| Resume alert | Resumes 51 - 60 of 548 |
IT Customer service & Help Desk Center
Washington, DC
... Professional Experience HelpDesk Analyst CCI Health Services June 2022-Present Responding to ticketing system, call center support, hardware configuration, network appliance installation and troubleshooting, network diagnostics, network patching, ... - 2023 Nov 22
... Professional Experience HelpDesk Analyst CCI Health Services June 2022-Present Responding to ticketing system, call center support, hardware configuration, network appliance installation and troubleshooting, network diagnostics, network patching, ... - 2023 Nov 22
Service Desk It
Baltimore, MD
... switches, Wi-Fi routers), Selecting network equipment following industry standards and organizational needs • Support: Helpdesk: escalation and documentation on ticketing system, customer service support (email, phone, and in person), Sales ... - 2023 Nov 22
... switches, Wi-Fi routers), Selecting network equipment following industry standards and organizational needs • Support: Helpdesk: escalation and documentation on ticketing system, customer service support (email, phone, and in person), Sales ... - 2023 Nov 22
Customer Service Team Lead
Rockville, MD
... I had experience in working as a Team Leader on an e-Procurement project, overseeing a team of 10 members Collaborating with the technical team to address and resolve issues Job Title History Worked as a Team Lead – Helpdesk and Functional for e ... - 2023 Nov 13
... I had experience in working as a Team Leader on an e-Procurement project, overseeing a team of 10 members Collaborating with the technical team to address and resolve issues Job Title History Worked as a Team Lead – Helpdesk and Functional for e ... - 2023 Nov 13
Project Manager Support Technician
Beltsville, MD, 20705
... Support Technician 111 University of Maryland University College, Adelphi, Maryland June 1998 – September 2006 •Coordinating with Helpdesk to evaluate hardware and software solutions •Develop user manuals for Software and Hardware applications. ... - 2023 Nov 12
... Support Technician 111 University of Maryland University College, Adelphi, Maryland June 1998 – September 2006 •Coordinating with Helpdesk to evaluate hardware and software solutions •Develop user manuals for Software and Hardware applications. ... - 2023 Nov 12
Data Center Customer Service
Silver Spring, MD
... and manage repair and inventory Provides first-class customer service and offers solutions to customers Logs tickets in the helpdesk tools Able to troubleshoot a variety of technology including mobile devices and provide solutions as needed • Managing ... - 2023 Nov 09
... and manage repair and inventory Provides first-class customer service and offers solutions to customers Logs tickets in the helpdesk tools Able to troubleshoot a variety of technology including mobile devices and provide solutions as needed • Managing ... - 2023 Nov 09
Customer Service Systems Administrator
Baltimore, MD
... Helpdesk calls and create tickets using Remedy, support solution software. Managed Windows XP, 7 and Mac deployment project to more than 1200 users at the center. Troubleshot both hardware and software for Windows 10 and MAC systems. Ensured the ... - 2023 Nov 08
... Helpdesk calls and create tickets using Remedy, support solution software. Managed Windows XP, 7 and Mac deployment project to more than 1200 users at the center. Troubleshot both hardware and software for Windows 10 and MAC systems. Ensured the ... - 2023 Nov 08
Administrative Assistant Call Center
Glen Burnie, MD
... Maryland Health Connection, Baltimore, MD 10/2014–7/2015 Helps enroll low-income people in low-cost health insurance or Medicaid Client Servicing/Helpdesk Specialist ●Worked at a high-volume call center, handling about 30 calls per day; application ... - 2023 Nov 05
... Maryland Health Connection, Baltimore, MD 10/2014–7/2015 Helps enroll low-income people in low-cost health insurance or Medicaid Client Servicing/Helpdesk Specialist ●Worked at a high-volume call center, handling about 30 calls per day; application ... - 2023 Nov 05
It Support Help Desk
Washington, DC
... EDUCATION 06/2004 High School Diploma Hakim Nasser Khsrow Balkhi High School - Kabul SKILLS English & Dari typing Helpdesk Services Microsoft Office applications Data Retention Case Support Updating Software Data Connectivity Hardware and Software ... - 2023 Oct 31
... EDUCATION 06/2004 High School Diploma Hakim Nasser Khsrow Balkhi High School - Kabul SKILLS English & Dari typing Helpdesk Services Microsoft Office applications Data Retention Case Support Updating Software Data Connectivity Hardware and Software ... - 2023 Oct 31
Information Technology Internal Controls
Downtown, DC, 20004
... Application/Helpdesk Support Engineer Feb 2018 - May 2021 SoftAfrique New Jersey. ●Troubleshot system performance in absence of System Analyst or the Director ensuring technical and support control efficiency. ●Assisted with launching new start up ... - 2023 Oct 27
... Application/Helpdesk Support Engineer Feb 2018 - May 2021 SoftAfrique New Jersey. ●Troubleshot system performance in absence of System Analyst or the Director ensuring technical and support control efficiency. ●Assisted with launching new start up ... - 2023 Oct 27
Cloud Solution Customer Service
Laurel, MD
... Clothe Calls – Bowie Maryland January 2018 – January 2019 Admin/Helpdesk Specialist (Azure and Active Directory) Active Directory and Azure accounts management Respond to requests for technical assistance in person, via phone, chat or email. Log all ... - 2023 Oct 24
... Clothe Calls – Bowie Maryland January 2018 – January 2019 Admin/Helpdesk Specialist (Azure and Active Directory) Active Directory and Azure accounts management Respond to requests for technical assistance in person, via phone, chat or email. Log all ... - 2023 Oct 24