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Miami, FL
... WebEx, Word Perfect, WebQuiz, Quicken, Lotus, Changepoint, Centra, EPathLearning, VCMS, Snag-It, NetG, Articulate, Zoomerang, Avaya One- Agent, Nice In contact, Kronos Workforce, Desktop.Pingone, Dash – IT & HR Virtual Assistant, Kana Agent Access & ...
- Mar 14
Miami, FL
... ●VoIP phones Cisco Call Manager Avaya Cloud Office Jive ●Backup Solutions and Data Recovery ●Smartphones – management, troubleshooting (iPhone, Android) ●Experienced with LAN cabling and topologies (Ethernet, phone lines, power lines) Familiar with ...
- Mar 13
Miami, FL
... Microsoft Word, Excel, Teams, Outlook, Oracle, MD Flow, AS400, Avaya, Genesys, Jabber and Five 9 Phone Systems Order entry, Invoicing Language: Bilingual in Spanish (Native) Work Experience: Centene Through Pyramid Consulting, Miami, FL Jan 2023 – ...
- Feb 02
Miami, FL
... Other skills Microsoft office Word, Excel, Amazon Connect, Contact Centre VMware, ZENDESK, Avaya, zoom, Microsoft Team, Five9, Salesforce, Slack, Workspace, Amazon Connect, TWILIO, Adobe Connect. LENGUAGE • English(Fluent) French(Fluent) Spanish ...
- 2023 Dec 18
Miami Gardens, FL
... special shipments to corporate account holders of employees of 100 or more * Answered 60-100 calls on a auto dialer (Avaya dialer System) regarding payment of bills, payment arrangements and plan options Employment History: Arise 2019- Present ...
- 2023 Nov 01
Miami, FL
... organized GCMS •Installed Avaya telephone system with voice gateway to improve company communications The Revere Group- Orlando, Florida 2006- 2007 Senior Consultant •Performed for onsite and remote network administration of all windows networks ...
- 2023 Oct 18
Miami, FL
... Working on Amazon workspace, refer and Avaya clouds. Screening to initial and reassessment for the clients. Resolve the client’s issues and complains. Coordinating schedules, and processing paperwork. Attention to detail review a client’s medical ...
- 2023 Sep 17
Miami, FL
... ●GIS Software (Mapping and Geographic Information Systems) ●SAP Concur (Expenses Management Software) ●Certificates: Various Telecommunication Management software’s such as Avaya, Rolm PBX ●Basic Life Support (American Heart Association) EXP: 1/2022
- 2023 Jul 17
Homestead, FL
... SUPPORT Full service IT support includes but is not limited to: desktop (hardware & software), networking, audio/video conferencing equipment, Avaya PBX, 3rd party applications, wiring cross connects and patch panels, documenting technology issues. ...
- 2023 Jul 13
Miami, FL
... May 2003 – August 2004 National Assets Recovery Services, Jamaica Senior Command Center Specialist– Sprint Project • Training new Command Center Agents in AVAYA Call Management System (CMS) software, creating spreadsheets using Microsoft excel and ...
- 2023 May 09