ALFRED MICHAEL DIGGS

*** *.* **** *** Fort Lauderdale, FL 33311•954-***-****•ad0g0q@r.postjobfree.com

CAREER PROFILE:

Network Administrator • Technology Instructor • Project Manager

Highly motivated and accomplished Information Technology (IT) professional with over 10 years of experience in the computer and information field. Possess multiple certifications, advanced strategizing capabilities, and excellent communication skills. Able to effectively organize and lead teams to project completion, maximize company productivity, establish professional client rapport, and cultivate positive learning environments. Seek challenging position in Network Administration, IT Instruction, Technical Support, Database or Project Management utilizing my numerous credentials and advanced education.

Highlights of Qualifications:

Systems Design & Implementation

Networking Security

Hardware & Software Proficiency

Project Management

Leadership & Teambuilding

Network Optimization

Problem Solving Skills

Patience & Empathy

Communication Skills

Technical Support

Penetration Testing

Troubleshooting

Systems Integration

Multi-Platform Networking

Business Process Consulting

TECHNICAL EXPERTISE:

OPERATING SYSTEMS: Red Hat, Backtrack Linux, Novell Netware, MS DOS, MS Windows 3.11 - Windows 10, Windows Servers 2000 – 2012r2 Apple Macintosh, IPhone and Android Operating Systems

HARDWARE: Dell PowerEdge/Vault, Compaq, HP, Acer, IBM, Raid, CSU/DSU, Cisco Router, Switch, PIX, ASA, WatchGuard Firewall, Uberthooth One, RFID

SOFTWARE: Microsoft Office,Sharepoint, Project, SQL, MySQL, Exchange VPN, SSH, Nessus, Metasploit, NMap, Aircrack-ng, Remote Admin, VMware, Cloud Technology, Rar/Zip, Micr, Apache, Crystal Reports, Veritas Backup Exec, ARCserve, Wireless Protocol analyzers / Pentest apps, GFI Languard, Ciscoworks, SnifferPro, Wireshark, Primavera Expedition, CRM, ACT, Goldmine

PROFESSIONALCERTIFICATIONS:

•Microsoft Certified Professional (MCP)

•Microsoft Certified Professional +Internet (MCP+I)

•Microsoft Certified Systems Engineer (MCSE)

•Cisco Certified Network Associate (CCNA) **

•Cisco Certified Network Associate Security (CCNA+ Security)

•Comptia A+ Certification

•Comptia Network + Certification

•Comptia Security + Certification

•Certified Guest*Plus Installer/Trainer

•Licensed Real Estate Agent

PROFESSIONAL EXPERIENCE:

Diggstown Books Lauderhill, Florida 2021 - Current

Owner Operator

Source, list and sell book using the Amazon Platform

Maintain database with book and other materials

Manage packaging and shipping of all products

Perform customer service and relationship management

Various IT Schools- Fort Lauderdale, Florida 2013 - 2018

Information Technology Instructor

•Conducted technical training for Microsoft and CompTIA IT training courses as well as held CCNA boot camps.

•Designed customized courseware base on current certification requirements

•Conducted hands-on lab periods and created real-world projects geared towards professional IT development

•Held weekend certification cram sessions.

•Provided mentoring, motivation and career advice to students

ATI Career Training Center - Fort Lauderdale, Florida 2009 - 2012

Lead Information Technology Instructor

•Instructed high touch college-level courses in the IT field covering CompTIA A+, Network+ and Security+, Certified Ethical Hacker (CEH), Cisco CCNA, as well as a wide range of Microsoft MCITP Courses.

•Prepared comprehensive lesson plans and curricula in accordance with educational requirements

•Conducted hands-on lab periods and created real-world projects geared towards professional IT development

•Maintained accurate and updated records of student attendance, grades, and academic advising

•Offered additional tutoring sessions or guidance as needed; offered encouragement and support

•Monitored and evaluated student performance; generated timely academic reports

•Communicated directly and effectively with students, faculty, and staff; positive attitude daily

•Was able to increase the level of student industry certifications by 90%

Firmenich- Lakeland, Florida 2007- 2008

Network Administrator – Contractor / Consultant

•Successfully maintained all computer hardware and software systems in company network

•Setup and troubleshooting of AV equipment for conferences w/remote support for distant offices

•Sterling NDN Connect Direct Admin windows

•Configured and deployed Cisco routers and switches; designed server infrastructure

•Performed network migration from Windows 2000 to Server 2003; organized GCMS

•Installed Avaya telephone system with voice gateway to improve company communications

The Revere Group- Orlando, Florida 2006- 2007

Senior Consultant

•Performed for onsite and remote network administration of all windows networks

•Developed cost-effective client solutions; designed network topographies based on need

•Implemented and managed Exchange 2003, Cisco router, switch, and PIX firewall

•Designed Windows 2003 Active Directory structure

•Systematic network monitoring of LAN/WAN traffic; created static WAN/VPN links

Boca Developers -Deerfield Beach, Florida 2004 - 2006

Windows / Systems Administrator

•Domain migration from Windows 2000 to Windows 2003

•Responsible for network monitoring of LAN/WAN traffic between 5 remote facilities

•Installed and maintained Primavera Expedition P3; configured new high speed data circuits

•Charged with developing the Miami Hurricane Disaster Recovery Planning (DRP) Manager

•Implemented Microsoft SharePoint; efficiently conducted FTP / web site management

Supra Telecom - Miami, Florida 2003- 2004

Network Administrator

•Network Administration of a 1000+ user network with 200+ servers

•Created user accounts and granted or restricted access;

•Cisco network design and management

•Performed complete network migration from NT 4 to a Windows 2000 mixed environment

•Created static and dynamic secure VPN tunnels over the internet; predictive dialer administration

Datatec - Fort Lauderdale 2002- 2003

Implementation Coordinator - Consultant

•Executed network conversion for First Union / Wachovia project; restructured entire system

•Converted LAN from Bay Networks to all Cisco equipment, installed Cisco routers /switches

•Tested and verified new T1 Circuit; extended the demark to the new equipment as needed

•Performed test/turn-up of new data circuit; tested PC terminals for proper banking functions

Technion Communications - Miramar, Florida 1999 - 2002

Implementation Coordinator - Consultant

•Manged multi-branch network administration for 2000+ user network with 150+ T1 lines

•Monitored network connectivity between 12 local and international locations

•Oversaw intricate call center network with 100+ servers NT4.0/2000, Novell 3.11

•Launched Windows 2000 active directory and Terminal Services with remote monitoring

•Created custom MSI/MST files for software distribution via group policies

•Installed Mail administrator using Exchange Server 2000 and Netscape Message Server 3.62

•Worked with various data connections OC12, T1’s, HDSL, ADSL, IFITL (fiber optic DSL), as well as trouble reporting

•Managed SQL database, Ad-Hoc users query support, and ODBC troubleshooting

EDUCATION:

New Horizons Computer Learning Centers - Sunrise, Florida

Completed Coursework for Professional IT Certifications

Boyd H. Anderson High School - Lauderdale Lakes, Florida

High School Diploma

Marion Military Institute - Marion, Alabama

Coursework for Biology, Military Science

REFERENCES AVAILABLE UPON REQUEST

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