Project Manager Management

KYLIE E.K. ROBBINS, PMP

757-***-**** • ********@***.***

HIGHLIGHTS

• Over 6.5 years experience working with Government (DOD, DOT and DHS) IT programs, to include

4.5 years experience in IT Project Management

• As Project Manager for the AHLTA (DOD Electronic Health Record) Quarterly Medcin Releases,

delivered high quality products on time and deployed software to production with no issues

• Experienced Technical Writer for training manuals, status and ad hoc reports and contract deliverables

• Effectively utilizes professionalism and communication to achieve results among internal departments

and rapport with the client

• CLEARANCE: Position of Public Trust, DHS, 2010

EDUCATION and CERTIFICATION

• M.P.A. Public Administration, Old Dominion University, 2016

• Graduate Certificate in Public Procurement & Contract Management, Old Dominion University,

December 2014

• B.A. Public Urban Affairs, Concentration: Public Policy, Virginia Tech, May 2004

• B.A. Political Science, Minor: Communication, Virginia Tech, May 2004

• ITIL v3 Foundation Certification, March 2009

• Project Management Professional Certification, April 2011

PROFESSIONAL EXPERIENCE

Product Control Planner/Scheduler III; April 2014-Present

ITT-Exelis

Provides Program Management support to the Exelis’ Commander, Navy Installations Command

(CNIC) Program Manager for the following projects: OSD Inspection Management System (IMS),

OSD Enterprise Modeling System (EMS), CYP IMS Web, CYP IMS Mobile, MWR IMS Mobile,

MWR Warehouse Inventory Management System (WIMS), MWR EMS, MWR Performance Data

Call (PDC), and FFS EMS. Specific duties include:

• Responsible for the creation and management of all software development schedules for the projects

listed above from initiation to closeout

• Responsible for the Weekly CYP IMS Task Progress Report and Monthly OSD Financial Summary

Report

• Liaison between Exelis’ Development Team and the client’s Project Manager

• Responsible for ensuring all OSD contract deliverables meet cost, scope, schedule and quality

requirements

• Facilitates Sprint End Review and Planning meetings across all projects, and documents

Retrospectives in Conf

• Audit invoices to ensure labor hours are billed correctly

• Compares planned versus actual level of effort estimates

• Analyzes current skill sets of the project teams to improve resource utilization and mitigate project

risk

• Updates the Program Management Plan as needed and is in the process of adding new sections with

the Risk Management Plan, Configuration Management Plan, Release Management Plan, Continuous

Process Improvement Plan and Communications Management Plan

• Coordinates the developmental and operational aspects of ongoing software projects and manages

projects in JIRA

• Creates and manages the Program’s Team Roles and Responsibilities document

Procurement Specialist College Intern; Dec. 2013-April 2014

City of Chesapeake

Provided management support to the City’s Procurement Supervisor. Specific duties included:

• Created and assembled contract files, contracts, contract modification agreements, report, Memoranda

of Understanding and other correspondence to communicate information and maintain vendor relations

• Researched and analyzed price changes using the CPI and PPI tables and provided either a

justification for or a recommendation against modifying existing contracts

• Created and maintained solicitation templates for the procurement of goods, IT services, other non-

professional and professional services (term and indefinite delivery indefinite quantity)

• Updated the City’s General and Special Terms and Conditions, per Virginia Code

• Reviewed departmental requisitions in PeopleSoft and researches Cooperative Purchasing

Agreements to expedite the procurement process and ensure compliance with related codes

• Prepared, revised and published solicitations for various city departments for the procurement of

goods and services in Onvia DemandStar

• Developed performance measurements for existing Purchasing Department goals and recommended

additional strategic goals and performance measurements to the Procurement Administrator

• Placed purchase orders for supplies, materials and equipment through competitive bidding.

• Assisted in organizing and directing pre-bid conferences and proposal evaluation committees and

presented findings to management

• Assisted in the administration of hundreds of contracts

Lead Release Management Analyst; Nov. 2010-Aug. 2011

NetStar-1

Provided Program Management support to the DHS USCIS Transformation Coordination

Increment/Release Management (I/RM) Government client. Specific duties included:

• Led four team members in execution of tasks and updated project documentation based on the

changing scope and requirements of the client

• Led weekly meetings between Business Integration and Vendor to identify business

needs/requirements and translate them into technology-based solutions utilizing the waterfall model of

the Software Development Life Cycle (SDLC)

• Created Resource Responsibility Matrix and ensured resource availability for multiple task projects

• I/RM Schedule Coordinator, utilized Microsoft Project

• I/RM SharePoint Administrator

• Secondary I/RM Risk Manager

• Responsible for the weekly Release Dashboard and monthly Program Management Review slides

• Completed monthly NetStar-1 Status Reports and managed Standard Operating Procedures (SOPs)

for 2 task areas

• Updated System Engineering Lifecycle (SELC) diagrams in Microsoft Visio

Lead Information Assurance Project Coordinator; Nov. 2009-Nov. 2010

OnPoint Consulting, Inc.

