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Resumes 201 - 210 of 17910 |
Philadelphia, PA
... CMD ●Ticketing Systems: Service NOW, HEAT, BMC Remedy ARS, HP Service Center, Dataprise, Track-IT, GroupLink everything HelpDesk ●Mobile Device Management MaaS360, Remote Support, Android, Blackberry and Apple iOS mobile devices ●Possess ...
- Mar 04
Skopje, Republic of North Macedonia
... - Network Administration (LAN/WAN) - Cisco Routing & Switching - Windows Server - Server Monitoring - Troubleshooting & IT Helpdesk - Hardware & Software Support - Remote Desktop Services (RDP) - Technical Documentation - Cybersecurity Fundamentals ...
- Mar 04
Washington, DC
... per Technical Writers direction · Any other activities as directed by Client Helpdesk Consultant RMW Associates, LLC June 2012 to November 2016 • Provide technical support for 100+ users and ensure proper maintenance of workstations, printers, and ...
- Mar 04
Phoenix, AZ
... ● Service Excellence: Executed a seamless helpdesk transition to an offshore model, maintaining a 97% CSAT score across 800+ monthly requests. 2008 - 2014 Better Edge Technology (IT Consulting) - President ● Founded IT consulting firm ● Scaled ...
- Mar 02
New York City, NY
... service helpdesk and IT infrastructure services, which enhanced team efficiency and service delivery TEAM LEAD, CUSTOMER SERVICE IT HELPDESK Mumbai, India · Sep 2006 - Jul 2007 • Directed IT service management for clients like BancTec, AT&T, A.P. ...
- Mar 02
Rockland, ON, Canada
... Oversaw an email helpdesk: researched solutions, updated the database with recurring questions.
- Mar 02
Cincinnati, OH
... LAN solutions among hundreds of servers ●Designed, built and managed two datacenters ●Built, designed and managed teams in helpdesk solutions, ticketing systems and workflow ●Monitor and manage company P&L’s ●Designed and managed multiple teams of ...
- Mar 02
Whittier, CA
... Technical Advisor ISDN/DSL Helpdesk August 1999 – August 2001 ●Led technical support operations for DSL, ISDN, Online Office, Web Hosting, and E-Commerce services, managing customer escalations and generating $90,000 in referral revenue through ...
- Mar 02
Hayward, CA
... I possess over 10 years of relevant experience in troubleshooting and resolving hardware/software issues, providing helpdesk support, implementing IT/Network security, managing Transmission Control Protocol/Internet Protocol (TCP/IP) networking, ...
- Feb 28
East Windsor, NJ
... PROFESSIONAL EXPERIENCE Acara Solutions June 2019 – Present Provide End User Support Onsite and Remote Helpdesk Functions Level 1 and 2 Hardware and Software Repair Familiar with SCCM, Software Center, RSA and Cisco Vpn Remedy and Service Now ...
- Feb 27