Project Manager Management

Cell: +1-226-***-****

Email: *********@*****.***

LinkedIn: https://www.linkedin.com/in/praloy-sur-b57aaa24/

Professional Summary

Accomplished business professional, with 15 years of IT experience, working for organizations like IBM in managing and supporting cross-functional and cross-technology strategic projects for a wide range of clients across Canada, US and Europe

Effectively managed and executed a variety of large engagements including multiyear application management, mobile solution, platform upgrade, data migration & integration of loyalty programs and data center migration to cloud

Significant expertise in project management methodologies including Agile, Iterative and Waterfall

Led global delivery across multiple service lines including application development, maintenance and infrastructure services spread across multiple geographies

Significant experience in industries such as Insurance, Banking and Travel & Transport Retail Services

Successfully managed multiple client-stakeholder relationships by articulating business challenges, issues & risks, governance and escalation management

Efficiently recruited, managed, mentored and motivated geographically and culturally diverse teams

Well experienced in contractual and pre-contractual works

IBM certified Blockchain Consultant and Cryptocurrency enthusiast

Well-versed in the IBM Advanced Analytics Platform

Currently pursuing Scrum Master Certification (CSM)

Core Competencies

Leadership in global delivery projects

Delivery methodologies: Agile, Iterative and Waterfall

Planning, scheduling, executing and monitoring

Managing finance of projects

Client relationship and escalation management

Delivery and quality management

Financial and logistics domain

Risk management

Resource and vendor management, strategic sourcing

CMMi and Six Sigma Process and Standards

Project management tools: MS Project, ServiceNow, Rational Portfolio Manager

Advanced Analytics Platform

Mainframe technology

Professional Experience Details

Senior Project Manager, IBM Global Services

Jun ’16 to Jan ’18

Managed application development, maintenance & service projects and Cloud Infrastructure Support (CIS) projects for Manulife Financial, Canada (leading financial group in Canada) with a team of 80+ highly motivated IT professionals across the globe

Project Manager, IBM Global Services

Jan ’12 to Jun ’16

Managed application maintenance and service project for Maersk Line (world’s largest shipping company), Denmark, UK and USA with a global team of 35+ IT professionals

Technical Delivery Manager / Technical Consultant, IBM Global Services

Oct ’04 to Dec ’11

Led Mainframe application development and maintenance teams for large financial organizations like Manulife Financial, NYSE, Liberty Life Insurance and Bank of Montreal

Software Developer, RS Software India Ltd

Jan ’03 to Sep ’04

Worked as Mainframe developer for Visa International, USA

Primary Responsibilities:

Successfully managed and delivered a 11M multiyear application support project over 3 years, leveraging a global delivery team of 80+ members, bringing in year over year 12% productivity improvement by process standardization, continuous service improvement, automation, use of analytics and implementing Agile based delivery model meeting all project SLAs and business KPIs

Delivered a mobile solution for the “damage analysis and repair estimation” business of a client by implementing a Kanban Board based Agile delivery mechanism

Managed a technology transformation project to move 30+ application suite and middleware from a physical datacenter to IBM SoftLayer cloud environment using BlueMix Cloud Foundry Solution

Managed knowledge transition of 150+ applications from client IT team to IBM as part of managed service transition deal leveraging IBM’s knowledge management framework

Architected and led a 60+ member team in a major Mainframe version upgrade project and guided the team in inventory gathering & analysis, solution design and implementation

Built a strong foundation of long-term customer relationship by continuing to be a strategic partner and creatively solving problems which went above and beyond the day-to-day project management responsibilities in form of out-of-the-box innovative solutions

Single-handedly managed the project schedule, risks, effort, communication and cost leading to successful execution and delivery of the projects

Created the risk management plan that supported timely identification and analysis of the risks and issues followed by planning the mitigation, tracking and closure of the same

Financially managed multimillion dollar projects via Budget Tracking, Earned Value Analysis, Profitability Analysis, along with Cost & Revenue forecasting and monitoring that would ensure the target profitability achievement

Responsible for hiring, mentoring, upskilling and retaining talent as direct reports by fostering an environment of positive energy, knowledge sharing and valuing the spirit of being a team-player at all times while boosting project efficiency

Designed and implemented value driven solution and high-quality project deliverables through implementation of best practices defined in ITIL, CMMi and Six Sigma

Managed the scope of the project via the Project Change Request (PCR) mechanism leading to increase IBM footprint in clients’ IT operations

Communication management with internal and external stakeholders including senior management, solution architects, IT and business stakeholders verbally as well as through captivating presentations and supporting documents

Adeptly handled and supported audits such as CMMi Level 5, Security, ISO 9001:2008

Certification and Training

IBM Certified Advisory Project Manager

IBM Certified Blockchain Consultant

IBM DB2 UDB 700 Certified

Scrum Master Certification – In Progress

Education

Bachelor of Engineering, Jadavpur University, India

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