Data Entry Clerk
Resume:
LACHANDRA NIX
CONTACT
Columbus, OH
*********.***@*****.***
PROFILE
Adventurous and optimistic leader with proven track record of driving operational excellence and inspiring teams to exceed goals. Consistently recognized for articulate communication skills and ability to create a motivating and ambitious work environment. EDUCATION
BS BIOLOGICAL SCIENT • JUNE
2013
Wright State University, Fairborn, OH
KEY SKILLS
55+ wpm typed • Project
Management • Salesforce • Microsoft
Office Suite • Photoshop • IOS •
Sales • Marketing • Cash handling •
Purchase Orders • Relationship
bridging • Crisis Management •
Organization and Record Keeping •
Schedule coordination • Inventory
control • Visual merchandising • Staff
training & development • Problem
solving
EXPERIENCE
ACCOUNT SPECIALIST I • JUNE 2019 – AUGUST 2020
Exhibit Concepts • Vandalia, OH
• Served as a key liaison connecting account executives and clients, facilitating seamless communication and coordination of project statuses.
• Maintained over 15 client workbooks, consolidating a comprehensive history of past shows including property details, graphics, equipment, literature/fulfillment, and all on-site services ordered.
• Coordinated complex event logistics and quote requests from inception of project to completion, supporting successful execution of 7+ trade shows per week.
OPERATIONS MANAGER • MARCH 2024 - PRESENT
Aspen Dental • Columbus, OH
• Spearheaded clinic operations to uphold compliance standards and deliver seamless patient care, supporting a daily patient flow of 30+.
• Streamlined team-patient communication and oversaw billing cycles, driving insurance verification and collections accuracy to 90%.
• Assessed monthly financial reports to identify revenue trends and implement sales strategies, increasing profit margins by 6%.
• Elevated team performance through hiring, mentoring, and structured development plans, reducing turnover by 28%. STORE MANAGER • OCT 2021 – MARCH 2024
Champs Sports • Cincinnati, OH
• Surpassed sales targets with upselling techniques and merchandising plans, achieving consistent gains of 31% monthly.
• Earned district-wide recognition after securing $700K+ in year-over- year revenue growth for fiscal 2022 and 2023.
• Conducted performance audits and skill-building sessions, advancing over 10 staff members to management roles.
• Aligned staffing and scheduling needs to optimize coverage, reducing labor inefficiencies by 18%.
COMMUNITY DEVELOPMENT MANAGER • AUGUST 2020 –
AUGUST 2021
Girl Scouts of Western Ohio • Dayton, OH
• Constructed and executed strategic membership recruitment and retention plans within designated communities.
• Forged collaborative partnerships with local organizations, schools, and businesses, amplifying community engagement and outreach.
• Achieved a growth and retention increase of 25% in all key metrics for the two largest service units within GSWO through targeted recruitment and engagement strategies.
• Collaborated with the DEI team to design and deliver staff education initiatives, fostering an understanding of diversity and anti-racism principles.
VENDOR MANAGEMENT SPECIALIST I • NOV 2017 – JUNE
2019
Xome Valuations • Indianapolis, IN
• Liaised between lenders, vendors, and customers to ensure timely and compliant report submission, meeting SLA targets 97% of the time.
• Assigned appraisals based on complexity and compliance, shortening order cycles by 36+ hours.
• Negotiated favorable appraiser rates, boosting division profitability by 18%.
STORE MANAGER• SEPT 2015 – NOV 2017
Maurices • Indianapolis, IN
• Cultivated a low-stress, high-conversion retail space using targeted styling and customer engagement, influencing $2M+ in annual revenue.
• Interpreted store performance data to adjust sales strategy, delivering a 19% increase in first-year revenue.
• Served as a district influencer on social trends and visual campaigns, leading brand initiatives with high engagement rates.
• Executed full-spectrum HR support, including hiring, onboarding, and employee performance support across 15+ team members.
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