Information Technology Technician
Resume:
Stephen R. Diggs
Virginia Beach, Virginia 23454
757-***-**** / ***********@*****.***
Work Experience:
Lockheed Martin Field Engineer for the "Persistant Threat Detection
System", in Afghanistan.
01/15/2012 - 12/7/2012
Lockheed Martin Field Operator for the "Base Expeditionary Targeting and
Surveillance Systems - Combined (BETSS-C):
12/27/2010 - 12/17/2011
Field Service Representative for a surveillance system being used by the
United States Marine Corps in Iraq and Afghanistan:
8/20/2008 - 2/15/2010: Computer Sciences Corporation (Elevated Sensors
Division) working as an electronics technician/information technology
technician on a ground based observational surveillance system (GBOSS).
Primary function is to install and maintain this system for the Marine
Corps. To maintain this system requires a thorough knowledge of both
electronics and Information Technology. Due to classifications of this
equipment I am not permitted to divulge specifics.
I have performed these duties as a contractor in Iraq from October
2008 through October 2009. And from October 2009 until the February 2010
in Afghanistan.
Third Tier Software Configuration Specialist:
5/2005 - 8/2008: York County School Division, Yorktown, VA Primary
Function: Load and test network-based and stand-alone applications,
document any and all special requirements for use, and provide customer
support for various software applications
Data Migration Specialist:
10/2004 - 4/2005: Convergence, Ft. Jackson, SC Migration of user data from
an existing platform to a new network.
Computer Technician:
3/2003 - 9/2004: APEX Engineering, Richmond, VA working as a computer tech
on the NMCI project. Working on Win2K systems.
Computer Technician:
7/2002 - 3/2003: AD-TEK Engineering, Norfolk, VA
Was working as a staging/imaging/deploying computer technician on the NMCI
project. Also worked as the second shift lead on the classified side of the
data migration team. Was in charge of migrating desktops from the legacy
system to the new NMCI system on the classified side for the second shift.
This included all software, applications and setting up of clients e-mail.
Currently hold a "Final Secret Security Clearance". Left AdTEK because they
could not give me enough work.
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Information Technology Analyst:
7/2000 - 4/2002: Ntelos Communications, Norfolk, VA
Information Technology Analyst: support and maintain all I.T. equipment to
include all pc's (software & hardware), servers(Compaq Proliant
1600/WinNT4.0), all network equipment (Ethernet), printers, plotters, PBX
(Nortel Options 11), voice mail (Octel) for 12 retail stores and three
business offices in Hampton Roads Virginia. Service helpdesk tickets as
needed on a 24/7/365 basis. Assist network administrators with issues as
needed. Software supported: Win95/98/NT4.0, MS Office/Outlook/Back
Office/Internet Explorer, Lotus Notes, Remotely Possible, Remote Desktop,
Precedent 2000 (P2K), Point of Sale (POS), PQDI, Network Associates Magic
Helpdesk, IBM A/S 400 Client Access. Assist in planning and implementation
of enterprise I.T. projects. Implement PBX voice, hardware & software
adds/changes for over 200 users at all locations. Participated in a major
WAN implementation project. Ensured certain users were able to connect
remotely to access company network.
Information Technology Analyst:
5/1997 - 7/2000: PrimeCo Personal Communications, Norfolk, VA. Exactly the
same as the Ntelos position. Ntelos bought out PrimeCo and my position and
job description didn't change.
Electronics Repairman/Technician:
4/1976 - 4/1996: United States Marine Corps, Military Virginia Beach, VA
17 years as an electronics repairman/technician, maintaining a multi-
million dollar second generation, Litton digital/analog data system (AN/TYQ-
2), to the component level. Three years maintaining a current generation
AN/TYQ-2 Litton data system. Five years instructor/chief instructor on
AN/TYQ-2 Litton data system. Four years managing an electronics maintenance
shop. Held National Security Agency Secret Clearance 19.5 out of 20 years
of military career.
Education:
National University, Twentynine Palms, CA Some College Coursework
Completed: Ed. Learning Eastern Carolina University, Havelock, NC: Some
College Coursework Completed: Psychology I Southwest High, Kansas City, MO-
High School or equivalent High school Tidewater Community College,
Virginia Beach, VA Some College Coursework Completed: Accounting I & II
Certification: MCP for Windows NT 4.0, US-Virginia Beach, VA; Novell,
Virginia Beach, VA
Security Clearance: FINAL SECRET (DISCO)
References: by request
Contact: ***********@*****.***; phone: 757-***-****
(2)
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