Helpdesk Resumes

Lagos, Nigeria
... Helpdesk Ticketing System (08/2023 - 11/2023) Worked with a team to create and deploy an Odoo-based helpdesk ticketing system, which improved customer support operations and organizational efficiency. Played an important part in developing a system ... - 2025 Dec 16

Queens, NY
... SIRIUSPOINT LTD – New York, NY Director Global Helpdesk, 10/2021 to 05/2023 Hired following the merger of reinsurance and MGA organizations to streamline operations and set up a unified service approach for a $3B conglomerate. Developed a cost ... - 2025 Dec 15

Overland Park, KS
... Client: Deloitte May 2021-Jun 2023 Role: Cloud Contact Center Engineer • Oversaw the rollout of Amazon Connect for an internal helpdesk serving 15,000+ users, including callback options, multi-tier routing, and language support. • Intelligent IVR ... - 2025 Dec 15

Lorton, VA
... Directed Active Directory policy enforcement, system configurations, and helpdesk operations across enterprise environments. Trained and mentored junior technicians in Windows administration, hardware/software lifecycle management, and secure system ... - 2025 Dec 13

Quezon City, Philippines
JERSON A. SURBANO Purok *, Barangay Sabang, Morong, Bataan, 2108 Mobile Number: 099*-***-**** Email: **********@*****.*** OBJECTIVE: Highly motivated and adaptable individual seeking to leverage strong communication, problem-solving, and... - 2025 Dec 13

Casablanca, Casablanca-Settat, Morocco
Amine AMIKADDOUR *****.**********@*******.*** +212********* SUMMARY A passionate IT professional with 8 years of experience as a Helpdesk Technician and Level 2 IT support technician. My diverse background reflects my ability to excel in demanding ... - 2025 Dec 13

Malden, MA
... Along with projects I use to help the System Administrators and Helpdesk Engineers in providing technical solutions daily. Coordinate with iBasis Clients and understanding their requirements to design & deploy their virtual machine templates in ... - 2025 Dec 13

Riverside, CA, 92508
... (West Coast Distribution Center) – 3900 Indian Avenue, Perris, CA 92571 ITS OPERATIONS/LAN ADMIN/HELPDESK SUPPORT 07/21/2015 – 7/20/2018 Server administration – GPO, Create/remove User Accounts and Folders Shares/Permissions in Active Directory, ... - 2025 Dec 13

Las Pinas, Philippines
... As a Project Manager, Miguel was involved in the migration and transition of the SAP R/3 helpdesk of one of the largest thread manufacturers in the world, Coats. The support was moved from the client's location in Hungary to Manila. This also ... - 2025 Dec 13

Columbia, SC
... Assisted with lower level technical support for those who had issues with connecting to their profiles through the VA.Gov website online and when needed got them connected to the necessary helpdesk for more support. Used data entry to submit ... - 2025 Dec 12