 1997

B.B.A. Continuing Education, York University, 1989 to 1990

B.A.S Administrative Studies, York University, 1984 to 1986

Early Childhood Education Program, Seneca College, 1983 to 1983

Diploma, George S. Henry Academy, 1979 to 1982

ADDITIONAL INFORMATION

Windows Operating Systems include Windows XP, Vista, 7, 8.1

Microsoft Office - Word, Excel and PowerPoint

Internet technology – Outlook mail, Google G-mail, Face book & other Social networks

Database Management Systems: AS400 ADP Payroll/HR Integrated Management Solutions

Human Resources Information System - Ressource Vision

Typing - 60 words per minute, Data Entry

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