Zakiyyah Peaks Wilcher

**** ******** *****

Virginia Beach, VA 23462

757-***-****

acaccn@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Highly responsible, well organized, and self-motivated

• 10 years’ experience in providing the highest level of customer service

• Ability to work well independently as well as part of a team

TECHNICAL SKILLS AND TRAINING

• PC hardware installation and configuration

• Installation of Hardware and Software

• Electricity principles of applied mechanics, equipment repair, maintenance, use of hand

tools and soldering

• Analog electronic devices and circuits

• Semiconductor devices, transistors and power supplies

• Fiber optic connectors, cable splicing and testing

• Excellent troubleshooting skills

• Wireless Communication

EDUCATION

Pharm Techs R US Norfolk, Virginia

Pharmacy Technician

Completion Date: June 2006

PTCB Certification: March 2011

Board of Pharmacy: VA State License

ECPI College of Technology Virginia Beach, Virginia

Associates of Applied Science in Computer Electronics Technology

Major - Computer Network Technology

Graduation Date: September 2004

WORK HISTORY

06/13-Present Norfolk Public Schools Norfolk, VA

PC Technician

• Image and Re-Image desktop computers and laptops for Windows Xp / Windows 7

• Network computers, printers, and copiers

• Install and Troubleshoot desktops, laptops, iPads, and printers, and copiers

• Set up computer systems

• Mobile device management

• Install and un-install various software

• Supervise and Un-supervise iPads using Apple Configurator

• Enroll iPads/iPhones into Airwatch

• Build and Manage iPrint policies using Novell Zenworks

• Answer Helpdesk calls and emails

• Create Helpdesk tickets into the Group Linc System

• Resolve and Close Helpdesk tickets

09/12-07/13 Harris Teeter Virginia Beach, VA

Pharmacy Technician

• Generate, Receive, and Stock daily order

• Greet and Assist customer

• Find customer medication and cash out

• Enter prescriptions into Etreby system

• Fill prescriptions and answer phone

• E-scripts, E-fax, and Insurance Claims

• Communicated with Doctors and Nurses to verify prescriptions

01/07-06/07 Walgreens Philadelphia, PA

09/08-07/10 Norfolk, VA

Pharmacy Technician

• Responsible for entering prescriptions into the computer

• Answered phones and filled prescriptions

• Find medication for pickup and cash out customers

• Maintain and Replenish Baker Cells

• Minor Compounding and Insurance Claims

• Ordering and Receiving Drug Inventory

• Communicated with Doctors and Nurses to verify prescriptions

08/09-02/10 PhyAmerica Portsmouth, VA

Pharmacy Technician

• Refill Pyxis machines on all wards of hospital

• Computer entry of prescriptions

• Prepacking medications

• IV training

• Ward Stocking

• Receive and put away Narcotic orders

• Deliver Narcotics and other Medications to wards

10/04-04/06 ProTemps Virginia Beach, VA

Administrative Assistant

• Responsible for answering phones, setting up appointments, filing

• Maintained high level of organization

• Assisted accounting department with payroll

• Provided excellent customer service

• Various office duties

• Ordered supplies

References

Available Upon Request

Contact this candidate