Caretaker & Personal Assistant To The CEO

Sheikh Hameed Farooq Azam

Karachi, Pakistan +92-314-******* Email ad5ch1@r.postjobfree.com

Objective

To obtain a creative and challenging position in an organization that gives me an opportunity for self-improvement and leadership, while contributing to the symbolic growth of the organization with my professional expertise, and innovative and logical skills.

I possess the ability to work under pressure with positive outputs in favour of the company and inter benefiting myself for future growth.

Professional Summary:

Possess over 18 years of experience and the capacity to adopt new concepts with due responsibilities.

Obtained necessary training on business excellence and various subjects such as marketing, organizational communication, etc.

Education

Bachelors of Commerce, Karachi University.

Skills

·Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, and Microsoft Outlook Express.

Experience

CARETAKER & PERSONAL ASSISTANT TO THE CEO KIRAN SUGAR MILLS PVT LTD FEB 2020 TO DATE

·Liaised effectively with internal departments and external organizations on behalf of the CEO.

·Anticipated CEO needs and offered practical solutions to resolve various issues with high professionalism and confidentiality.

·Provided Personal Assistance (PA) to the CEO and wider management team of Directors.

·Checked and opened mail, enabling prompt response to correspondence, bills and invoices.

·Took detailed, accurate meeting minutes, collating and promptly distributing them to relevant staff for swift action.

·Prepared meeting rooms and event spaces to achieve successful client engagements.

·Delivered comprehensive support to the CEO through itinerary planning, conflict de-escalation and managing correspondence.

·Proactively anticipated and catered to CEO's needs in advance of meetings, conferences and travel.

·Scheduled all in-person and virtual meetings using Calendly, regularly updating the calendar to eliminate discrepancies.

·Relieved the CEO's burden of administrative duties including taking minutes, actioning follow-ups and composing general correspondence.

·Planned corporate training events annually, focusing on current departmental needs to close the skills gap across the workforce.

·Managed CEO's daily calendar using Outlook Calendar, scheduling strategically to facilitate maximum productivity and efficiency.

·Organized personal and professional calendars, supplying timely reminders of upcoming meetings and events.

·Processed mail, email and phone enquiries, minimizing correspondence backlogs.

SALES MANAGER NORACANS TRAVEL & TOURS KARACHI FROM APRIL 2018 TILL DEC 2019

·Handling ticket sales.

·Visa acquisitions.

·Umrah Packages

·Immigration Consultancy.

SHIPPING COORDINATOR & WARE HOUSE COORDINATOR SAUDI MEDICAL SERVICES F.A RIYADH FROM MARCH 2016 TO FEB 2018

·Importing shipments by air and sea all over the world

·Handling complete documentation

·Preparing documents for custom clearance

·Close coordination in complete logistics of shipment

·Well aware of Saudi Rules and Regulations at Port

·Planning shipment with the least transit time along with the least cost

·Maintaining reports daily, weekly and every month

·Working closely with customers, colleagues and third parties to ensure smooth Installations to deadlines.

·Deal with general day-to-day queries efficiently and professionally.

·Providing basic technical advice and solutions.

·Arranging SFDA documents (DOC. etc.) before the shipment arrives at the port of entry.

·Liaise with brokers for smooth shipment release and clearance.

·Reviewing broker’s invoices for final payment process with finance dept.

SENIOR SALES EXECUTIVE & OPERATION ASST. EXECUTIVE XPRESS AGENCIES PVT LTD Karachi from March 2005 to January 2016

·Helping customers understand the features of packages.

·Updating daily.

·Advising customers on the care of purchased Services.

·Arranging deployment and coordinating with Ops Departments.

·Providing basic technical advice and solutions.

·Dealing with customer queries, and complaints and satisfying customers accordingly.

·Taking key decision which helps in achieving the company goals in the long run.

·Interaction with customers. Receiving orders, processing sales and managing customer complaints & issues.

·Working closely with customers, colleagues and third parties to ensure smooth Installations to deadlines.

·Maintaining reports daily/weekly/ monthly /Quarterly.

·Maintain and build relationships with the customer to solidify business relations. Ensure all complaints are handled efficiently, satisfactorily and professionally by the Company standards.

·Responsible for product marketing in rural areas.

·Providing total quality service which resulted in increased levels of customer satisfaction and contributed to the achievement of company goals.

·Visit to clients for resolving disputed issues.

·Deal with general day-to-day queries efficiently and professionally.

·Followed up with the clients for timely submission of outstanding payments.

Handling projects are below mention:

1. Soorty Enterprises (Pvt.) Ltd.

2. Gul Ahmed Textile Mills

3. Afrooz Textiles

4. Pak Denim Mills

Language Skills

English (Professional Working Proficiency)

Urdu (Native / Bilingual Proficiency)

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