Executive Assistant Manager

Maria Del Rosario Lopez

***** *.*. **** ****** cell: 786-***-****

Miami, Florida 33193 e-mail: ********@*********.*** *********@*****.***

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EXECUTIVE CAREER PROFILE

• High caliber professional with 20 plus years industry experience including cargo airline, international freight forwarding, domestic transportation, warehousing & distribution and complex supply chain solutions involving different business units.

• Demonstrated ability to work in complex matrix environments with proven track records in revenue generation and strategic goals achievements.

• International experience includes extensive knowledge of Latin America, Asia and Europe trade lane.

• Dynamic, detail-oriented bilingual professional able to multi-task and communicate effectively at all levels. Has a thorough understanding of the importance of human capital. A problem solver, not afraid of rolling the sleeves up when the job calls for it. Experienced managing personnel, possess the ability to learn and adapt fast in any environment.

WORK EXPERIENCE

2011 – Sept 2020 Hamburg Sud

Sr. VP Executive Administrative Assistant (Commercial and Administrative/Operational) for RCW

(Region Caribbean and West Coast South America) / Office Manager

• Relieves the Sr. Vice Presidents of routine details, exercises initiative, independent judgment and decision making in their absence providing administrative support.

• Act as a liaison between the external or internal executives, managers and consultants in coordinating meetings, conference calls and other events.

• Prepare and Coordinate Regional and local, Commercial and Budget meetings.

• Assist the Senior Management within the region, clients, partners and executives in presentations and summarizing reports and documents. Make effective decisions in their absences.

• Manage and prioritize the multiple tasks that have been assigned.

• Answer the phone calls to the concerned clients, internal offices, agents and vendors.

• Coordinate and schedule travel plans/arrangements for the executive management o Coordinates all arrangements for meetings including location, meals (as required), agendas, etc. o Schedules and coordinates travel plans for staff assisting in obtaining all necessary documentation as required

o Arranges travel for regional employees as needed o Manage company expense payment thru the corporate credit card

• Full support of calendar management with the plan for scheduling and meeting coordination for Senior executives and Regional Managers.

• Creating and developing visual presentations for the Vice Presidents.

• Acts as a liaison with the departments, outside agencies, and other regions including high level staff such as Regional Managers, Board Members and Senior Vice Presidents. Keeps Senior Vice Presidents abreast of circumstances and issues that directly influence work of the Company. Handles confidential and non-routine information

• Follows up with staff (Area & Regional) to assure timeframes are met for required reports and correspondence.

• Purchase administrator. Coordinate office supplies purchase and distribution, purchase of corporate subscriptions and negotiate local contracts with office vendors. Maintain office supplies inventory by checking stock to determine inventory level anticipating needed supplies. Order/ purchase and distribution of company marketing material

• Maintain, update and record executive personnel vacations, timesheets, holiday, company anniversary and others. Approval of timesheet and accrual records thru internal system.

• Act as a representative of the executives in meetings, seminars and conferences.

• Assist in the marketing Document Manager services and client development activities, including but not limited to the following: Coordinating the preparation and periodic updating brochure and website, Intra and Internet web pages as the Chief Editor for the Region. Develop, implement and maintain updates of global Intranet for the Region and Global Internet pages.

Maria Del Rosario Lopez

15118 S.W. 62nd Street cell: 786-***-****

Miami, Florida 33193 e-mail: ********@*********.*** *********@*****.***

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• Office Manager functions. Coordination, purchasing, contracts, services, vendors. Office Manager related work and administration for the Miami office

• Produce and maintain records of Directors expense reports – creation and submissions 1993 - 2010 Panalpina Inc.

Tender Management-Tender Management Associate Pricing & Proposal; Global Key Account Management Administrator; Traffic Controller for Latin America; Executive Assistant to the CEO of the Americas, Trade Lane Management Administrator; Customer service for special accounts, Capacity Control Team, Local Branch Administrator. Position:

• Develop and maintain a knowledge database of current transportation, logistics/distribution services as a benchmarking tool for bids.

• Served as consultant for operational, customer service, legal, security, import and export compliance and IT issues.

• Assist a respond to internal and external service and pricing questionnaires for customers.

• Consult/negotiate, revise/renew/update, distribute all air/ocean service contracts.

• Evaluate, complete, and document results for all Rate Requests, Bids, Proposals, and Tenders (RFI/RFP's) from overseas to/from U.S.

• Create/Compile PowerPoint presentations for sales and product support.

• Update and maintain RFP Sant Suite corporate information internal database system, creating new content for Global specific capabilities and services, as well as assisting to maintain global corporate information with teams overseas.

Responsibilities Prior Positions:

• Focus on developing the network capabilities for special accounts in North America and Latin America.

• Running statistical reports and maintaining up-date the data for customers and GKAMs.

• Support local project team/Operation in their relationship with the clients.

• Ensuring the supply chain to the manufacturing plants/follow up overall transport of the cargo.

• Ensure daily businesses with operations for services from origin to final destinations/door.

• Price, actualize rates sheets, contracts and other customer information.

• Regularly review of processes and if necessary improvements and cost savings.

• Especial quotations, ad-hoc rates, charters, hand-carry, and/or special flash services.

• Develop of new routings and projects to improve the performance and profitability of the account.

• Collect, analyze and measure data. Improvement of data quality as long-term perspective.

• Supervise billing and payment process.

• Providing administrative support to staff including typing, filing, and performing other general support functions

• Assisting sales executives with maintaining customer accounts, administrative duties, processing orders and customer service.

• Providing direct support to the CEO and Trade lane Executives.

• Managing the calendar, scheduling appointments, meetings and calls.

• Coordinating from beginning to end: travel, conference calls and events.

• Creating correspondence.

• Performing personal assistant duties.

• Special projects.

EDUCATION

Miami Dade Community College

• Earned over 40 credits towards an Associate in Arts degree. Charron Williams College

• Degree Earned: Executive Secretary.

Maria Del Rosario Lopez

15118 S.W. 62nd Street cell: 786-***-****

Miami, Florida 33193 e-mail: ********@*********.*** *********@*****.***

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QUALIFICATIONS

• Computer literate.

• Business administration competence in MS Office with knowledge of Microsoft Excel, PowerPoint and Word, Visio, Outlook. Office 2010. Management of AVAYA telephone system. Management of Isonas Security and badges system.

OTHERS

• Strive well under pressure, team player.

• Excellent Customer service Skills.

• Excellent rapport with Customers.

• Good analytical, planning and organization skills and numeric skills.

• Strong interpersonal, written, and spoken communication skill.

• Organizational skills (prioritize, plan, assign, and control).

• Multi-tasking.

LANGUAGES

• Fluent in Spanish and English.

RECOMMENDATIONS

Link - http://www.linkedin.com/myprofile?trk=hb_tab_pro REFERENCES AVAILABLE UPON REQUEST

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