Manager Project

David Galati

*** ******** *****, *******, ** ****1

H: 845-***-****

C: 845-***-****

acb09t@r.postjobfree.com

Background SENIOR TECHNICAL ENGINEER/MANAGER with very strong technical skills and extensive experience

in financial and pharmaceutical environments, project and team management, building intra and inter

Summary

organizational relationships and preparing management reports. Expertise includes:

• More than 15 years of experience in IT. Experience also includes 10 years in Server System and Network

Engineering, architecture, migration, implementation and administration.

• Superb communication skills with excellent ability to understand business processes and deliver effective

presentations. Efficient in both project and team leadership with a track record for developing and

managing local and global staff at all levels.

• Experience working with Pharmaceutical and Financial companies, project and people management,

pilot programs, and legal, FDA & SOX compliance issues.

Operating Systems:

Technical

Windows 2003 Standard and Enterprise Server, Windows 2008, UNIX, Linux, Novell Netware, ESX/GSX,.

Profile Protocols and Services:

TCP/IP, SMTP, NNTP, WWW Publishing, IPX, X.500, X.400, DNS, WINS, DHCP, NFS, RIS, IIS, IMAP,

POP3, SMTP, LDAP, FTP, SNMP, VoIP, NetIQ, Active Directory, Hp Storageworks, RAID.

Hardware:

HP/Compaq Proliant DL and ML Series, HP EVA SAN solutions, ADIC Scalar tape robots, Advocent KVM

switches, IBM X Series, Nokia Checkpoint firewall device, Barracuda SPAM firewall, F5 Firepass VPN

Device, expansion boards, hard disk drives, monitors, cables, printers, network cabling, network topologies,

peripherals, PCs (IBM, Compaq, Dell), Cisco switches, gateways and routers.

Software:

MS Exchange 2003 (including Cluster), 2000, 5.5, Veritas Netbackup Suite, Veritas Backup Exec Suite,

ARCserve, OWA, Blackberry Enterprise Services, Barracuda and SPAM Solution, Antigen, BMC Patrol, CA

Unicenter, Compaq Insight Manager, Microsoft SMS/SCCM, Microsoft MOM/SCOM, Symantec ESM,

VMWare, SQL, VNC, LANDesk, ISA, Netscape, Firefox, Microsoft Internet Explorer, MS Office,

Security:

Symantec Antivirus Enterprise Edition, Checkpoint NG, RSA SecurID

Utilities:

Remedy, Norton Utilities, McAfee Virus Scan, Diskkeeper, ProComm, Norton Ghost, Image Master. Altiris,

HP’s Rapid deployment,

BMW of North America 6/07 Present

Experience

Senior Windows Systems Engineer (Consultant), Woodcliff Lake, N.J.

Supported, Maintained and implemented 200+ Windows 2000/2003/2008 servers onsite

along with 700 more Windows Servers in 2 other sites in the region of Americas. Eventually

took on more roles such as Operations Manager For BMW of North America Plus Regions

and Project Manager for Global Projects

• Managed ESX VMWare environment with 6 IBM host and 80+ VMs between them.

Management included Patches, upgrades, and resource distribution, in addition to normal

guest OS maintenance. Slight remote management of three other ESX environments near

equal size 2 across the USA and 1 in Asiapac.

• Assists in global harmonization between the three Windows groups in NJ, SC, and OH.

(Also beginning on a larger scale which consists of EMEA and ASIAPAC). Tasks

included weekly meetings, coordinated rollouts, and harmonization of tools.

• Proficient using OS maintenance and monitoring tools – Namely, Microsoft’s SMS/SCCM,

and MOM, Insight Manager, IBM Director, and many more.

• Assisted with the setup and rollout of the new enterprise backup solution of Symantec’s

Netbackup.

• Reconfigured WINS, DNS, and DHCP services to a more efficient model and eliminated

network delay being caused from resolution issues. Became responsible for maintenance

and management for these services.

• Set up important production environments for HA using Windows Clustering. Include

using Veritas Volume Manager for complex architectures.

• Inherited Proxy management and was responsible for all web traffic, which included

content supervision (SurfControl), and network direction using WPAD.

• Setup lights out management for both Compaq/HP and IBM servers(iLo/RSA).

• Responsible for End of Life replacements for servers 3 years and older. Coordinate with

stakeholders on replacing older hardware.

• Rollout Bitlocker encryption to entire laptop community (5000 Machines)

• Assisted from a server perspective with migration of print environment from Xerox to

Konica Minolta throughout the entire Americas region (500 MFDs)

• Main point of contact for Legal E Discovery collection of data in cases of lawsuits.

• Analyzing and provisioning IT support to new sites of responsibility including RDC in

Dallas and Dealership in Manhattan

7/05 6/07

JPMorgan Chase

Enterprise Backup Engineer (Consultant), Jersey City, N.J.

Supporting and structuring the firms many backup system groups globally. Reporting to VP,

Global Backup Remediation Team.

• Develop standard set of backup policies to satisfy business requirements for financial

institution (SOX compliant)

• Contact various system admins to help them conform to GxP of the company by

implementing correct backup policies.

