| Resume alert | Resumes 51 - 60 of 84 |
Customer Service Technician
Virginia Beach, VA
... Mastered coursework in desktop support, IT helpdesk, computer networking, professional skills, and customer service. . Earned Cisco IT Essentials certificate via Year Up, a Cisco Networking Academy - 2015 Jan 23
... Mastered coursework in desktop support, IT helpdesk, computer networking, professional skills, and customer service. . Earned Cisco IT Essentials certificate via Year Up, a Cisco Networking Academy - 2015 Jan 23
Customer Service Quality Assurance
Virginia Beach, VA
... Performed HBOC Batch Cycle and Helpdesk Heat Ticket Support Resolution for Patient Systems Group . Performed Program Analysis, Coding, Modifications/ Enhancements and Unit Testing for In-House Programs . Performed Program Analysis, Modifications, ... - 2014 Oct 03
... Performed HBOC Batch Cycle and Helpdesk Heat Ticket Support Resolution for Patient Systems Group . Performed Program Analysis, Coding, Modifications/ Enhancements and Unit Testing for In-House Programs . Performed Program Analysis, Modifications, ... - 2014 Oct 03
Information Technology Technician
Newport News, VA
... Service helpdesk tickets as needed on a 24/7/365 basis. Assist network administrators with issues as needed. Software supported: Win95/98/NT4.0, MS Office/Outlook/Back Office/Internet Explorer, Lotus Notes, Remotely Possible, Remote Desktop, ... - 2014 Sep 05
... Service helpdesk tickets as needed on a 24/7/365 basis. Assist network administrators with issues as needed. Software supported: Win95/98/NT4.0, MS Office/Outlook/Back Office/Internet Explorer, Lotus Notes, Remotely Possible, Remote Desktop, ... - 2014 Sep 05
Project Manager Management
Chesapeake, VA
... the client • Provided cross-departmental coordination throughout the SDLC (utilized the Agile method) • Coordinated with the helpdesk, developers and DBAs to understand user problems and determine appropriate solution based on the client’s needs and ... - 2014 Jul 31
... the client • Provided cross-departmental coordination throughout the SDLC (utilized the Agile method) • Coordinated with the helpdesk, developers and DBAs to understand user problems and determine appropriate solution based on the client’s needs and ... - 2014 Jul 31
Quality Assurance Network
Virginia Beach, VA
... Chesapeake, VA HelpDesk Support 11/08 – 3/10 • Provides internal technical support to District Managers and Pharmaceutical Sales Rep end users. Daily responsibilities consist of: Opening a ticket for every call and providing thorough documentation ... - 2014 Apr 19
... Chesapeake, VA HelpDesk Support 11/08 – 3/10 • Provides internal technical support to District Managers and Pharmaceutical Sales Rep end users. Daily responsibilities consist of: Opening a ticket for every call and providing thorough documentation ... - 2014 Apr 19
Engineer Manager
Virginia Beach, VA
... LOCKHEED-MARTIN IHOP/TSA Program - Merrifield VA 8/08-6-09 IT Helpdesk and Customer Support Support senior technician on program initiatives and goals. Work with clients to ensure total customer satisfaction and problem resolution. Assist senior ... - 2014 Mar 06
... LOCKHEED-MARTIN IHOP/TSA Program - Merrifield VA 8/08-6-09 IT Helpdesk and Customer Support Support senior technician on program initiatives and goals. Work with clients to ensure total customer satisfaction and problem resolution. Assist senior ... - 2014 Mar 06
Customer Service Technician
Norfolk, VA
... Apple Configurator • Enroll iPads/iPhones into Airwatch • Build and Manage iPrint policies using Novell Zenworks • Answer Helpdesk calls and emails • Create Helpdesk tickets into the Group Linc System • Resolve and Close Helpdesk tickets 09/12-07/13 ... - 2013 Oct 21
... Apple Configurator • Enroll iPads/iPhones into Airwatch • Build and Manage iPrint policies using Novell Zenworks • Answer Helpdesk calls and emails • Create Helpdesk tickets into the Group Linc System • Resolve and Close Helpdesk tickets 09/12-07/13 ... - 2013 Oct 21
Engineer Software
Yorktown, VA, 23693
... ● Provide customer onsite support services including documentation,helpdesk response,and training as needed. Participate in oncall after-hours support for essential services of every customer. 06/2006~08/2007 China Sinosoft Corp – Specially for ... - 2013 Jul 30
... ● Provide customer onsite support services including documentation,helpdesk response,and training as needed. Participate in oncall after-hours support for essential services of every customer. 06/2006~08/2007 China Sinosoft Corp – Specially for ... - 2013 Jul 30
Customer Service Management
Norfolk, VA
... Promoted again to the Managers Helpdesk where we supported Managers and VIPs. * Provide support to over 9000 remote users over VPN connection. * Provide technical support for Windows, Office Software, VPN Connectivity, Hardware Troubleshooting, ... - 2013 Mar 05
... Promoted again to the Managers Helpdesk where we supported Managers and VIPs. * Provide support to over 9000 remote users over VPN connection. * Provide technical support for Windows, Office Software, VPN Connectivity, Hardware Troubleshooting, ... - 2013 Mar 05
Customer Service Management
Newport News, VA
... CORE COMPETENCIES Performance Optimization Process Improvement Change Management IT Strategy Technical Support Installation Training Hardware Software Peripherals Systems Analysis Helpdesk Project Management Team Leadership Software Testing Client ... - 2012 Nov 23
... CORE COMPETENCIES Performance Optimization Process Improvement Change Management IT Strategy Technical Support Installation Training Hardware Software Peripherals Systems Analysis Helpdesk Project Management Team Leadership Software Testing Client ... - 2012 Nov 23