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Resumes 41 - 50 of 215 |
Miami, FL
... Customized the Avaya Customer Relationship Management system to meet Metlife’s business requirements. The system enables the Human Resource call center representatives to manage customer interactions, and fulfill customer requests. Managed the ...
- 2021 Feb 21
Miami, FL
... Avaya phone system support. CIBER, Inc. Trilingual Help Desk Analyst 11/24/2008-05/04/2009 . German/Spanish/English IT end users Call Center environment support with required excellent telephone /e-mails listening analytical and communication skills ...
- 2021 Feb 18
Miami, FL, 33184
... VoIP Telephone CISCO Call Manager, Unity and AVAYA. Desktop Engineering creating and deploying images in Windows, MAC, LINUX platforms using LANDESK, SCCM, KACE, PDQ, Drive Image Pro, Ghost, Time Machine, Altiris, Image X, RIS deploying cloned ...
- 2021 Feb 08
Miami, FL
... 09/2011–12/2011 Indra (Bogotá-Colombia) – Senior IT Consultant & Project Manager Defined Helpdesk and call center proposal to support and operation over the HP-OpenView platform to support ITIL operation and integration with Avaya PBX (OSS app). A ...
- 2021 Feb 03
Miami, FL
... VoIP/SIP: Cloud Storage: Cisco, Metaswitch, Avaya, Polycom. Nutanix (LEAP, FRAME XI, Cloud) Security: STIG PROFESSIONAL EXPERIENCE Voice Engineer (11-2020 to present ) Workspend(Questsys) Technical Scope Managing Cisco voice platform, Call manager ...
- 2021 Jan 17
Pompano Beach, FL
... Network Operations Center Specialist July 2010 – August 2018 Convergys ●Tier 1 monitoring and troubleshooting support for LAN/WAN, Cisco/ Avaya circuits and TCPIP configurations. ●Provided remote testing and technical support services for ...
- 2021 Jan 09
Miami, FL
... Management of AVAYA telephone system. Management of Isonas Security and badges system. OTHERS • Strive well under pressure, team player. • Excellent Customer service Skills. • Excellent rapport with Customers. • Good analytical, planning and ...
- 2021 Jan 02
Hollywood, FL
... Expert on dealing with Access Control Systems (hardware, software and wiring), and a variety of programs such TOPS (financial), ZK Access and Millennium (security), Dwelling live (package delivery), AVAYA (telephone systems and extensions), among ...
- 2020 Dec 14
Miami, FL
... CORE COMPENTENCES Administrative Duties Customer Service and Satisfaction Team Leader Conflict Resolution Microsoft Office Avaya Phone System Staff Manager of a team of 5 or more Detail Oriented Multi – tasker Fast Learner PROFESSIONAL EXPERIENCE ...
- 2020 Dec 14
Hollywood, FL
... to Athenahealth) Implemented and supported fax server (ZetaFax) including integration with GE Centricity and document management system Migrated entire company phone system to Avaya VoIP saving the company over $400,000/year in communications.
- 2020 Nov 16