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Resumes 211 - 220 of 17884 |
Canfield, OH, 44406
... Designed targeted learning strategies to close product adoption gaps, reducing Helpdesk support tickets and further strengthening user confidence. Created an Online Help platform, quick-reference guides, Pendo tutorials, and scenario-based vignettes ...
- 2025 Dec 28
Toronto, ON, Canada
Eric Robinson IT Support & Cybersecurity Specialist ** ******** ******, *******, **, M4P 1Z8 P: 437-***-**** ****.*.********@*****.*** SUMMARY Security+ certified IT Support Specialist with training in helpdesk operations and multi-OS ...
- 2025 Dec 26
Beltsville, MD
... IT Project Analyst, LAYC Career Academy Sept 2022 - November 2023 ● Responded to Tier I helpdesk requests, resolving user login, application, and connectivity issues while escalating complex cases. ● Maintained and tracked IT asset inventory, ...
- 2025 Dec 25
Durban, KwaZulu-Natal, South Africa
... • Making sure that all upgrades to any part of the building is also updated on the existing plan • Supervise a 24-hour on-site helpdesk - (Penalty Imposed Calls/reactive maintenances calls) • Final sign off after every aspect of the job is checked. ...
- 2025 Dec 25
Raleigh, NC
... Supported Helpdesk ticketing systems and VPN infrastructure, ensuring secure access. System Specialist / Information Systems Consultant Windows Engineer At Horry-Georgetown Technical College, a technical education provider, I managed IT ...
- 2025 Dec 24
Seattle, WA
... ●Project Manager: designed, constructed, and maintained a 24-hour helpdesk of 16 personnel supporting pilots in-flight and 5,000 support staff. ●EKMS Manager: rigorously adhered to FIPS 140-2 while performing duties maintaining, distributing, and ...
- 2025 Dec 24
Brooklyn, NY
... Set up projectors and performed hardware/software troubleshooting for events and classes Efficiently responded to system outages and helpdesk requests Supervised support staff, made schedules provided constructive feedback, and delegated technical ...
- 2025 Dec 24
Indian Landing, LA
... (Noida, Uttar Pradesh ) (Dec 2014 - Apr 2017) Led the development of the Smartguard (BMS Product) and associated modules, including Billing, OMS, and Helpdesk systems. Streamlined workflows by automating key processes and eliminating redundant ...
- 2025 Dec 24
New York City, NY
... WebVPN remote access for end users • Configured Basic Lotus Notes administration • Assisted with the transition of three helpdesk conversions (Telecom, Europe and Paramount) EDUCATION: Pace University, New York, NY Bachelors of Science, January 2002 ...
- 2025 Dec 23
Atlanta, GA
... · Lead for Helpdesk team. · Interacted with Customers and staff for Technical Support. I created the websites and managed both the HTML code as well as creating new sites through PHP as well as JavaScript. I helped manage the databases and ...
- 2025 Dec 22