Management Data

Lorina Kristel Balanag

** ***** *****, ******, **

226-***-****, *****.*******@*****.***

PROFESSIONAL PROFILE

Information Technology Consultant with 10+ years of hands on experience in software implementations utilizing project management best practices and working with global stakeholders (NA, EMEA, APAC). Implemented 15 large scale data migration projects for SAP ERP technology and Information Technology Infrastructure Library (ITIL) frameworks. Has extensive experience in project coordination and management, project scoping, solutions design, product development and software testing, customer handover and technical support. Highly knowledgeable on SAP Net Weaver Master Data Management with touch point on SAP Sales and Distribution, Finance and Controlling modules, Material Management, Production Planning, SAP Human Capital Management and ITIL Processes.

SKILLS

Business Experience

Project Management

ITIL core processes (Incident Management, Change Management, Problem Management)

Business Analysis, Requirements Analysis, Risk Analysis

Resource Management, Task Management, Quality Management

Customer and Vendor Management

Product Lifecycle Management

Technical Skills

SAP Net Weaver MDM, SAP ERP Technology (MM, SD, PP, FICO)

SAP Human Capital Management

ETLV (Extract, Transform, Load, Validate), Data Migration

SAP ABAP Development and Design

SQL, MQL

PROFESSIONAL DEVELOPMENT

ITIL Foundations v3 Certification

Project Management Professions Workshop

SAP Master Data Governance Training

SAP Agile Data Preparation

ABAP Development Training

Enovia Matrix Query Language (MQL)

PROFESSIONAL WORK EXPERIENCE

DXC TECHNOLOGY – Manila, Philippines, January 2016 – March 2018 Position: Senior Technology Consultant

Team: Enterprise Data Management

Client: MONDELĒZ INTERNATIONAL, INC. – Dubai UAE, Bourneville United Kingdom, Australia, Singapore Role: Master Data Project Lead

Lead end-to-end Master Data project delivery and coordination between customers and stakeholders

Manage project schedule, requirements tracker, status reports and design critical path schedule Lorina Kristel Balanag

10 Kelly Court, Guelph, ON

226-***-****, *****.*******@*****.***

Communicate project plan, timelines, risks and roadblocks, next action items, milestones and deliverables to project business contacts and technical team

Extract reference data, transform, load and validate master data throughout the different project phases

(System Integration Testing, User Acceptance Testing and Cutover/ Technical-Business Go Live)

Gather test cases from functional consultants for customer, material, vendor, SD and FICO master data

Monitor new, open, pending info defects in HP Quality Management tool and drive them to closure. Perform troubleshooting on defects, investigation on data issues, and root cause analysis for errors encountered during testing

Facilitate weekly meetings with customers and project contacts, document defects and solutions in Master Data SharePoint.

Initiate review and testing sign offs between Mondelēz business contacts involving OTC (Order to Cash), RTR (Record to Report), and Stocks management process teams

Lead handover trainings and create handover documents for client support and reference. Document all known errors and step by step procedures for resolution. Client: PROCTOR & GAMBLE – Belgium, Switzerland, Canada, US, Singapore, Malaysia, Japan, Role: Master Data Project Lead

Coordinate end-to-end MDM project implementation work, initiate master data change to support client needs for testing and production validations across different rows such as OM (Order Management), AR

(Accounts Receivables), ERS (External Reporting Services), SCA (Supply Chain Accounting)

Handle maintenance of global P&G databases including customer (GCDB), materials (GMDB), products

(GPDB), enterprise (GEDB), pricing and promotions (GPPDB), vendors and suppliers (GSDB), organizations

(GORDB)

Application of ChaRM – Solution Manager Change Management Process for transport management

Align master data migration strategy by providing technical consultation and architecture on global data client databases. Work on mass load, interface and reconciliation of master data between systems.

Perform data extraction and cascade of customer, products, materials, vendors and suppliers data. Work on customer master, sales and company data, withholding tax tables, partner functions, customer position links, customer hierarchy, sales attributes, company code attributes and credit control area.

Maintain material/ product general data, sales data, plant data, storage locations, warehouse data, storage type data, purchasing views and product hierarchies.

Facilitate creation, maintenance and interface of General Ledger, Chart of Accounts, Profit centers, Cost Centers, Internal Orders, Affiliates – Non Inventory; account activation to LEs, tax category maintenance.

Coordinate with P&G SAP Finance and Controlling Business Experts on maintenance of FSS SCA elements such as affiliate customer and vendor master data for inventory management, accounting and costing views of products, reconciliation accounts, payment terms and methods, vendor bank data set up, COPA

(Controlling Profitability Analysis) master data – PCsubs, KEDE and peg rates. NGA Human Resources (Northgate Arinso) – Manila, Philippines, April 2012 – January 2016 Position: SAP Software Engineer

Team: Product Development Solutions

Lead project planning effort of new implementations for product releases and provide accurate work estimations and target completion dates regarding specific country development expertise.

Implement business requirements which involved development using SAP ABAP technology and configuration of country specific standard and customized HR infotypes.

Implement SAP Notes, Correction and Manual Instructions and install HRSP related changes to the development systems

Lorina Kristel Balanag

10 Kelly Court, Guelph, ON

226-***-****, *****.*******@*****.***

Create technical specifications of programs/ interfaces based on HR functional specifications provided – related to Personnel Administration, Time Data, Payroll Data Hewlett Packard Asia Pacific Ltd. – Manila, Philippines, July 2007 – August 2011 Position: Technology Consultant

Team: Application, Innovation, and Solutions – IT Operations Management, Project Implementation Services, and Quality Assurance / System Development

Client: PROCTOR & GAMBLE – Cincinnati US, Belgium, Australia, New Zealand, Singapore, Japan Role: SAP Technical Business Developer

Initiate implementation of client requirements, analyze and interpret business requests and translate them to technical standards

Formulate logical and technical designs, participate in Change Advisory Board meetings and monitor end to end movement of transports and ensure that no/minimal issues are encountered in the entire project phase

Formulate Unit Test Cases and perform complete scenario testing to developed objects for readiness of program for business use.

Implement Change Management process for change requests and conduct code review on ABAP codes to ensure coding standards compliance.

Client: PROCTOR & GAMBLE – Cincinnati US, Japan, Singapore, Belgium Role: Application Management Support Specialist

Lead incident management support for the core CSS and ancillary applications and make sure defects are resolved within service level agreements.

Perform configuration set-up, data migration, data synchronization, data cleanup and troubleshooting of master data issues

Handle customer escalations, facilitate regular status calls and updates, provide completion and progress reports to stakeholders.

Ensure all tools are up-to-date with the application releases by running ongoing program validations. De La Salle University – Manila, Philippines, September 2006 – April 2007 Position: Engineering Instructor

Teach undergraduate students as member of Electronics and Communications Engineering faculty

Develop appropriate lecture materials and methods needed for the course, formulate machine lab projects, assignments and examinations

Provide first line mentoring and support to students, facilitate deliberation of grades and assessment of student performance

EDUCATION

De La Salle University - Manila, Philippines, 2002 - 2006

Bachelor of Science in Electronics and Communications Engineering

VP Academics – Electronics and Communications Engineering Society

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