WENDY J. MOORE

** ******** *****, ********, *** York, 12550

Home: 845-***-****/ Cell: 845-***-****

E-Mail: aca487@r.postjobfree.com.

SUMMARY:

** ***** ********** ** *********** & commercial property management. I

have strong business, organizational and management skills with an emphasis

on relationship management. My exposure to hands on managing of the day to

day operations of a residential and commercial properties has given me the

ability to work independently, in teams and capable of solid decision

making. My leadership ability coupled with good interpersonal skills aid

my problem solving strategies. Also I can demonstrate the ability to

manage time and perform multiple tasks simultaneously while affording top

priority to critical business issues. I have a strong work ethic, work well

with others and have a genuine love for service. My character traits are

trustworthy, reliable, dependable and efficient.

PROPERTY MANAGEMENT

March 1, 2011 - June 15, 2012 - Move Manager

Cushman & Wakefield Real Estate Management

MasterCard Account, Purchase, New York

. Review occupancy change requests

. Move personnel/assets from an existing space to another

. Establish space for new hires, vacating space and equipment and

telephone requests

. Identify missing and/or inaccurate data and obtain clarifications

. Maintain a schedule of occupancy changes in move management system

. Produce relevant schedule reports and distribute to all service

providers

. Manage all communications with customers

. Close out completed occupancy change transactions in move management

system

. Perform physical review of occupancy space and note differences from

database records and implement approved corrections to the data

. Add newly acquired office space to space inventory

. Implement changes to office space inventory resulting from facility

furniture modification projects

. Coordinate all move add-change (MAC) activities

. Create and distribute move instructions and manage suppliers

. Initiate/attend meetings to review schedules and move management tasks

with related vendors

. Provide occupancy planners and project managers with MAC services for

their projects and assignments

. Develop and implement group move plans in collaboration with facility,

project and construction teams as required

. Ensure occupancy records are reflected accurately after a project has

been completed

. Responsible for minority vendor diversity reporting

November 19, 2007 - February 28, 2011 - Move/Facility Coordinator

Jones Lang LaSalle Real Estate Management

MasterCard Account, Purchase, New York

. Review occupancy change requests

. Move personnel/assets from an existing space to another

. Establish space for new hires, vacating space and equipment and

telephone requests

. Identify missing and/or inaccurate data and obtain clarifications

. Maintain a schedule of occupancy changes in move management system

. Produce relevant schedule reports and distribute to all service

providers

. Manage all communications with customers

. Close out completed occupancy change transactions in move management

system

. Perform physical review of occupancy space and note differences from

database records and implement approved corrections to the data

. Add newly acquired office space to space inventory

. Implement changes to office space inventory resulting from facility

furniture modification projects

. Coordinate all move add-change (MAC) activities

. Create and distribute move instructions and manage suppliers

. Initiate/attend meetings to review schedules and move management tasks

with related vendors

. Provide occupancy planners and project managers with MAC services for

their projects and assignments

. Develop and implement group move plans in collaboration with facility,

project and construction teams as required

. Ensure occupancy records are reflected accurately after a project has

been completed

. Responsible for minority vendor diversity reporting

January 2007 - November 19, 2007 - Facility Help Desk Coordinator

Jones Lang LaSalle Real Estate Management

MasterCard Account, Purchase New York

. Receive, act and monitor the progress and completion of Facilities-

related requests via the Company's helpdesk system

* Monthly reporting of helpdesk and preventive maintenance activities

* Invoice processing, verify invoices accurately to reflect products and

services rendered/ JD Edwards

* Prepare purchase request

* Organize electronic and hard copy files

* Contact appropriate vendors to facilitate work

* Monitor Vendor Contracts and Certificate of Insurance

* Assist Manager with budget monitoring and preparation

* Receive and coordinate work requests with the department, monitor

their status and report back to the requesting parties

* Receive internal client comments and concerns, collect information and

coordinate appropriate departmental response

* Responsible for plant account for facility

December 1996 - November 2006 - Property Manager

Chadwick Gardens Associates LLC

Chadwick Gardens Apartments, Newburgh, New York

Garden Apartments - 166 Units

* Direct facility management.

* Conducted all aspects of personnel functions

* Maintained accounts receivable and purchasing

* Supervised community maintenance activities-

* Monitor market conditions-

* Managed financial operations and adhere to established budgetary

guidelines

* Advertising and Leasing

* Maintained resident relations, resolutions and retention

* Scheduling and oversee vendors and contractors

* Rent collections and bank deposits

* Hire, train, motivate and manage staff

* Coordinate maintenance issues

* Prepare and generate timely reports

* Coordinate and manage insurance and service contracts requirements for

vendors

* Oversee management of facilities activities of contractors, vendors

and suppliers

* Monitor contracts

* Implemented policies and procedures

* Handled routine inspections of the property

* Managed the day to day fiscal activities

* Handled legal proceedings and court appearances

* Encourage innovative solutions

* Oversee capital improvement projects

* Responsible to maximize financial performance of the community

* Provide a return on investment to the organization

1993 - 1996 - Rental Agent/ Assistant Property Manager

Squire Village Condominiums, New Windsor, New York

Squire Village - 150 units

* Maintained resident relations, resolutions and retention

* Rent collections and bank deposits

* Coordinate maintenance issues

* Handled legal proceedings and court appearances

* Assisted Property Manager

* Attended board meetings

HOTELS

1981 - 1993 - Luxury Hotels, New York, New York

* Food & Beverage Secretary - Stanhope Hotel / Berkshire Place Hotel

* Assistant Housekeeper - Barbizon Hotel / Mark Hotel/ Holiday Inn

(Suffern NY)

* Night Auditor - Barbizon Hotel

* Front Desk Manager - Hotel Lexington

* Human Resource Manager - Hotel Lexington

Education

1981 - Taylor Business Institute, New York, New York Travel & Tourism

Certificate

1998 - Notary Public, State of New York, Department of State

2006 - Pro Literacy America Certified Tutor

2006 - Community Bible Institute, Sacred Certificate Bachelor of Theology

2006 - Orange Community College - Basic Computer Literacy Skills in

Microsoft Word and Excel

2008 - Community Bible Institute, Sacred Certificate Masters of Theology

2013 - Real Estate Salesperson, State of New York, Department of State

Skills

Word

Excel

Lotus Notes

Outlook

FM Interact Systems Software

JD Edwards Systems Software

Licensed

NYS Notary Public

NYS Licensed Real Estate Salesperson

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