| Resume alert | Resumes 31 - 40 of 26584 |
Senior Business Analyst Digital Transformation
Al Dafna, Qatar
... • Query/ Escalation handling: Listening and understanding concern, Empathizing, Execute the solution, follow-up till the concern is resolved. • Ability to handle conflict situations among various departments which occur quite frequently. • Providing ... - May 02
... • Query/ Escalation handling: Listening and understanding concern, Empathizing, Execute the solution, follow-up till the concern is resolved. • Ability to handle conflict situations among various departments which occur quite frequently. • Providing ... - May 02
Customer Service Representative
La Porte, TX
... Phone Etiquette Escalation Handling Project management Typing speed of 80 wpm. ACHIEVEMENTS Wayfair Remote Lead Customer Service Agent 2021-2023 ¢ Managed 80% of customer orders and inquiries through various channels, including phone, email, and in ... - May 02
... Phone Etiquette Escalation Handling Project management Typing speed of 80 wpm. ACHIEVEMENTS Wayfair Remote Lead Customer Service Agent 2021-2023 ¢ Managed 80% of customer orders and inquiries through various channels, including phone, email, and in ... - May 02
Director of Technology and Business Operations
Austin, TX
... ADDITIONAL INFORMATION Awards & Recognitions: Top 10% Manager Award (2007-2018), AT&T Customer Service Excellence Award, AT&T Customer Service Escalation Award (2015 & 2017), AT&T President’s Volunteer Service Awards (2010-2017) Affiliations: Spain ... - May 01
... ADDITIONAL INFORMATION Awards & Recognitions: Top 10% Manager Award (2007-2018), AT&T Customer Service Excellence Award, AT&T Customer Service Escalation Award (2015 & 2017), AT&T President’s Volunteer Service Awards (2010-2017) Affiliations: Spain ... - May 01
Information Technology Systems Administrator
Loveland, OH
... (Cincinnati, Oh) 2008 - 2017 Enterprise UNIX Administrator (on Assignment to GE GO-IT) Duties and responsibilities include providing Level 3 (Subject Matter Expert) for systems administration and an escalation point for problems, monitoring and ... - May 01
... (Cincinnati, Oh) 2008 - 2017 Enterprise UNIX Administrator (on Assignment to GE GO-IT) Duties and responsibilities include providing Level 3 (Subject Matter Expert) for systems administration and an escalation point for problems, monitoring and ... - May 01
Service Desk Information Technology
Calgary, AB, Canada
... CORE SKILLS § IT Systems Support and Troubleshooting, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs § Data Security and Management § Customer Relationship Management § System Upgrades and ... - May 01
... CORE SKILLS § IT Systems Support and Troubleshooting, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs § Data Security and Management § Customer Relationship Management § System Upgrades and ... - May 01
Sql Server Software Development
Irving, TX
... and Roles - Provisioner Work Items · Add/Remove Access and Roles - Cerberus Role Assignment · VIP Substitution · L2 Escalation · Pending Task Reminders (Supervisor) · Pending Task Reminders (Data Guardian) · Pending Task Reminders (Provisioner) ... - May 01
... and Roles - Provisioner Work Items · Add/Remove Access and Roles - Cerberus Role Assignment · VIP Substitution · L2 Escalation · Pending Task Reminders (Supervisor) · Pending Task Reminders (Data Guardian) · Pending Task Reminders (Provisioner) ... - May 01
Marketing Manager Human Resource
Raleigh, NC
... (IBM, SGI, HP, Dell, and CRAY ~ $80M) creating Tier 1 Account Management growth > 150% Led a designated customer escalation plan, identifying complex customer challenges, and recommending solutions related to client management and corrective ... - May 01
... (IBM, SGI, HP, Dell, and CRAY ~ $80M) creating Tier 1 Account Management growth > 150% Led a designated customer escalation plan, identifying complex customer challenges, and recommending solutions related to client management and corrective ... - May 01
Customer Service Store Manager
Garland, TX
... • Ensured optimal customer experience, including rapidly resolving customer concerns without escalation. Store Manager Mattress Firm Dallas, Texas May 2012 – November 2018 • Implemented marketing campaigns and visual merchandising in accordance with ... - May 01
... • Ensured optimal customer experience, including rapidly resolving customer concerns without escalation. Store Manager Mattress Firm Dallas, Texas May 2012 – November 2018 • Implemented marketing campaigns and visual merchandising in accordance with ... - May 01
High School Call Center
Jackson, MS
... Review accounts for delivery photos, signatures, to determine if refunds can be issued for account Take escalation calls from tier 1 regarding closed accounts, canceled orders, canceled memberships. 2023-Current L A N G U A G E S English A D R I A N ... - May 01
... Review accounts for delivery photos, signatures, to determine if refunds can be issued for account Take escalation calls from tier 1 regarding closed accounts, canceled orders, canceled memberships. 2023-Current L A N G U A G E S English A D R I A N ... - May 01
Salesforce Developer Case Management
Suwanee, GA
... Experience in implementing the Many-to-many, Look-up and Master-Detail relationships and automating the business Processes using Approval Process, Workflows, Escalation Rules and Auto-Response Rules. Excellent understanding of Roles, Profiles, ... - May 01
... Experience in implementing the Many-to-many, Look-up and Master-Detail relationships and automating the business Processes using Approval Process, Workflows, Escalation Rules and Auto-Response Rules. Excellent understanding of Roles, Profiles, ... - May 01