| Resume alert | Resumes 61 - 70 of 1467 |
Information Technology Project Management
Brandon, FL, 33511
... End-user Hardware/Software Troubleshooting, Mobile Device, Network, and Server Support LAN / WAN / User Support Helpdesk Call Center Lead Coordinator Numara Trackit Reporting / Server Administration Citrix / Terminal Services / Wyse Terminal Support ... - Apr 09
... End-user Hardware/Software Troubleshooting, Mobile Device, Network, and Server Support LAN / WAN / User Support Helpdesk Call Center Lead Coordinator Numara Trackit Reporting / Server Administration Citrix / Terminal Services / Wyse Terminal Support ... - Apr 09
Data Scientist Machine Learning
Wesley Chapel, FL
... Generated and consolidated metrics for web and click-to-chat for dashboard and Call Center performance review. Created and executed a framework to improve system data quality, execuƟng rouƟne cleanup and improvement processes. The framework was ... - Apr 08
... Generated and consolidated metrics for web and click-to-chat for dashboard and Call Center performance review. Created and executed a framework to improve system data quality, execuƟng rouƟne cleanup and improvement processes. The framework was ... - Apr 08
Risk Analyst Management
Tampa, FL, 33637
... cards and processed client non-fraud and fraud atm/debit card and atm deposit claims ️Took inbound phone calls in a call center environment while diligently working to ensure the prevention of atm/debit and atm deposit, and ACH fraud ️Researched ... - Apr 03
... cards and processed client non-fraud and fraud atm/debit card and atm deposit claims ️Took inbound phone calls in a call center environment while diligently working to ensure the prevention of atm/debit and atm deposit, and ACH fraud ️Researched ... - Apr 03
Automation Support Manager
Tampa, FL
... Operational monitoring and alerting systems using Microsoft Systems Center Operations Manager (SCOM 2012 R2), SolarWinds ... UNIX, SMS, NetIQ, HpOpenview, What’s Up Gold?, Cisco Unified Call Manager (CUCM), Cisco switches and routers, Spectrum and ... - Apr 03
... Operational monitoring and alerting systems using Microsoft Systems Center Operations Manager (SCOM 2012 R2), SolarWinds ... UNIX, SMS, NetIQ, HpOpenview, What’s Up Gold?, Cisco Unified Call Manager (CUCM), Cisco switches and routers, Spectrum and ... - Apr 03
Customer Service Representative
Tampa, FL
... Assisted along side representatives, ensuring they delivered high quality customer care on a daily basis • Maintained and organized databases of customer Education High school or equivalent Skills • Customer Service • Call Center • Customer Care • ... - Apr 02
... Assisted along side representatives, ensuring they delivered high quality customer care on a daily basis • Maintained and organized databases of customer Education High school or equivalent Skills • Customer Service • Call Center • Customer Care • ... - Apr 02
Administrative Assistant Executive
Wesley Chapel, FL
... Office Manager PACE Division ACS Homes Services - Tampa, FL April 2017 to December 2017 Managed the PACE Division for HVAC and Home Improvement Services reporting directly to the CEA, overseeing day to day operations in the Call Center and ... - Mar 26
... Office Manager PACE Division ACS Homes Services - Tampa, FL April 2017 to December 2017 Managed the PACE Division for HVAC and Home Improvement Services reporting directly to the CEA, overseeing day to day operations in the Call Center and ... - Mar 26
Human Resources Resource
Temple Terrace, FL, 33617
... of claim within SLA Lowe's Corporation March 2019 - November 2020 Human Resources Specialist ● Handled high volume calls in a call center environment ● Interpreted company policy and procedures ● Assisted with basic transactions ● Processed Benefit ... - Mar 26
... of claim within SLA Lowe's Corporation March 2019 - November 2020 Human Resources Specialist ● Handled high volume calls in a call center environment ● Interpreted company policy and procedures ● Assisted with basic transactions ● Processed Benefit ... - Mar 26
Desktop and Telecommunications
Tampa, FL, 33603
... Developed and executed ICM scripts for the contact center, enhancing call routing efficiency. Created comprehensive reports, report definitions, and dashboards to provide valuable insights into service management using Business Objects. Managed and ... - Mar 24
... Developed and executed ICM scripts for the contact center, enhancing call routing efficiency. Created comprehensive reports, report definitions, and dashboards to provide valuable insights into service management using Business Objects. Managed and ... - Mar 24
Customer Service Call Center
Seminole, FL
... High School - Mesa, AZ September 1987 to May 1990 Skills Call Center, CSR, Customer Service, Customer Care, Customer Support Assessments Customer Focus & Orientation — Highly Proficient May 2019 Responding to customer situations with sensitivity. ... - Mar 23
... High School - Mesa, AZ September 1987 to May 1990 Skills Call Center, CSR, Customer Service, Customer Care, Customer Support Assessments Customer Focus & Orientation — Highly Proficient May 2019 Responding to customer situations with sensitivity. ... - Mar 23
Call Center Substitute Teacher
Tampa, FL
... Call Center Representative, 12/2020 to 06/2021 Dial America •Authored activation, cancellation and reuse of government issued reliacards. •Responded to customer calls and emails for products and services inquiries. •Launched investigations regarding ... - Mar 21
... Call Center Representative, 12/2020 to 06/2021 Dial America •Authored activation, cancellation and reuse of government issued reliacards. •Responded to customer calls and emails for products and services inquiries. •Launched investigations regarding ... - Mar 21