Chennai, Tamil Nadu, India
... This team will be responsible for day-to-day operations and will respond to escalation of BAU calls related to servers, manage changes on servers, Implement & support UAT& Production environment of banking systems Acted as single point of contact ...
- May 04
Zanzibar City, Mjini Magharibi Region, Tanzania
... Report any discrepancy to duty manager immediately for proper escalation and action to avoid its reoccurrence in future. Complete the baggage checklist with all relevant details for every departure flight to ensure that all required SOPs of handling ...
- May 04
Milwaukee, WI
... Line phone system ● Report Writing ● De-Escalation ● Multi Tasking ● Communication skills ● Confidentiality ● Computer Navigation ● Epic System ● Time Management ● ARDB System ● Social Development ● Insurance claims ● Problem solving ● Organization
- May 04
Chennai, Tamil Nadu, India
... Forwarded requests as per escalation policy to higher level of support. April 2021 to July 2023 March 2016 to May 2017 Customer Service - Email & Chat Process Matrimony.com Elephant in the Boardroom India Property Online Private Ltd Customer Service ...
- May 04
Irvine, CA
... and project escalation management and project ramp up / ramp down Provided Query Optimization for Oracle Queries, Using PL/SQL t Create Pipelined Functions for faster response and optimized Oracle response time through Indexing and Partitioning. ...
- May 03
Rowlett, TX
... Hyper-V machines •Assist customers over the phone with multiple types of system/applications errors following set guidelines on call processing, prioritizing, and escalation procedures •Migration and transferring of data across LAN/WAN Environment. ...
- May 03
Cordova, TN
... De-escalation Techniques Issue and Complaint Resolution Data Entry Loves Truck Stop Anthony, TX Service Advisor 07/2020 - Current Exceeded established service goals while leveraging customer service, sales and employee management best practices. ...
- May 03
William Penn Annex West, PA, 19107
... ●Served as Tier 3 Escalation support, providing expert troubleshooting and support for Red Hat Linux environments, ensuring minimal downtime and optimal system performance. ●Skilled in leveraging Red Hat Satellite for effective patch management of ...
- May 03
Bengaluru, Karnataka, India
... Worked as an Adhoc TL from December, 2022 till 31/08/2023 for an escalation team. Also worked as support and SME from September,2022 till December,2022. Worked with Mphasis from 27/12/2018 to 18/01/2021 in a banking process dealing with credit card ...
- May 03
Florissant, CO
... SKILLS - Efficient and Detail-Oriented - Verbal and Written Communication - Building Customer Trust and Loyalty - Calm and Professional Under Pressure - Upbeat and Positive Personality - De-escalation Techniques - Understanding Customer Needs - ...
- May 03