| Resume alert | Resumes 11 - 20 of 26613 |
Data Entry Be A
Dixon, MT
... ● Achieved 1.3% supervisor escalation rate in a one year period. ● Promoted to training coach by statistically proven to better the custer call experience and complying with company policy checklists. Sprint, Denver — Business Wireless Tech Support ... - May 06
... ● Achieved 1.3% supervisor escalation rate in a one year period. ● Promoted to training coach by statistically proven to better the custer call experience and complying with company policy checklists. Sprint, Denver — Business Wireless Tech Support ... - May 06
Active Directory Systems Admin
Charlotte, NC, 28215
... Act as the first point of escalation for production Issues throughout the Hoover sites. O365 /Azure / Exchange account administration. User laptop / IOS configuration and deployment. New user system orientation and training. Utilized ZoHo Managed ... - May 06
... Act as the first point of escalation for production Issues throughout the Hoover sites. O365 /Azure / Exchange account administration. User laptop / IOS configuration and deployment. New user system orientation and training. Utilized ZoHo Managed ... - May 06
Senior Manager Systems Engineer
Dallas, TX, 75225
... I am 1 of 2 Point of escalation for major infrastructure incidents in Client accounts, liaising with the Problem Managers and other Infrastructure Teams as necessary to maintain managed service levels. Continuing to develop and enhance support ... - May 06
... I am 1 of 2 Point of escalation for major infrastructure incidents in Client accounts, liaising with the Problem Managers and other Infrastructure Teams as necessary to maintain managed service levels. Continuing to develop and enhance support ... - May 06
Customer Support Service
Johannesburg, Gauteng, South Africa
... and product issues, leveraging string and internal collaboration for information flow • Managed complex customer escalation by coordinating with specialised teams ensuring thorough follow up and satisfactory resolution • Contributed to self ... - May 06
... and product issues, leveraging string and internal collaboration for information flow • Managed complex customer escalation by coordinating with specialised teams ensuring thorough follow up and satisfactory resolution • Contributed to self ... - May 06
Customer Care Associate
Mumbai, Maharashtra, India
... Escalation of department Offers.(floor & cash staff) Making first citizen report on daily basis & maintaining quarterly data for same. Motivating floor & cash staff for achieving store & dept level targets. Analyzing the monthly returns. Monitoring ... - May 06
... Escalation of department Offers.(floor & cash staff) Making first citizen report on daily basis & maintaining quarterly data for same. Motivating floor & cash staff for achieving store & dept level targets. Analyzing the monthly returns. Monitoring ... - May 06
Customer Service Representative
Rustenburg, North West, South Africa
... - Enterprise Support Lead Sept 2016–Sept 2023 First line of contact for clients and escalation of problems where needed. Maintained up-to-date knowledge of products and services. Fault finding, troubleshooting, and analysis of systems. Handled ... - May 06
... - Enterprise Support Lead Sept 2016–Sept 2023 First line of contact for clients and escalation of problems where needed. Maintained up-to-date knowledge of products and services. Fault finding, troubleshooting, and analysis of systems. Handled ... - May 06
Scrum Master Product Owner
Reston, VA
... Led the PMO to ensure issue escalation and resolution across multiple projects for highly visible Ordering to Provisioning initiatives. Instituted a formal Package and Close process defining the scope of the release based on business priority and IT ... - May 05
... Led the PMO to ensure issue escalation and resolution across multiple projects for highly visible Ordering to Provisioning initiatives. Instituted a formal Package and Close process defining the scope of the release based on business priority and IT ... - May 05
Quality Assurance Information Technology
Windermere, FL, 34786
... change advisory board meetings Define, measure and manage SLAs and KPIs Customer Engagement / Management Readiness review Escalation point of contact for any topic related to Testing Risk, Contingency and Issues Management Continuous Call Center and ... - May 05
... change advisory board meetings Define, measure and manage SLAs and KPIs Customer Engagement / Management Readiness review Escalation point of contact for any topic related to Testing Risk, Contingency and Issues Management Continuous Call Center and ... - May 05
Customer Service Support Technician
... Completed escalation format to product engineers for review. Email and phone support, to customer with coding debits and retention account credits. 1998 - 2000 State of Florida Marion County Health Dept - Ocala, Fl 1982 - 1985 Health Support ... - May 05
Customer Service Medical Coding
Moreno Valley, CA
... Familiar with medical terminology and patient privacy regulations ACCOMPLISHMENTS Ceramics Intermediate-Customer Service Specializing De-Escalation. Completing Medical Coding course. Currently taking AA courses complete 2024. Preparing for master's ... - May 05
... Familiar with medical terminology and patient privacy regulations ACCOMPLISHMENTS Ceramics Intermediate-Customer Service Specializing De-Escalation. Completing Medical Coding course. Currently taking AA courses complete 2024. Preparing for master's ... - May 05