Data Entry Specialist - AI Automation & CRM

Arnold Raymund Yap Divinagracia

AI Automation Specialist n8n & Claude API Workflow Automation & Systems Integration

********@*****.*** 096******** Cebu City, Philippines (Remote-Ready)

Automation Engineer n8n · Xano · Claude API · REST APIs & Webhooks AI Agent Development Microsoft 365 & IT Systems Background

PROFESSIONAL SUMMARY

AI Automation Specialist with 3+ years of hands-on production experience building end-to-end automation systems using n8n, Xano, and the Anthropic Claude API, backed by 10+ years of IT infrastructure experience. Proven track record of designing, deploying, and maintaining complex multi-step workflows — including AI agent development, REST API integrations, webhook-driven orchestration, and document automation pipelines. Built and deployed OmniTrackR, a full-stack sales workflow platform covering a 10-stage pipeline with 80+ automated notification events across 16 production workflows. Combines automation engineering depth with a strong IT systems foundation (Microsoft 365, Active Directory, network infrastructure), enabling reliable, secure, and well-documented automation solutions. Comfortable working independently, translating business processes into scalable technical systems, and communicating clearly with non-technical stakeholders.

CORE COMPETENCIES

●Workflow Automation & Orchestration — N8N Cloud (16+ production workflows, complex conditional logic)

●AI Agent Development — Claude API, prompt engineering, output validation, agentic workflow design

●API Integration & Webhooks — REST APIs, OAuth, authentication, JSON data handling, error handling

●Backend & Database — Xano (NoSQL backend, REST API design), Airtable, relational data modeling

●Document Automation — Google Document AI, DocuSign API, Browserbase/Playwright

●Cloud Deployment — Cloudflare Pages & Workers, DNS management

●Business Systems Integration — GoHighLevel, HubSpot CRM, Google Workspace, Slack, Microsoft 365

●Monitoring & Reliability — Error handling, Discord/Telegram alerting, runbook documentation

●Microsoft 365 & Azure AD Administration — Exchange, Teams, SharePoint, Entra ID, Intune

●Network Infrastructure — pfSense firewall, VLANs, VPN, TCP/IP, DNS/DHCP

●Scripting — Python, JavaScript, C#

●TESDA-Certified Computer Hardware Servicing (NC II)

TECHNICAL SKILLS

Automation & AI Development

N8N Cloud — complex multi-step workflow automation, webhook triggers, conditional routing, error handling, retry logic. Anthropic Claude API — AI agent development, prompt engineering, prompt chaining, output validation. OpenAI API — familiar. Xano — NoSQL backend, XanoScript, REST API design, CORS configuration. Airtable — bases, linked records, rollups, automations, API integration.

Integrations & APIs

REST APIs, Webhooks, OAuth 2.0, Bearer Token authentication, JSON manipulation. GoHighLevel — Speed-to-Lead automation, Database Reactivation workflows, Appointment Reminder sequences, CRM pipeline automation. HubSpot CRM — contact lifecycle automation, deal stage triggers. Google Workspace — Gmail, Drive, Sheets, Calendar, Apps Script. Slack — webhook integrations, bot notifications. DocuSign API — e-signature workflow integration. Google Document AI — intelligent PDF/OCR data extraction. Playwright + Browserbase — browser automation.

Cloud & Deployment

Cloudflare Pages & Workers — frontend deployment, DNS management. Microsoft 365 (Exchange Online, Teams, SharePoint, Intune), Azure Active Directory, Entra ID, Conditional Access, MFA, SSO.

Networking & Infrastructure

pfSense — firewall rule sets, NAT, VLANs, OpenVPN/WireGuard, traffic shaping. TCP/IP, DNS, DHCP, subnetting, router & switch configuration.

Programming & Tools

Python, JavaScript, C#, HTML/CSS. Windows 10/11, Windows Server — hardware diagnostics, imaging, repair. Adobe Photoshop, CorelDRAW.

