| Resume alert | Resumes 31 - 40 of 312 |
Customer Service Business Development
Palatine, IL
... ● Proficient in MS Office Suite, WFM Software, Avaya CMS Reporting Software, Salesforce. EXPERIENCE: Supervisor (October 2016 - Present) CVS Health, Mt Prospext, Illinois Responsible for managing a team of 18 pharmacy enrollment techs. Oversees ... - 2023 Nov 21
... ● Proficient in MS Office Suite, WFM Software, Avaya CMS Reporting Software, Salesforce. EXPERIENCE: Supervisor (October 2016 - Present) CVS Health, Mt Prospext, Illinois Responsible for managing a team of 18 pharmacy enrollment techs. Oversees ... - 2023 Nov 21
Customer Service Sales Representative
Chicago, IL
... SKILLS Cloud PBX Salesforce Time Management Critical Thinking Accurate & detailed Avaya Software 50 WPM Typing Troubleshooting Computer Training Customer satisfaction Inventorying Computer maintenance & repair Proficient in MS Office Computer ... - 2023 Nov 07
... SKILLS Cloud PBX Salesforce Time Management Critical Thinking Accurate & detailed Avaya Software 50 WPM Typing Troubleshooting Computer Training Customer satisfaction Inventorying Computer maintenance & repair Proficient in MS Office Computer ... - 2023 Nov 07
Customer Service Administrative Assistant
Chicago, IL, 60602
... ● Assistant floor manager with call escalation, Avaya issues, ADP or technical issues. ● Responsible for interacting and following up with over 50 prospective students (daily) on their decision to further their education and verify if prospects meet ... - 2023 Oct 03
... ● Assistant floor manager with call escalation, Avaya issues, ADP or technical issues. ● Responsible for interacting and following up with over 50 prospective students (daily) on their decision to further their education and verify if prospects meet ... - 2023 Oct 03
Customer Service Representative/FMLA Specialist
Chicago, IL
... Engagement 10 years Problem solving skills 9 years FMLA Proficient 6 years Fundraising 5 years Training 5 years Mentoring 2 years Assistant Supervisor 2 years Efficient in Microsoft’s Word, Excel, PowerPoint, OneNote, Outlook,, Zoom, and Avaya etc. ... - 2023 Sep 22
... Engagement 10 years Problem solving skills 9 years FMLA Proficient 6 years Fundraising 5 years Training 5 years Mentoring 2 years Assistant Supervisor 2 years Efficient in Microsoft’s Word, Excel, PowerPoint, OneNote, Outlook,, Zoom, and Avaya etc. ... - 2023 Sep 22
Project Management Scrum Master
Chicago, IL
... Integration of Eligibility, RxClaim, PeopleSafe, Avaya and IVR data to track member calls through their lifecycle. Launched the communication protocols between Anthem and CVS. Developing the Medallia extract process for client branding needs and ... - 2023 Sep 19
... Integration of Eligibility, RxClaim, PeopleSafe, Avaya and IVR data to track member calls through their lifecycle. Launched the communication protocols between Anthem and CVS. Developing the Medallia extract process for client branding needs and ... - 2023 Sep 19
Customer Service Quality Control
Rolling Meadows, IL
... •Work with CRM/Agent OS/Avaya/Ticket System for all calls and CSG. •Using Skype/Teams for communications purposes. Enterforce Pewaukee, Wisconsin IT Administrator- August 2019-August 2021 •Troubleshooting and computers/ issue with Login. •Setting up ... - 2023 Aug 23
... •Work with CRM/Agent OS/Avaya/Ticket System for all calls and CSG. •Using Skype/Teams for communications purposes. Enterforce Pewaukee, Wisconsin IT Administrator- August 2019-August 2021 •Troubleshooting and computers/ issue with Login. •Setting up ... - 2023 Aug 23
Call Center Data
Buffalo Grove, IL
... Lead technical architect in cross-selling opportunities with other Meridian companies for Microsoft, Avaya, IBM, HP and Sun solutions for upgrades and data center expansions, relocations and consolidations. Revised hardware and software proposal and ... - 2023 May 29
... Lead technical architect in cross-selling opportunities with other Meridian companies for Microsoft, Avaya, IBM, HP and Sun solutions for upgrades and data center expansions, relocations and consolidations. Revised hardware and software proposal and ... - 2023 May 29
Scrum Master Project Manager
Chicago, IL
... Integration of Eligibility, RxClaim, PeopleSafe, Avaya and IVR data to track member calls through their lifecycle. • Led brainstorming sessions with clients and internal teams to achieve goals and meet objectives. • Managed Model Office testing ... - 2023 Apr 27
... Integration of Eligibility, RxClaim, PeopleSafe, Avaya and IVR data to track member calls through their lifecycle. • Led brainstorming sessions with clients and internal teams to achieve goals and meet objectives. • Managed Model Office testing ... - 2023 Apr 27
NOC Technician
Mount Prospect, IL, 60056
... Position required strong expertise with Control-M, Solve, Connect Direct, TSMS, Axway Gateway Interchange, Avaya, Microsoft Outlook and Sentinel. • Documented and responded to alerts, created incident/trouble tickets, performed troubleshooting and ... - 2023 Apr 26
... Position required strong expertise with Control-M, Solve, Connect Direct, TSMS, Axway Gateway Interchange, Avaya, Microsoft Outlook and Sentinel. • Documented and responded to alerts, created incident/trouble tickets, performed troubleshooting and ... - 2023 Apr 26
Support Analyst Desktop Technician
Tinley Park, IL
... • Extensive knowledge of wiring and cabling data networks including Cisco\Avaya systems, including running cabling, replacing and configuring switches. EDUCATION Truman College, Chicago, Illinois • A+ Certification. Global Knowledge, Schaumberg, ... - 2023 Apr 03
... • Extensive knowledge of wiring and cabling data networks including Cisco\Avaya systems, including running cabling, replacing and configuring switches. EDUCATION Truman College, Chicago, Illinois • A+ Certification. Global Knowledge, Schaumberg, ... - 2023 Apr 03