Enzo Gallo

**** ********** ** *** ** 786-***-****

HOLLYWOOD, FL 33023 adioqi@r.postjobfree.com

OBJECTIVE

Seeking a position in my field of study that will allow me to utilize my skills, knowledge, and experience within a growth-oriented organization.

EDUCATION

DeVry University School of Management:

Master of Information Technology Systems Management / Network (Graduated 03-2019)

Master of Business Administration / Business Intelligence and Analytics (Exp. Graduation 12-2020)

ITT Technical Institute:

Bachelor of Science Degree – Electrical Engineering Communication Technology (Graduated 06-2014)

Associate of Science Degree - Computer and Electronic Engineering Technology (Graduated 09-2012)

Florida CAM License # 53120 (Community Association Manager) Expires Sept. 2022

SUMMARY OF QUALIFICATIONS

Technical Skills

Proficient with MS Word, Excel, PowerPoint, Access, Vizio, MS project and Fasttrack Pro management software.

Expert with information systems, reading topology designs and wiring blueprints (including coaxial, cat 5/6, fiber optic and electrical), AutoCAD designs, and offer network infrastructure solutions.

Experienced with 2008 R2 and 2012 windows Server Utilities and Management.

Ability to troubleshoot IT related problems including LAN/WAN/WLAN as well as network sharing folder units.

Quick Performer on installations and troubleshooting of computer hardware and software including computer upgrades and configuration of operating systems such as Windows, Apple, Linux, MS Office, and some Visual Basic.

Experienced with Data Recovery including cloud based and local backups solutions.

Ability to configure and setup of IP cameras/ VoIP and establishing legal IPS/IDS packet controls and protocols.

Expert on dealing with Access Control Systems (hardware, software and wiring), and a variety of programs such TOPS (financial), ZK Access and Millennium (security), Dwelling live (package delivery), AVAYA (telephone systems and extensions), among others.

Extensive experience troubleshooting, repairing, and maintaining electronics/electrical components.

Hands on experience with modern electronic communications and modulating techniques.

Ability to troubleshoot AC, DC, and Digital circuitry with their corresponding electronic devices.

Proficient with usage of Digital and Analog Multi-meters, oscilloscopes, power supplies and function generators.

Knowledgeable on ladder logic, assembly language, and performing PLC and Microprocessor programming.

Able to work and troubleshoot motherboard logic security panels and its software.

Business and Personal Skills

Strong Business Management skills including and experienced with directing personnel, inputting solutions, generating accurate business reports, payroll, and determine procedures based under the State’s Law.

Outstanding organizational, time management and customer service skills.

Bilingual: English and Spanish.

Excellent Technical background with wiring and information systems, as well as a quick IT solver.

Highly motivated individual able to work with little supervision and as a leader or part of a team.

Quick learner, reliable and responsible and able to work in a fast pace environment.

Ability to handle pressure, multitask, meet goals, meet deadlines, and conduct meetings for a big crowd of residents or the Board of Directors.

EMPLOYMENT

Olympus Condominium Hallandale, FL 2014-2020

Chief Technology Officer and Communications Engineer / IT Manager

Managed the coordination of all Information Technology, Electronic, Electrical & Computer acquisition and in charge of supervising 15 technicians and help desk along with any new vendors contracted for individual projects.

Served as a Project Manager for all the Information Technology, Electronic, Electrical, Wiring and Computer initiatives promulgated by the Board of Directors for the Association. Prepared Gantt Charts and estimated completion time of the contractors or in-house projects presented to the BOD as well as assisted with the Association Budget and Procedures.

In charge of managing and making required changes to the router/firewall (Zyxel, Ubiquiti, Sonicwall), including the setup of network security protocols such as TCP, UDP, ESP, and IP within web-based interface.

Responsible for procuring, installing, and maintaining all computer hardware and software and all other products and supplies necessary to keep computer systems operable and to fulfill managements requests for computer supports. Act as liaison between hardware and software suppliers and the Association’s management for information updates and problem resolution.

Created, maintained, and enforced written policies and procedures regarding all computer operations in the Association’s MIS Department and throughout the Association.

Compiled and reviewed records to determine department productivity, quality of output and cost of service. Develop methods to continually improve results.

Evaluated new equipment, software, and processes continuously, recommended changes as appropriate, and supervised their installation.

Performed all functions of personnel management of all the employee’s departments.

Wrote department annual budgets and administer funds according to budget approval.

Maintained security of all data proprietary to the Association and provided the complete backup of all computer systems in case of system failure or disaster.

Expanded the Public Wi-Fi to the common areas of the Association and Upgrades to Association’s Website.

Developed new e-Association and e-Condominium applications on mobile platforms (e.g. IPhone, IPad)

Managed the Olympus’s Associations’ Reserve Study and provided cost analysis and completion data update to the Study.

Administered network user accounts/Active Directory/security permissions/network access and shared drives.

Worked with server and infrastructure upgrades.

In charge if the remote access security such as VPN, IPSEC client & tunnel, and SSL client.

Supported all voice/telephony daily functionality including moves, adds, changes, problem resolution, configuration, and documentation.

Monitored/Restored/Recovered network backups including offsite DR systems.

Expanded the Association’s CCTV system in common areas of the Association.

Provided the network, Internet and IT services to Business Units of the Association.

Enhanced the Association’s finance system to improve Financial and Business intelligence.

Expanded the Association’s fiber optic network connections and coaxial wiring.

Responsible for keeping records of money collection though ATM machines located in Lobbies.

Managed and Maintained the internal ZK Access Control System (RFID cards) installed in the Condominium.

Maintained Users/Passwords through the servers and in charge of creating shared drives for specific users.

In charge of the Technology Office at the Olympus Condominium which we processed every resident and input their info into our current security access control system (ZK access). Approx. 4.050 residents.

Assigned and Managed each Condominium resident (according to sales and leasing records) and employee with their own RFID card with their picture and apt. Number.

In charge of the telephone system, wiring and extensions (AVAYA).

Assisted employees with IT solutions and provide Managerial assistance on different aspects to residents according to legal bylaws and condo docs.

Responsible of all security cameras and DVR’s and NVR’s throughout the Condominium.

Managed the network space with NAS Drives and backup methods through local and cloud-based systems (IaaS, PaaS, SaaS).

Olympus Condominium Hallandale, FL 2009-2014

Engineering Department

Responsible for troubleshooting, repairing and maintaining equipment of all the buildings; including wiring, electronics/electrical components, plumbing, air conditioning, and installation of security cameras on premises.

Reported to the Building Engineer the mechanical readings, and inspections of each building such as the domestic water pressure, electrical readings, fire pressure pumps, gas reading, generators, compressors, and condenser water pumps.

In charge of maintaining the stock room, tools, and parts organized and easy to find.

Kept inventory under the in-house shop and place orders for necessary materials, tools, and equipment through a computer system.

Carriage House Condominium Miami Beach, FL 2008-2009

Pool Manager

Responsible for organizing and offer customer service to residents with any pool needs.

Managed pool personnel, discussed issues with the General manager and Board of Directors, organized and scheduled contractors for pool emergencies, and maintained pool chemicals recorded in a database system.

AutoZone Miami, FL 2007-2008

Sales Representative

Responsible for sales, contacting local mechanics and take their orders through a computer system.

Park One Miami, FL 2004-2009

Valet Parking Attendant in several Condominiums including Williams Islands, Trump Palace, and Hampton South

Responsible for managing calls, parking cars, and entering records into a computer tracking system.

References Available Upon Request

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