Michelle D. Green

***** ** **** ***,

Miami Gardens FI 33055

786-***-****

ad0siy@r.postjobfree.com

Summary:

Enthusiastic, diligent, detail-oriented medical office professional; knowledgeable of all office functions with a

solid educational background in the healthcare field. Excels at multi-tasking in a fast past environment,

completing projects in the time constraints and adhering to company polices. Superior telephone, customer

service, font office, computer and interpersonal communicating skills.

Skills: Computer Administrative Medical

e Microsoft Office Suite e Typing Speed 60 WPM e Medical Terminology

e Compudata / Claim Gear e Data Entry 8,000 Alpha Numeric Key Strokes e Medical Coding

e Mysis / Tiger e Supervisory and Training Skills e Medical Billing

e Medisoft ¢ Machine Transcription (Medical) e Medical Office Procedures

e Medicare Personal Records e Customer Service / Front Office Management e Medical Transcription

e Multiple Operating Systems e Accounting Clerk e Health Insurance Processii

Accomplishments:

« Processed and entered medical bills for six physicians at psychiatrist office

« Entered, processed and proofread medical bills sent to insurance companies electronically on

Misys/Tigar and Compudata software

* — Sorted in coming mail, scheduled future patient and doctor appointments

« Ran weekly reports for unpaid EOB’s and researched reason codes for resubmission of claims for

payment

* Confer with customers by telephone, provided information about products and services and took

orders for diabetic supplies and medicine

« Pre registration, insurance verification and file maintenance for patients manually and electronically

« Displayed professionalism and product knowledge, which contributed to an increase in inquiry to

order phone products

* Expedited special shipments to corporate account holders of employees of 100 or more

* Answered 60-100 calls on a auto dialer (Avaya dialer System) regarding payment of bills, payment

arrangements and plan options

Employment History:

Arise 2019- Present Miami, FL

¢ Customer service representative for TurboTax, Quickbooks, Agero, Home Depot, and Coach

Uber 2017 - 2020 Miami, FL/Cleveland, OH

e _ Ride sharing driver/delivery

USAContact Point 2013 - 2014. Miami, FL

e Customer Service Representative

Education:

Sullivan and Cogliano Training Centers, Inc. Miami, FL

« MS Office Professional Certification

* Medical Coding and Billing Certification

Contact this candidate