San Bernardino, CA
... Reviewed call recordings to develop personal action plans aimed at improving quality assurance scores. Maintained working knowledge of interdepartmental workflows to ensure accurate call routing and task completion. Complied with all IEHP ...
- Jul 30
Palmdale, CA
... OUTSTANDING PROFESSIONAL ACCOMPLISHMENTS • Recipient of 2 Star of Excellence Awards (team): o Extraordinary performance and commitment to quality processes and services related to Revenue Cycle Management. Results included an increase in gross ...
- Jul 30
Gallup, NM
... Follow policies, procedures, and guidelines to ensure consistent quality. Maintain patient privacy and confidentiality. Proficiencies: MS Word; Typing Speed: 40 WPM Skills: Written and verbal communication (letters, emails, presentations, face-to ...
- Jul 30
Lubbock, TX
... -Gather feedback from customers to improve service quality and report trends or recurring issues to management. -Accurately document customer interactions and maintain records of inquiries and resolutions. -Work closely with other departments, such ...
- Jul 30
Dupont Manor, DE, 19901
... communication · Managed requirements & defects through quality center · Supported in QA testing and implementation of ... (RMM) with overall account balances Assisted Audit and Assurance team to perform perpetual inventory re-evaluation and ...
- Jul 30
Fort Worth, TX
... quality software in Agile environments, with expertise across all phases of the Software Development Life Cycle (SDLC). Skilled in designing test strategies, executing complex test plans, and ensuring application quality through robust quality assurance ...
- Jul 30
Chicago, IL
... area leadership in a global organization of 700+ engineers, managing engineering managers, and leading large teams across capability matrices to deliver high-quality engineering products and solutions across high-profile client engagements (e.g. ...
- Jul 30
Queens, NY
... balancing interests of plan, sponsor, and member - Performed effective service recovery when plan erred/inconvenienced member - Met or exceeded individual productivity and quality standards Infospace Bellevue, WA Customer Service Specialist Feb. ...
- Jul 30
Sky Valley, CA, 92241
... Carl’s Jr 10/2022 - 05/2023 Shift Leader Cathedral City, CA • Supervised and supported team members during daily operations to ensure efficiency, quality service, and adherence to company standards. • Trained and mentored new employees on safety ...
- Jul 29
East Orange, NJ
... Analyzed customer feedback to identify trends and improve service quality. Maintained knowledge of postal regulations to assist customers accurately. Facilitated regular team meetings to discuss challenges and share solutions. Provided exceptional ...
- Jul 29