Python, Javascript, HTML, CSS, SQL, PHP, Ci/Cd Pipelines, Mysql, Dynam

Shreyas Duraphe

Plano, Texas, *****; 945-***-****; ad5ck6@r.postjobfree.com

https://www.linkedin.com/in/shreyas-duraphe/

EDUCATION

The University of Texas at Dallas May 2025

Master of Science, Information Technology and Management GPA 4.00 University of Texas at Arlington May 2019

Master of Science, Computer Science GPA 3.60

SKILLS

Python, JavaScript, HTML, CSS, SQL, PHP, CI/CD pipelines, MySQL, DynamoDB, Linux, Windows, Unix, DNS, TCP, IPSEC, LAN, WAN, Microsoft Excel for Data Analysis, Kubernetes, Docker, Bash scripting, HTTP/HTTPS, DHCP, Terraform PROFESSIONAL EXPERIENCE

Amazon Web Services, Hyderabad, India January 2020 – August 2023 Cloud Support Engineer II

Trained 40 new hires with various AWS Services, like AWS Route 53, CloudFormation, EC2, Lambda, CloudFront, EKS, etc., and helped in scaling the team to 400+ members.

Performed 300+ live troubleshooting sessions with customers by analyzing packet level networking information using WireShark.

Resolved 122 internal escalation tickets while achieving 112% of personal goals.

Boosted Customer Satisfaction metrics by 50% by innovating the existing dive & save mechanism and correspondence review method.

Developed and documented 10+ bash scripts within internal wikis for automation and troubleshooting purposes. Infominez Technologies, India June 2016 – August 2017 Full-stack Developer

Resolved 62 UI/UX based bugs for two web applications which were developed in JavaScript, HTML and CSS.

Participated actively in the entire SDLC of a project starting with the requirement gathering, analysis and the development of the web application.

Curated training material for AngularJS framework for interns and other developers. PROJECTS

AWS Training Labs, AWS January 2023

Created CloudFormation stacks to deploy AWS resources and built a Lambda function using Python to test the completion of lab and display scores.

Reduced the time taken for an engineer to contribute to the team’s productivity by 10%.

Gained a recommendation score of 96% by the trainees for the curated labs. TrackMe, AWS April 2023

Developed a web portal over AWS Cloud9 for engineers and their managers to track an engineer’s progress using JavaScript, HTML, CSS for front-end and MySQL for back-end.

Deployed 2 features to allow users to note the minutes of meeting and articulate their tasks using a to-do list.

Recognized as the top 4 innovative project for internal hackathon competition. CERTIFICATIONS

AWS Solution Architect Associate, AWS Cloud Practitioner ADDITIONAL INFORMATION

Eligibility: Eligible to work in the US for internships and full time for up to 36 months without sponsorship.

Contact this candidate