• Support the backup admins with any issues by troubleshooting all errors that occur within

the environment consisting of over 25,000 servers.

• Saved the corporation 10+ million dollars with reconfiguring backup policies to efficiently

capture all the data on servers and SANs.

9/00–7/05

Organon Pharmaceuticals USA Inc .

Sr. Mgr, Global Systems, Roseland, N.J. (6/04 6/05)

As Manager in the international headquarters, Responsibilities included maintaining the

budget for System Services, preparing status reports & ad hoc reports, ensuring that standards

of validated systems are maintained, and overseeing the continual improvement of server

systems on a global aspect. Also guided Architects, Engineers and Administrators through

successful project completions as well as improved existing SLAs and insuring adherence.

Managed a team of 7 systems and networking specialist. Reported to the Director of System

Services.

Directed in the development, migration, and maintenance of the corporate computing

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architecture for all Organon international (approximately 15,000+). Participated in the

building, upgrading, administration, and maintenance of the local Roseland datacenter

environment. (350+ servers – Windows and Unix)

Understood and worked with change management and validation procedures in line with

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CRF Part 11 and SOX compliancy. Provided detailed documentation of all

implementations, changes, and solutions.

Lead, directed, and supported the work and career path of 7 systems and networking

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specialist. Maintained a positive work environment while creating great collaboration

while always reaching remarkable goals

Conducted staff meetings every week to provide information and recognition, which

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effectively supports and motivates staff to achieve departmental and company objectives.

Reviewed performance appraisals to monitor the quality of the work evaluation and

oversee development plans to completion every 3 months

Purchased, configured and implemented HP EVA SAN solution with snapshot capabilities.

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In line with server consolidation, began a project to create virtual server and desktops

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environments using VMware and Citrix.

Evaluated potential software tools and packages to be used on a global Basis. Traveled to

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other company sites (mostly internationally) to educate of the headquarters’ GxP

Responsible for designing (with the other major sites) the architecture of the worldwide

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AD/Microsoft infrastructure and how collaboration could take place globally.

Participate in after hours support and on call rotation of local and overseas clients.

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Supported system/data backups and restore procedures using Veritas Netbackup solution.

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Adhered to Fault Tolerance and Disaster Recovery SOPs.

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Advised CIO on direction and approach for IT department (road map)

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Sr. Systems Specialist, Roseland, N.J. (9/00 to 6/04)

Supported, Maintained and constantly implemented new solutions in a validated environment.

Reported to Manager, Systems Services.

• Provided Network access administration (including user account adds, moves, changes and

deletes, rights, GPO’s, security, and email setup, backup).

• Implemented enterprise backups for the entire server infrastructure (all operating systems)

utilizing Veritas Netbackup Datacenter.

• Traveled to sites in Asia, Europe and South America to implement global solutions.

• Established and Implemented beginning stages of disaster recovery including offsite

storage with third party vendor co location planning.

• Assisted with coordinating and participated in computer room relocation to new facility 5

miles away over a weekend.

• Prepped and installed base image for all servers in datacenter. Datacenter grew from

approximately 20 servers to 350+ servers in a 4 year time span.

• Installed and implemented most management software to help monitor the datacenter

environment (BMC, Unicenter, MOM, and Insight Manager). Resolved all errors reported

by the management software suites that were installed.

• Conducted security management with SOX compliant policy and procedures in NT and

AD environment using GPO.

• Supported Exchange environment (5.5 and 2000) in regards to mailbox administration,

PST support, database recovery/restore, and mail routing.

Third level support to Helpdesk and desktop technicians.

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NCO Financials Systems Inc. 6/97 9/00

Operations Manager, Ramsey, NJ

Based in New Jersey, maintained daily operations procedures of the IT department. Managed

team of up to 15 people consisting of computer operators and helpdesk technicians. Reported

to Director of Systems Services.

• System monitoring of all network devices including 100+ NT servers, Cisco routers, VMS

mainframe, Unix dialers, and PBX system

• Ensure that all daily procedures of the MIS dept. were completed

• Managed, trained, and educated a group of helpdesk technicians of 11 computer operators

that troubleshot problems of a national user community (approx 1000 users)

• Managed mail room operations. This included stuffing and sending 5 to 10 thousand

pieces of mail a day and maintaining a few Pitney Bowes machines.

• Facilitated acquisition between NCO and JDR in terms of all daily processing that was

added and removed.

• Consulted with new clients regarding how to connect, systems use, and support.

• SLS manager Maintained secure backup solution which included backing up, tracking

tapes, sending tapes offsite, and when needed, emergency recalls and restores

• Transmitted files from client and/or vendor to and from main location in Ramsey NJ via

many different transport methods (ftp, dialup, NDM, SNA)

B.S.I.T., University of Phoenix

Education

Certificate of Management, Cornell University

MCSE: Windows 2003

MCSA: Windows 2003

MCP: Windows 2003

MCSE: Windows 2000 (Early Achiever)

MCSA: Windows 2000 (Charter member)

MCP: Windows 2000

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