PROFESSIONAL EXPERIENCE

Automation Engineer & AI Systems Developer — OmniTrackR (Self-Directed / Freelance)

Philippines (Remote) 2023 – Present

●Architected and maintain a full sales workflow automation platform serving a 10-stage sales pipeline (Inquiry Collection), built entirely solo — backend, automation, frontend, and deployment

●Built 16+ N8N production workflows orchestrating 80+ automated notification events — webhook triggers, conditional routing, snooze logic, manager approval flows, and error handling with Discord alerting

●Integrated the Anthropic Claude API as an AI agent layer — automatically generates context-aware sales follow-up drafts based on deal stage and client history, reducing manual writing time from 15-20 minutes to under 2 minutes per client

●Designed and deployed Xano backend with REST APIs, XanoScript business logic, UUID-keyed relational tables, and CORS configuration

●Built a document automation pipeline: Browserbase/Playwright portal automation Google Document AI PDF extraction DocuSign e-signature N8N orchestration

●Deployed frontend on Cloudflare Pages (omnitrackr.app); resolved DNS conflicts and configured Cloudflare Workers routing

Freelance Automation Projects — NovaSynt AI / Independent Contracts

Remote 2023 – Present

●WhatsApp Lead Follow-Up Automation — built using Botpress, n8n, and Airtable; automated lead capture, qualification, CRM tracking, and follow-up sequencing for a real estate client

●AI-Powered Email Draft Automation — built using Outlook (Microsoft Graph API), n8n, and Claude API; automatically drafts contextual email replies for human review, reducing manual drafting time by over 80%

●Real Estate Investment AI Outreach System — n8n, Claude API, HubSpot, Apollo/Clay, Instantly.ai; automated prospect enrichment, personalized outreach generation, and engagement-based follow-up sequencing

●Production OCR Automation Projects — Python and C# systems for customs and fuel card transaction data extraction, processing 190+ page documents into structured Excel output

●GoHighLevel CRM Automation — built Speed-to-Lead workflows for instant lead acknowledgment and team notification, Database Reactivation sequences to re-engage cold contacts, and automated Appointment Reminder flows to reduce no-shows

IT Support Specialist (CSD) — Civic Merchandising Inc.

Cebu, Philippines 2015 – Present

●Sole IT support specialist for a multi-branch retail organization across the Visayas and Mindanao regions, coordinating with head office IT in Manila

●Administer Microsoft 365, Active Directory, and Azure AD — user provisioning, license management, Exchange Online, SharePoint, Teams, Intune device management

●Built and deployed an internal Work Order automation system — Python OCR scanner extracts data from handwritten service forms and automatically inputs it into the company system, eliminating a daily manual data entry backlog

●Manage network infrastructure, firewall configuration, and CCTV systems across multiple branch locations

●Resolve Tier 1–3 helpdesk tickets and perform preventive maintenance across desktops, laptops, and Windows Servers

Transaction Analyst / Data Analyst — ACS Xerox

Philippines July 2012 – November 2013

●Processed and analyzed high-volume transaction data under strict SLAs in a BPO environment for the MassMutual account

●Earned two Certificates of Recognition for Top Productivity and Top Quality

Graphic & Layout Artist — Yapsignmaster

Cebu / Bohol, Philippines 2004 – 2012

●Designed print-ready signage and promotional graphics for commercial clients using Adobe Photoshop and CorelDRAW

PORTFOLIO

OmniTrackR (Live Production Platform): omnitrackr.app Automation Portfolio: flowsheet.co/p/arnold-divinagracia LinkedIn: linkedin.com/in/arnold-divinagracia-4748a03b1

CERTIFICATIONS & EDUCATION

●TESDA Computer Hardware Servicing NC II — National certification in hardware diagnostics, installation, and repair

●Certificates of Recognition — Mass Mutual Cebu, Top Productivity & Top Quality

●Target Certifications (In Progress): Microsoft MS-102, CompTIA Network+

College — Information Technology / Informatics, Tagbilaran City, Bohol & Cebu City (2010–2019)

WHY COMPANIES HIRE ME FOR AUTOMATION

●End-to-End Ownership — I design, build, deploy, and maintain automation systems solo, from backend architecture to frontend deployment

●AI-Native — Claude API integration is core to how I build; not an add-on but a functional layer in every system I design

●Reliability-First — every workflow includes error handling, alerting, and documented runbooks so systems are maintainable by the whole team

●IT Foundation — 10+ years of Microsoft 365, Active Directory, and network infrastructure experience means I understand enterprise systems, not just automation tools

Contact this candidate