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Herndon, VA
SMITA NERKAR 571-***-**** ***********@*******.*** US Citizen * / * SUMMARY: Versatile Professional with Expertise in Agile/Scrum Management, Analysis, Customer Service, Quality Assurance, and testing for Large-Scale Systems, Including Start-up, and ...
- Sep 11
Rockville, MD
... Customer Service: Served as initial point of contact for customers, manufacturers, vendors and staff; Focused on responding to all requests in a timely, complete and accurate manner and exceeding the customer’s expectations. Technical Skills: Adept ...
- Sep 11
Great Falls, VA
... Meritorious Service (1), Meritorious Service Medal (1), Navy Commendation (5), Navy Achievement (1), Combat Action Ribbon (2), and 18 other ribbons/awards/medals for campaigns and actions for Somalia, Haiti, Iraq, and the Global War on Terrorism. ...
- Sep 11
Fairfax, VA
... Highlight: During the pandemic, successfully recruited and fully onboarded 25 employees for brand new national security positions within a 6-month timeframe, despite the challenges and rotating customer site schedules Cultivated strong relationships ...
- Sep 11
Washington, DC
... Computer Science PROFESSIONAL EXPERIENCE Internal Revenue Service Mar 2024 - Present SAT Tester Lanham, MD • Verified ... (Joint Application Development), 508 Compliance Testing, CRM (Customer Relationship Management), SWOT Analysis • Scripting & ...
- Sep 11
Northwest Washington, DC, 20037
... I served in the Department of State Foreign Service as a Management Officer, General Services Officer, Consular Officer, and Public Affairs Officer for many years and I love working with people. I am also a dedicated writer, editor, and proofreader. ...
- Sep 11
Washington, DC
... Explained complex policy details with clarity, consistently achieving a 90% client satisfaction rate by turning billing inquiries into opportunities for improved service. Implemented proactive solutions for account and policy issues, reducing follow ...
- Sep 10
Manassas, VA
... Envolved with Technical and Functional Support for Customer's unsers using Service-now system by creating and folow up Incidents (INC), SCTSKS, Change Requsets (CHG)...etc. CACI Company - USA - Contract (06/2019 - 01/2020) - Oracle DataBase ...
- Sep 10
Leesburg, VA
... flow, and monitoring chemical levels in the pool Recognized by senior management for delivering exceptional service and maximizing customer satisfaction by being awarded the “Employee of the Month” US Aquatics May 2004 – August 2004 Pool Operator/ ...
- Sep 10
Aldie, VA
... Improvements Builds Customer and Client Relations Strategic talent partner with expertise in brand awareness, talent acquisition, and fostering positive work environments across education, commercial, financial and government service industries. ...
- Sep 10