| Resume alert | Resumes 91 - 100 of 168 |
Engineer Project Manager
Mt Vernon, NY
... Built and maintained a Novell Netware 3.0 environment, provided executive level end user support and general helpdesk support for a 600 person office. EDUCATION Technical: Cisco Routing and Switching Microsoft Training and ITIL American Management ... - 2014 Jan 12
... Built and maintained a Novell Netware 3.0 environment, provided executive level end user support and general helpdesk support for a 600 person office. EDUCATION Technical: Cisco Routing and Switching Microsoft Training and ITIL American Management ... - 2014 Jan 12
Customer Service Assistant
Midland Park, NJ
... Columbia University/RFMH, New York, NY • Troubleshoot Hardware/Software issues • Perform Costumer Service • Provide IT Helpdesk • Reproduce user issues and escalate appropriately • Handle and assign service tasks in their ticket system C ustomer ... - 2014 Jan 11
... Columbia University/RFMH, New York, NY • Troubleshoot Hardware/Software issues • Perform Costumer Service • Provide IT Helpdesk • Reproduce user issues and escalate appropriately • Handle and assign service tasks in their ticket system C ustomer ... - 2014 Jan 11
Customer Service New York Project Management U.S. Army
Bronx, NY
... and job-specific training • Worked with high-level battalion leadership to ensure training met Army-designated standards Helpdesk Support Specialist, Metro Data Networks, Washington, DC June 2011 to March 2012 • Resolved business user issues ... - 2014 Jan 08
... and job-specific training • Worked with high-level battalion leadership to ensure training met Army-designated standards Helpdesk Support Specialist, Metro Data Networks, Washington, DC June 2011 to March 2012 • Resolved business user issues ... - 2014 Jan 08
Manager Project
Spring Valley, NY
... Third level support to Helpdesk and desktop technicians. • NCO Financials Systems Inc. 6/97 9/00 Operations Manager, Ramsey, NJ Based in New Jersey, maintained daily operations procedures of the IT department. Managed team of up to 15 people ... - 2014 Jan 07
... Third level support to Helpdesk and desktop technicians. • NCO Financials Systems Inc. 6/97 9/00 Operations Manager, Ramsey, NJ Based in New Jersey, maintained daily operations procedures of the IT department. Managed team of up to 15 people ... - 2014 Jan 07
Oracle Applications, Analyst, PL/SQL, Oracle Reports, Discoverer
Clifton, NJ
... Aromat Corporation, New Providence, NJ • 1999–2007 Helpdesk Analyst – promoted to Project Leader • Lead Upgrade Release 10.7 to Release 11 - Responsible for leading the upgrade for Order Management satisfying all business needs. Responsible for ... - 2013 Nov 27
... Aromat Corporation, New Providence, NJ • 1999–2007 Helpdesk Analyst – promoted to Project Leader • Lead Upgrade Release 10.7 to Release 11 - Responsible for leading the upgrade for Order Management satisfying all business needs. Responsible for ... - 2013 Nov 27
Help Desk Software
Wayne, NJ
... within the service level agreement (SLA) - Consistently close calls with a high first-time resolution rate-regularly leads number of help desk calls handled and resolved - Designated Subject Matter Expert (SME) to train offshore helpdesk staff; ... - 2013 Nov 26
... within the service level agreement (SLA) - Consistently close calls with a high first-time resolution rate-regularly leads number of help desk calls handled and resolved - Designated Subject Matter Expert (SME) to train offshore helpdesk staff; ... - 2013 Nov 26
Manager Management
Newburgh, NY
... Receive, act and monitor the progress and completion of Facilities- related requests via the Company's helpdesk system * Monthly reporting of helpdesk and preventive maintenance activities * Invoice processing, verify invoices accurately to reflect ... - 2013 Nov 21
... Receive, act and monitor the progress and completion of Facilities- related requests via the Company's helpdesk system * Monthly reporting of helpdesk and preventive maintenance activities * Invoice processing, verify invoices accurately to reflect ... - 2013 Nov 21
Customer Service Software
Hackensack, NJ
... Intellispace Customer Support Technician New York, NY October 2001 – November 2002 • Technical support analyst for Global Helpdesk servicing over 50,000 end users. • Assisted customers in basic connectivity configuration using IP based Ethernet ... - 2013 Nov 08
... Intellispace Customer Support Technician New York, NY October 2001 – November 2002 • Technical support analyst for Global Helpdesk servicing over 50,000 end users. • Assisted customers in basic connectivity configuration using IP based Ethernet ... - 2013 Nov 08
Customer Service Sales
Bergenfield, NJ
... .Montvale, NJ HELPDESK (Store Side/PC Helpdesk) (Part Time Nights) January 2001 – August 2005 • Trouble shoot all computer related services via remote location on the store side as well as the corporate side Bell Atlantic Nynex Mobile . . . . . . . ... - 2013 Oct 04
... .Montvale, NJ HELPDESK (Store Side/PC Helpdesk) (Part Time Nights) January 2001 – August 2005 • Trouble shoot all computer related services via remote location on the store side as well as the corporate side Bell Atlantic Nynex Mobile . . . . . . . ... - 2013 Oct 04
Engineer Manager
Bogota, NJ
... Desktop, Hardware and Helpdesk Support for all hardware and software used at Chubb Corp world headquarters supporting over 1500 clients including supporting executive and Sr. VP. as an IBM employee With Prudential I supported 2000 users including ... - 2013 Sep 08
... Desktop, Hardware and Helpdesk Support for all hardware and software used at Chubb Corp world headquarters supporting over 1500 clients including supporting executive and Sr. VP. as an IBM employee With Prudential I supported 2000 users including ... - 2013 Sep 08