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Guelph, ON, Canada
... ServiceNow IBM AIX 6.0 Unix, Linux, Windows, Mac MS Office products, Active Directory, SCCM CERTIFICATION ITIL® Foundation Certificate in IT Service Management (5913500.20626676) January 2017 WORK HISTORY Pernod Ricard – Hiram Walker and Sons Ltd. ...
- 2018 Nov 06
Waterloo, ON, Canada
... of closed and open source materials Training within comprehensive IT best practices for FullStack Microsoft, CompTIA, ITIL and PMI Full scope OSI L1-L7 security training incorporating Cisco, Barracuda, Fortinet, IBM and HPE Directly manage and ...
- 2018 Aug 20
Guelph, ON, Canada
... Implemented 15 large scale data migration projects for SAP ERP technology and Information Technology Infrastructure Library (ITIL) frameworks. Has extensive experience in project coordination and management, project scoping, solutions design, ...
- 2018 Jul 27
Waterloo, ON, Canada
... implemented value driven solution and high-quality project deliverables through implementation of best practices defined in ITIL, CMMi and Six Sigma Managed the scope of the project via the Project Change Request (PCR) mechanism leading to increase ...
- 2018 May 10
Kitchener, ON, Canada
Ala’a I ElBeheri PMP-RMP, ITIL, CCNA, CCNP, MCP Profile Versatile and highly accomplished certified Senior IT Project Manager with over 20 years of progressive experience in program and portfolio management, complex project management, Risk & Change ...
- 2016 Aug 24
Cambridge, ON, Canada
... issues Communicates with customers at all levels of technical and non-technical as needed Coordinating with internal support team and vendors for IT equipment’s support (repairing/replacement) Familiar with ITIL procedures and methodologies i.e. ...
- 2016 Jun 05
Cambridge, ON, Canada
VCP *.*, ITIL v* (Foundation), MCITP, MCTS, MCSA, CCNA, Network+, A+ Looking forward to perform in a large or medium enterprise environment where I can utilize my expertise to provide solutions, participate in corporate growth and continue to ...
- 2016 Feb 17
Kitchener, ON, Canada
... The Information Technology Infrastructure Library (ITIL) v2 standards are applied for infrastructure management. Successfully delivered an end-to-end automated build and deployment managed service using IBM Rational Team Concert (RTC) software for ...
- 2015 Oct 08
Waterloo, ON, Canada
... Conducted business process re-engineering aligning customer processes into ITIL. . Chosen to be a project team lead for a multi-million dollar Systems Management project. Led project team in the implementation of the Event and Performance Management ...
- 2015 May 29
Kitchener, ON, Canada
... Develop and implement Mobile Device Management solutions using proven ITIL best practices within an existing company infrastructure. Collaborate directly with Fortune 500 senior IT teams to provide server support and guidance to identify and resolve ...
- 2014 Jul 03