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Resumes 51 - 60 of 106 |
Miami, FL
... In addition, the Dashboard application collects the raw data required to calculate all these performance metrics from four disparate data sources: Avaya CMS, Teradata, Aspect Workforce Management System (eWFM) and Witness Quality Monitoring (eQM). ...
- 2016 Jun 22
Coral Gables, FL
... incoming telephone activity, hardware and software issues) and presented to Executives Aug 2007 - Jan 2014 Telecommunication / System Engineer Inktel Direct Manage day to day activities and administration of the company’s Avaya/Apex call platforms. ...
- 2016 Jun 09
Homestead, FL
... Chase Banks in the south Florida area Full service IT support includes but is not limited to: desktop (hardware & software), server (Unix & Windows), networking, audio/video conferencing equipment, Avaya PBX (phone installation and configuration), ...
- 2016 Mar 29
Miami, FL
... applications and systems Worked closely with the Middle Tier, Database and ETL teams Management of systems that included: Avaya PBX systems, - 8700’s, 8500, Media Gateways, vectors and routing, ACD, Call Centers, Multiple queues and skills for ...
- 2015 Dec 04
Miami, FL
... Remediation of credit card security issues (PCI Compliance) for a computer reservation system, and Installation of an Avaya telephone system servicing over 500 call center users.Consumer Health Technologies (03/2010 to 08/2010) Configuration and ...
- 2015 Aug 11
Miami, FL
... EDUCATION Associate in Arts (A.A), Miami Dade Community College, Miami, FL Certified Banker - SunTrust University, Miami, FL COMPUTER SKILLS Microsoft (MS) Office: MS Word • MS Excel • MS Outlook • MS PowerPoint ADP • Monet • Centerview (Avaya) • ...
- 2015 Jul 01
Miami, FL
... • Avaya communicator management and configurations; • Symantec configurations; • ServiceNow and Connect-wise ticketing system; • Setup VDI workstations and troubleshooting WYSE and VM clients; • Re-imaged old HP computers with Ghost, installing new ...
- 2015 Jun 01
Miami, FL
... Word, Excel, PowerPoint, Avaya phone system, CSC Package, FIS, Synergy rebate system, My Card Place (MCP1) and MCP2 systems, Quickbooks. LANGUAGE • Spanish – Read/Write Native • English – Read/Write Native-Like IMMGRATION STATUS • US Permanent ...
- 2015 Apr 12
Miami, FL
... Five 9, Davox, Ytel,CCpro Cisco systems, Avaya, Zoiper, and Exlite Softphone Cellular: 561-***-**** Home: 954-***-****
- 2015 Feb 17
Miami, FL
... Configuration of Avaya IP Phone and Avaya One-X Communicator, inbound/outbound connectivity. Utilizing Microsoft Lync, Outlook 2007/2010, and SharePoint Online in send/receive correspondences. Troubleshooting of Hyper-V VLAN host issues for issue ...
- 2014 Nov 18