Christina Pennington

Clearwater, FL *****

ad4i3z@r.postjobfree.com

727-***-****

Authorized to work in the US for any employer

Work Experience

Server

Village Inn - Clearwater, FL

March 2018 to May 2019

Serve Guests

Suggestive selling

Assist fellow employees

Maintain clean work area

Server

Applebee's - Okeechobee, FL

March 2011 to November 2017

Serve guests

Suggestive selling

Help train new hires

Maintain clean work area

Banking Center Manager

Compass Bank - Queen Creek, AZ

February 1997 to April 2007

Train and encourage new staff

Meet and exceed quarterly sales goals

Maintain operational losses

Direct daily work flow

Outside sales

Education

High school or equivalent in Basic

Westwood High School - Mesa, AZ

September 1987 to May 1990

Skills

Call Center, CSR, Customer Service, Customer Care, Customer Support Assessments

Customer Focus & Orientation — Highly Proficient

May 2019

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/x0p5mow5bdcfyrxh Sales Skills: Influence & Negotiation — Highly Proficient May 2019

Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.

Full results: https://share.indeedassessments.com/share_assignment/lzi123cgwzbifibj Call Center Customer Service — Familiar

June 2019

Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: https://share.indeedassessments.com/share_assignment/aeqew8nlfkr7dhgh Written Communication — Highly Proficient

June 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: https://share.indeedassessments.com/share_assignment/gcdtroli22yxxvhn Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.