Data Entry Specialist with IT Background
Resume:
EDUCATION
CHARLES MICHENGI
SYSTEM ADMINISTRATOR/SOFTWARE DEVELOPER/IT SUPPORT ENGINEER
CONTACT
***************@*****.***
Nairobi, Kenya
SKILLS
Software Programming.
Systems Administration.
Laravel.
Javascript.
Database design.
Networking.
Project Management
Critical Thinking
Helpdesk Engineer
Linux Administration.
TECHNICAL UNIVERSITY OF KENYA
Diploma in Computer
Technology.
2012 - 2014
2006 - 2010
NDURURUMO HIGH SCHOOL
KCSE
English (Fluent)
Kiswahili (Fluent)
French (Basics)
Spanish (Basics)
LANGUAGES
WORK EXPERIENCE
REFERENCE
PROFILE
Versatile and detail-oriented IT Professional with a proven track record spanning IT Support, System Administration, and Software Engineering. Experienced in delivering exceptional technical support, managing secure IT infrastructures, and developing scalable software solutions. Skilled in troubleshooting user issues, administering Linux/Windows environments, automating operations, and implementing robust security protocols. Adept in backend development (Laravel), API integration, and JavaScript. Known for bridging the gap between user support, infrastructure, and application development to ensure seamless system performance and a superior user experience.
*****@****.**.**
Simon Aura
Phone:
Email :
JSPS Principal
******@****.**.**
Josphat Ngugi
Phone:
Email :
JSPS Administrator
JUJA ST. PETER’S SCHOOL 2020 - PRESENT
ICT ADMINISTRATOR
KASTEMIL SCHOOL 2016 - 2020
ICT ADMINISTRATOR
TEMPS FOR HIRE/STARTIMES KENYA 2015 - 2015
CALL CENTER AGENT
Systems Administration: Windows Server and Linux Administration. Laravel software development. Developed Interview system. Website design, hosting and Maintenance. Design institution website. Database design, maintenance. MsSql and MySql database design and management for ERP and School System.
Backup configuration and maintenance. Implemented DR system ensuring 100% continuity in case of disaster.
Network design, installation and maintenance. Reduced manual day to day activities by 80%.
Website maintenance.
Software and Hardware Maintenance.
Networking.
Training of Teachers and pupils.
Technology in Education Research
Troubleshooting common problems.
Making and receiving calls.
Advising customers on new products.
Upselling company products.
AGA KHAN UNIVERSITY HOSPITAL
ICT INTERN
Support hospital’s care 2000 system
Support credit integration.
Trained users on the systems.
Designed SharePoint project for online application of user rights and leave form.
2014 - 2014
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