Gainesville, GA, 30501
... Provided accurate problem determination and escalation as required. Performed adhoc requests via executable scripts and procedures. Worked with 3rd party vendors to ensure job integrity would not be impacted by network related issues. Monitored all ...
- Apr 29
Washington, DC
... Work as an Engagement owner proactively to ensure problem related to product /service are addressed effectively, including escalation if required. Maintain effective communication with LOB and Risk office and complete Ongoing assessments and ...
- Apr 29
El Paso, TX
ANTONIO LOPEZ ad5cur@r.postjobfree.com 915-***-**** Best Time to reach: 10-12 pm MST SUMMARY IT Professional with over 15 years of experience in engineering, administration, escalation support, change management., analysis and troubleshooting for ...
- Apr 29
Oakville, ON, Canada
... required for timely execution Provide necessary feedback to project stakeholders (e.g., specification feedback, issue escalation to managers or scope changes/clarifications to project resources) Highlights of recent accomplishments: Improved ...
- Apr 29
Chicago, IL
... Environment: Force.com platform, VisualForce (Pages, Component & Controllers), Apex Language, Data Loader, Triggers, Test Methods, Debugging, Web Services, JavaScript Remoting, Remote object, Angular JS, Escalation Rules, Assignment Rules, Record ...
- Apr 29
Rochelle Park, NJ
... Patiently and professionally resolved standard and frequently non-routine, limited impact, client/caller inquiries, comments, and concerns with the most limited escalation consistent with company policies and processes. Earnestly strived to resolve ...
- Apr 29
Johannesburg, Gauteng, South Africa
... departments • Following up on all requests on behalf of clients to ensure client retention and loyalty of clients • Escalation all clients requests that are out of our SLA • Performing security checks on customers to avoid risks to Nedbank • ...
- Apr 29
Plano, TX
... Resolved 122 internal escalation tickets while achieving 112% of personal goals. Boosted Customer Satisfaction metrics by 50% by innovating the existing dive & save mechanism and correspondence review method. Developed and documented 10+ bash ...
- Apr 29
Karachi, Sindh, Pakistan
... ·Delivered comprehensive support to the CEO through itinerary planning, conflict de-escalation and managing correspondence. ·Proactively anticipated and catered to CEO's needs in advance of meetings, conferences and travel. ·Scheduled all in-person ...
- Apr 29
Denver, CO
... Escalation point for IT service issues regarding service concerns, risks, and opportunities. Sit on both CAB / Risk committees. Key Accomplishments: ●Researched, vetted, recommended, and executed the complete retooling of the organization’s ...
- Apr 29