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Raleigh, NC
... Customer Service Representative (CSR) - received and successfully handled level 1,2 & 3 calls from all IBM design labs. Education and training SAP eAcademy Financials, self-study (TFIN5e), Financial Accounting - 2010 SAP Financial Accounting I ...
- 2013 Jun 27
Raleigh, NC
... Directed a software engineering team in the timely resolution of customer and field generated customer service reports (CSR) typically resulting in development of patches . Led the Software Feature Development in the design, development and testing ...
- 2013 Jun 12
Raleigh, NC, 27610
... Efficient/Typing speed – 50 wpm/ Priority Management/Photocopy Faxing/Alpha/Numeric Filing/Data Entry/E-mail Communications/CSR Audio & MIDI Software: Pro Tools HD & LE, Logic Pro, Reason, Garage Band, Soundtrack Pro Mixing consoles: Neve VR, ...
- 2013 May 07
Raleigh, NC, 27610
... EMPLOYMENT DISPATCHER/CSR JULY 2012-PRESENT Noble Resources of the Carolinas Raleigh, North Carolina Answer incoming phone calls Route and dispatch technicians using AS-400 Data entry using MS Excel ASSET MANAGEMENT SPECIALIST AUGUST 2011-APRIL 2012 ...
- 2013 Apr 05
Youngsville, NC, 27596
... Work History Veterinary Receptionist-CSR/Office Manager April 2012 to Current VCA Apex Animal Hospital Classification and Underwriting Analyst November 1997 to January 2012 North Carolina Rate Bureau – Raleigh, NC Office Manager September 1994 to ...
- 2013 Feb 27
Durham, NC
... EDUCATION & ACHIEVEMENTS HULT INTERNATIONAL BUSINESS SCHOOL MBA Graduate, with Distinction, 2012 Hult Global Case Challenge Middle East Regional Champions 2012 Capital Advantage CSR Award P.R. Director, Social Entrepreneurship Club THE COLLEGE OF ...
- 2013 Feb 24
Raleigh, NC
... Member of ARPERS May 2009 August 2009: Graduate Research Intern, Intel Labs (CTG-CSR), Oregon. Worked on designing and prototyping a hardware protocol for secure communication between Secure processor and a Secure co-processor May 2008 August 2008: ...
- 2013 Feb 14
Apex, NC, 27539
... Train and audit CSR Associated Insurance Agency, Westerville, OH 05.16.2005 – 06.15.2007 Customer Service Representative Achievements: 2. Managed 2 million Property and Casualty Book 2. Company Liaison Page 2 of 2 Responsibilities: 3. Customer ...
- 2013 Jan 16
Youngsville, NC
... Implemented call center workforce management software for multi-site operation and realigned CSR groups to meet contractual service level requirements. - Executed outbound calling program to welcome 28,000 new members in under 90 days using ...
- 2013 Jan 15
Raleigh, NC
... Work Experience June 2010 to August 2012 ACS Raleigh, NC CSR Collected customer feedback and made process changes to exceed customer satisfaction goals.Provided accurate and appropriate information in response to customer inquiries.Demonstrated ...
- 2012 Dec 04