Information Technology Project Management
Resume:
Clay P. Rosenberg
ad4vy8@r.postjobfree.com
Brandon, FL 33511
April 9, 2024
Submitted for your review and consideration is my resume. I am forwarding it to you in the interest of exploring employment opportunities within your organization.
My education, as well as my 25+ years of Information Technology skills, associate interactions, and project management work experiences, along with my diverse skills in the Information Technology field will strengthen your accomplishments in the industry. Along with my network qualifications and experience, I bring years of technical support skills, specializing in the areas of team management and personal development. People who know me consider me to be dedicated, hard working, and resourceful. I enjoy challenging work and perform well under pressure. My communication skills have proven to be a great asset through my ability to interact tactfully and effectively with people at all professional levels. Productivity excels as I work independently or as a contributing member of a team. I hope that these characteristics of professional attitude and goal-oriented objectives fit with the type of personnel you will be seeking.
Although my resume is as comprehensive as possible, it cannot convey the full level of my abilities. For this reason, I would welcome an opportunity for a personal interview.
In the interim, I wish to thank you for your favorable consideration. If you do not anticipate any suitable opportunities available at the current time, please keep my resume on file for any upcoming opportunities. Thank you for consideration.
Sincerely,
Clay Rosenberg
Clay P. Rosenberg
ad4vy8@r.postjobfree.com
3506 Westfield Drive
Brandon, FL 33511
Promoting Knowledge Through Technology and Project Management in an Organization that Encourages Performance, Productivity and Quality of Service.
EXPERIENCE
Frontier Communication – Tampa, FL Mar 2018 - Present
Information Technology Support Technician 2
PC Equipment Refresh
Windows OS 7-11 / Microsoft Office Support
Active Directory Administration
Azure Administration
MDT/SCCM Imaging
Asset / Inventory Tracking and Recovery
AVISPL – Tampa, FL Aug 2017- Mar 2018
Information Technology Helpdesk Technician 2
Laptop Refresh
Windows 7-10 / Microsoft Office Support
Active Directory Administration
Asset / Inventory Tracking and Recovery
Trinet - Bradenton, FL Mar 2017-Jun 2017
Information Technology Workstation Group (Contract Position)
Laptop Refresh Project
Windows 7 to Windows 10 Upgrade Project
Active Directory Administration
SCCM Imaging and Application Deployment
Hillsborough County Sheriff’s Department - Tampa, FL Sep 2016-Mar 2017
Information Services Division Support Specialist (Contract Position)
User Services Bureau, Phone and In-Person Technical Support
Active Directory Administration
Verizon Mobile Device Administration
I.T. Department Knowledge Base Maintenance
Wellcare/Comprehensive Health Management - Tampa, FL Aug 2011-Sep 2016
Information Technology Senior Support Specialist Tier2
Mobile Device Administrator – Iphone / Blackberry / Aircards
I.T. Department Procedure Creation and Revision
LAN / WAN / User Service Desk Support Call Technician
BMC Magic Service Desk / CA Service Desk / CA APM Inventory
Active Directory User Administration
VMWARE Configuration and Support
Workstation Hardware Repair
Microsoft Office Suite Support
Disaster Recovery Support Team
Clay P. Rosenberg
ad4vy8@r.postjobfree.com
3506 Westfield Drive
Brandon, FL 33511
HPC Healthcare / Lifepath Hospice - Tampa, FL Apr 2002- Jun 2011
Information Technology Senior Support Specialist
End-user Hardware/Software Troubleshooting, Mobile Device, Network, and Server Support
LAN / WAN / User Support Helpdesk Call Center Lead Coordinator
Numara Trackit Reporting / Server Administration
Citrix / Terminal Services / Wyse Terminal Support
VMWARE Configuration and Support
DHCP / TCPIP / Active Directory / Arcserve / Shadow Copy Support
Network Call Center Metrics Statistical Crystal Reporting
Workstation / Laptop / Tablet Hardware Repair Lead
Pharmacy Server Administrator (RX30 / Carepoint Guardian)
Smartphone Administrator – iPhone / Palm / Blackberry
Microsoft Office Suite Support (2010, 2013, 2026, ODT, 365)
I.T. Department Procedure Creation and Revision
Disaster Recovery Team Member
PricewaterhouseCoopers LLP - Miami/Tampa, FL Apr 1996-Jun 2001
Telecom Services Engineer / Project Manager
Project Management WAN/LAN Nationwide Implementation
Network Schematics CAD / MEP Creation and Revision Editing
Implementation Services Lotus Notes 8 Database Administrator
Implementation Team Procurement Request Coordinator
Telecom Services Monthly Metrics Reporting
Cisco and Nortel Router and Switch Installations
NT / SQL Server Implementation Engineer
Implementation Change Control Coordinator
Implementation Manager Cisco Switch Project
Managed Novell and Windows File/Print servers
Litigation Reprographics and Support Services - New Orleans, LA Jan 1990-Mar 1996
Computer Operations Department Lead
Managed Nationwide Legal Support Sites (14 Offices)
Imaging DB System Project Lead
Novell / Windows Network Administrator
Vendor Contract Coordinator
Courtroom Exhibit Creation
Computer Product Resources - Tampa, FL Jan 1992- Jan 1993
Network Consultant
Designed and Installed Local and Wide-Area Networks
Programmed Legal Research Database Repositories
EDUCATION / CERIFICATIONS / AFFILIATIONS
Bachelor of Arts, Loyola University, New Orleans, LA, May 1992
TekSystems Security Protocols and Methodology
TekSystems Privacy & Information Security Training - 160819
Criminal Justice Information System (CJIS) Security Training, Level 4
Clay P. Rosenberg
ad4vy8@r.postjobfree.com
3506 Westfield Drive
Brandon, FL 33511
COMPTIA A+ 220-910 & 902 Certifications (Currently enrolled)
Introduction to Cisco Router Configuration
Advanced Cisco Router Configuration
Cisco OSPF Design and Configuration
Building Cisco Multilayer Switched Networks
Cisco LAN Switch Configuration
Microsoft Windows NT 4.0 Administration
Microsoft SQL Server 7.0 Administration
American Management Association
Sony Advisory Panel
TECHNOLOGY SKILLS
Experience with supporting Windows 7/8/10 Operating Systems
Microsoft Windows Server 2003/2008/2010/2012/2016 Deployment and Administration
Microsoft Office Server Administration Active Directory Enterprise Tools
Microsoft Office including Outlook 2003/2007/2010/2013 Administration
Iphone/Blackberry Smartphone administration
Novell Netware with Groupwise Email Administration
Microsoft Exchange Administration
Lotus Notes (4.5/5.0) Administration and Database Development
Arcserve Backup Administrator
Terminal Services / Winframe Citrix Administration
RDS Remote Desktop Server 2008
Corel Word Perfect Suite
Cad / Visio
Micrografx Designer / Paint Shop Pro / Pagemaker / Quark / PhotoShop
PC/Server Hardware Build & Upgrade
Wyse Terminal Configuration/Deployment/Support
VMWARE Configuration and Support
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