Worked with each Federal Aviation Administration (FAA) Line of Business (LOB) Chief

Information Officer (CIO) and designated POCs to identify potential locations of Sensitive

Personally Identifiable Information (SPII) within their associated environments. Specific duties

included:

• Led a six member cross-functional project team in execution of tasks and updated project

documentation based on the changing scope and requirements of the client

• Scheduled and conducted planning meetings, kickoff meetings, technical project meetings, scanning

activities, training workshops and was the main POC to FAA stakeholders

• Managed Quick SPIIn Scanning, Reporting and Verification processes

• Owner of the Project Quick SPIIn Scoping deliverable, Symantec Data Loss Prevention (DLP) v10.5

Reporting and Remediation Training Guide

• Symantec Data Loss Prevention v10.5 Administrator

• Generated Symantec DLP dashboard and reports for the client

• Conducted analysis on findings and provided specific remediation recommendations for each LOB

• Participated in Requirements gathering for Operation aSPIIrin and recorded detailed customer

requirements, constraints and assumptions with stakeholders in order to establish the project

deliverables

• Provided Quality Control for all outgoing project documentation

AHLTA Release/Project Manager; May. 2007-Nov. 2009

(Employed at SAIC Jun. 2009-Nov. 2009 and Northrop Grumman (NG) May 2007-Jun. 2009)

Coordinated the developmental and operational aspects of ongoing software projects and served as

liaison between internal organizational structures and the government client. Specific duties

included:

• Responsible for the successful deployment of all releases and patches to the live production

environment

• Created and executed project schedule and revised as appropriate to meet changing needs and

requirements

• Integrated projects into the AHLTA Release and Enhancement Timelines and presented to the client

• Provided cross-departmental coordination throughout the SDLC (utilized the Agile method)

• Coordinated with the helpdesk, developers and DBAs to understand user problems and determine

appropriate solution based on the client’s needs and priorities

• Generated Engineering Change Proposals (ECPs) for new software in accordance with the Change

Management Process

• Represented company in the Configuration Control Board (CCB) and various Working Groups

• Created and implemented Risk Mitigation strategies

• Created and maintained the Incident Management/Problem Management SharePoint site

• Measured project performance, conducted analysis, monitored progress, and presented program

metrics, by individual project, at weekly RM meeting

• Created and reviewed Test Procedures, Test Results Summary and Requirements Traceability Matrix

(RTM)

• Approved all draft Promotion To The Field Notifications (PTTFNs)

• Provided contract task order statuses to the client and completed monthly Program Status Reports

• Produced detailed release plans, project charters and other project documentation

• Prepared priority list of software and recommended solutions/enhancements for the client

• Owner of the Configuration Management Process, Release Management Process, Medcin Release

Process and Branch Tracker Process

• Lead for designing and implementing the Configuration Management Database (CMDB)

• Responsible for the Summary and Impact Statement (S&I) deliverable

• Technical Writer for contract deliverables

• Trained and mentored junior team members to improve team performance and ensure overall project

efficiency

IT Resource Assistant II; Feb. 2006-May 2007

Institute for Defense Analyses (IDA)

Provided technical and coordination support for video and web conferences at all IDA locations;

created and edited training materials and reference guides for software applications; updated

department’s information on IDA’s internal webpage via Sitecore; participated in user acceptance

testing for new business applications; imaged computers using Symantec Ghost and performed

maintenance; created CDs with critical MS patches, monthly virus updates and VPN client software;

Remote Access System/SecurID Administrator; used Remedy to process helpdesk tickets and

Change Requests.

Army Knowledge Online (AKO) Tier II Helpdesk Technician; Apr. 2005-Feb. 2006

Cherry Road Technologies

Acting Team Lead and supervisor during evening shift change; served as Subject Matter Expert for

the Army communities and functions contained within AKO; monitored helpdesk metrics in real-

time; assisted in the training and orientation of new personnel on policies, procedures and

functionality of the helpdesk; created detailed troubleshooting guide for coworkers; used Right Now

Web to process helpdesk tickets.

Library Assistant; Feb. 2005-Apr. 2005

City of Suffolk

Assisted with questions and/or problems regarding books, resources and reference materials;

maintained assigned stack, displays of periodicals, and various files and records; maintained and

recorded daily circulation statistics; performed tasks at circulation desks, to include the maintenance

of an item’s status on database.

PROFESSIONAL MEMBERSHIPS

• National Contract Management

• Project Management Institute (PMI)

Association (NCMA)

• National Institute for Governmental Purchasing (NIGP)

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