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Washington, DC
... Held TS/SCI Security Clearance Education: The Art Institute of Pittsburgh: Food and Beverage Operations Management 2015 Cyber Security Course 2015 IT Deployment/ Helpdesk Course 2013 3/2023 - Present Instacart Grocery Shop and Deliver Works as a ...
- Jan 11
Washington, DC
... Great Plains and Geneva systems oProvided Portfolio Management for federal and local government entities 4 Years of IT Helpdesk Management oConducted Analysis of service request and incident trends to determine areas for service and system ...
- Jan 11
Middle River, MD
... Helpdesk Support Level 2 Micros Systems Inc - Columbia, MD April 2010 to April 2012 Full-time Position - 40 hours per week. • Second-level Support for Customers tasks/tickets such as: 1. Report Editing 2. Interfaces (IFC8) Data Swap 3. Application ...
- Jan 10
Washington, DC
... Mazique Parent Child Center, Washington, DC July 2013 to May 2015 Family and Community Services/Intake Specialist Jones Day Law Firm, Washington, DC July 1997 - June 2013 Computer Operation Specialist 2 Provided computer helpdesk support in person ...
- Jan 08
Lanham, MD
... Helpdesk/Windows Firewall configurations include inbound and outbound rules. Network monitoring tools Use of Nmap for port scanning, port vulnerabilities, OS detection, etc. Wireshark (Network Traffic Analysis) Packet Analysis IP Scanning Windows 10 ...
- Jan 03
Crofton, MD
... 2007 Helpdesk Analyst Washington, DC Resolved end-users' issues in a timely manner through the Remedy support ticket system, reducing resolution times by 25% Fostered a culture of innovation and continuous learning conducting training sessions ...
- Jan 02
Washington, DC
... ●Lay strong emphasis on selling and revenue maximization on core products CINTEX WIRELESS, ROCKVILLE, MD: August 2015 – December 2017 HelpDesk Technician/Technical Support Specialist ●Provided direct technical support to customers. ●Offer desktop ...
- Jan 02
Silver Spring, MD
... Responsible for Helpdesk Management & Transport Management. Responsible for Security Management & Asset Management. Responsible for Compliance & Procurement Management. Responsible for Cost saving effort’s in term of electricity, consumable items & ...
- 2023 Dec 29
Baltimore, MD
... IT HELPDESK TECHNICIAN Tyto Athene Gwynn Oak, MD 3/2019 – 9/2020 • Manage Telephone Trouble Line, resolved trouble reports, and dispatched technicians. • Coordinated telephone services with Social Security Administration. • Conduct accurate ...
- 2023 Dec 29
Gaithersburg, MD
... Smallwood supervised the CHCS helpdesk where he insures timely response for all 58,000 users who has/had a problem or problems with their CHCS account. This includes any problems dealing with clinical, dietetics, radiology, pharmacy and the ...
- 2023 Dec 29