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Pasig, Philippines
... -Migrating the old system (LEGACY) to new system (SIEBEL) Education De La Salle Lipa BS Psychology, Psychology 2003 - 2008 Licenses & Certifications Buplas Voice Assessor Certified - Future Perfect Issued 2016 - Expires 2017 Valiant Alexi Almonte - ...
- May 07
Quezon City, Philippines
... Related tools: ServiceNow SuccessFactors SAP Oracle Siebel – Sales portal where documents are uploaded for order processing, quotes, contracts, data validation, order entry, hand off to different teams etc. Siebel Analytics (Oracle Business ...
- Mar 02
Quezon City, Philippines
... 2010) • SALES AND CUSTOMER CONTACT UNIT BASIC OF TELECOM (PLDT Boni-April 28-29, 2011) • SIEBEL COURSE FOR SALES(CRM)-SME (PLDT Boni_July 01-05,2011) CHARACTER REFERENCES I hereby certify that the above information is correct and of the best of my ...
- 2022 Sep 10
Quezon City, Philippines
... Leading architecture and design of new technologies and integration with Salesforce, Oracle, Siebel, Outreach and other productivity tools. Project Management of assigned tasks for successful implementation of new call groups within RELX. Leading ...
- 2021 Aug 24
Dasmarinas, Cavite, Philippines
... Logged tickets raised during CRM support and assigned to appropriate second-level support for resolution Project/s PLDT Siebel CRM project - web-based order management application for PLDT business centers BI Publisher - web-based application ...
- 2021 May 13
Poblacion IV-C, Cavite, 4103, Philippines
... (reported to the Team Lead) Took Customer Service and Technical Support calls for web hosting concerns Processed storefront emails and fax requests of customers using Siebel Conducted quality assessments and coaching of voice calls performed by some ...
- 2021 May 03
Quezon City, Philippines
... • Major milestones documented in Siebel Notes. • Escalate all major jeopardizes to Client Support Manager. • Validate disconnects and Billing end date. • Ensure service disconnects are completed and records updated (validate with Provisioning). • ...
- 2021 Apr 22
Quezon City, Philippines
... Center, Marikina City, Philippines 4.SHORT COURSES AND TRAININGS ATTENDED Knowledge in using several HR tools: Citrix tool, Siebel tool, Logica People System (LPS), People Soft Application (PSA), Oracle, Human Resources Service Center (HRSC), Human ...
- 2021 Apr 16
Pasig, Philippines
... for the IT Sales team - Maintained CRM SIEBEL database for the Business Partners and account creation for new and opportunity deals - Provided weekly and monthly progress report for the sales team - Conducted rewards verification for won deals. ...
- 2021 Feb 18
Paranaque, NCR, Philippines
... ·Logging and classifying all calls and requests for assistance in the customer relationship management system (Siebel). ·Filter and escalate enquiries relating to other aspects of the Thomson Reuters business and handover to the appropriate ...
- 2021 Jan 24