| Resume alert | Resumes 21 - 30 of 61 |
Systems technician senior specialist - desktop support
Richmond, VA
... Experience in resolving helpdesk issues via phone or VPN. Install and configure virus protection software. Have call center experience working with 200 to 3000 users. (Midlothian call center Richmond VA. Department of defense (DOD) call center ... - 2017 May 12
... Experience in resolving helpdesk issues via phone or VPN. Install and configure virus protection software. Have call center experience working with 200 to 3000 users. (Midlothian call center Richmond VA. Department of defense (DOD) call center ... - 2017 May 12
Senior .NET Developer
Midlothian, VA
... This supports the helpdesk team to diagnose and resolve desktop issues. Incidents can be created either manually through an UI or automatically through a database trigger in the backend. ●Designed Diagnostic Dashboard module as a multi-tiered ... - 2017 May 10
... This supports the helpdesk team to diagnose and resolve desktop issues. Incidents can be created either manually through an UI or automatically through a database trigger in the backend. ●Designed Diagnostic Dashboard module as a multi-tiered ... - 2017 May 10
Support Microsoft Office
Richmond, VA
... Manager and Cashier Education / Training Education and Training: lManchester High School with a focus on Office Automation/Administration lITEL Certified Helpdesk Support - 2017 Apr 27
... Manager and Cashier Education / Training Education and Training: lManchester High School with a focus on Office Automation/Administration lITEL Certified Helpdesk Support - 2017 Apr 27
Manager Project
Richmond, VA
... King assisted in the Helpdesk/Daily Operations area, installing and troubleshooting clients with WFW 3.1.1 or Windows 95, MS Office, MS Exchange, Helpdesk Expert Automation Tool (HEAT), McAfee, and other DeCA-unique systems using the MS TCP-IP ... - 2017 Apr 25
... King assisted in the Helpdesk/Daily Operations area, installing and troubleshooting clients with WFW 3.1.1 or Windows 95, MS Office, MS Exchange, Helpdesk Expert Automation Tool (HEAT), McAfee, and other DeCA-unique systems using the MS TCP-IP ... - 2017 Apr 25
Technical Support Manager
Chester, VA
... Conducted training classes for new support technicians and ‘refresher’ courses for veteran technicians regarding call flow process standards and proper documentation procedures using Vantive HelpDesk. Technical Support Technician (1999-2001) ... - 2017 Apr 18
... Conducted training classes for new support technicians and ‘refresher’ courses for veteran technicians regarding call flow process standards and proper documentation procedures using Vantive HelpDesk. Technical Support Technician (1999-2001) ... - 2017 Apr 18
Technical Support Life Insurance
Richmond, VA
... PHP, SQL, Visual Basic, ASP.NET, MS SQL Server Professional Experience ACET, Fort Lee, VA Contractor, 1/28/16 – 4/29/16 Technical Scope: Windows, HTML, CSS, MVC, .NET Worked on a team supporting the Army’s S4IF Helpdesk/Trouble ticket system. ... - 2017 Jan 31
... PHP, SQL, Visual Basic, ASP.NET, MS SQL Server Professional Experience ACET, Fort Lee, VA Contractor, 1/28/16 – 4/29/16 Technical Scope: Windows, HTML, CSS, MVC, .NET Worked on a team supporting the Army’s S4IF Helpdesk/Trouble ticket system. ... - 2017 Jan 31
Customer Service Microsoft Office
Ashland, VA, 23005
... public server and Firewalling, VPN implementing and VMW - 10AM / 5PM - Taught Computer crash courses and Resume building alongside useful English keywords IT helpdesk/Support/Troubleshooting/Networking: Desktops, Xerox, scanners CarMax Corp. ... - 2016 Aug 22
... public server and Firewalling, VPN implementing and VMW - 10AM / 5PM - Taught Computer crash courses and Resume building alongside useful English keywords IT helpdesk/Support/Troubleshooting/Networking: Desktops, Xerox, scanners CarMax Corp. ... - 2016 Aug 22
Customer Service Management
Chester, VA
... Managed helpdesk ticketing system, CSupport and tracked ticketing system and composed reports on system security and performance for MIS management. Supported the on boarding of new users by maintaining Active Directory, setting up new user accounts ... - 2016 Jul 30
... Managed helpdesk ticketing system, CSupport and tracked ticketing system and composed reports on system security and performance for MIS management. Supported the on boarding of new users by maintaining Active Directory, setting up new user accounts ... - 2016 Jul 30
Buisness/Data Analyst
Mechanicsville, VA
... Excel and PowerPoint proficiency with expertise in v-lookups, pivot tables, etc Handled and monitored all corporate website helpdesk priority issues with an internal ticket handling system Created standard operating procedures (how-to documents) for ... - 2016 Apr 22
... Excel and PowerPoint proficiency with expertise in v-lookups, pivot tables, etc Handled and monitored all corporate website helpdesk priority issues with an internal ticket handling system Created standard operating procedures (how-to documents) for ... - 2016 Apr 22
Management Manager
Richmond, VA
... Decreased personnel cost 75% by re-engineering job functions/responsibilities, and implemented improvements to helpdesk. Executive Achievements: Zero downtime, 450-unit hardware and software refresh. Negotiated $75K in additional vendor services, ... - 2015 May 03
... Decreased personnel cost 75% by re-engineering job functions/responsibilities, and implemented improvements to helpdesk. Executive Achievements: Zero downtime, 450-unit hardware and software refresh. Negotiated $75K in additional vendor services, ... - 2015 May 03