Quality Assurance Product Owner

SMITA NERKAR

571-***-**** ***********@*******.*** US Citizen

* / *

SUMMARY:

Versatile Professional with Expertise in Agile/Scrum Management, Analysis, Customer Service, Quality Assurance, and testing for Large-Scale Systems, Including Start-up, and Government Contracting Experience. EDUCATION, TRAINING & CERTIFICATION:

• Bachelor’s in science with majors in Botany, Zoology, and Chemistry from the University of Amravati, India.

• Diploma in Naturopathy (Alternative Medicine) from the University of Lucknow, India.

• Certified Scrum Product Owner from Scrum Alliance (ID: 000527048).

• Training in Quality Assurance and Testing from TGGS Training School, Virginia. PROFESSIONAL EXPERIENCE:

Potomac Haven

Scrum Master & Sr. QA Analyst

McLean, VA

Aug 2023 - Till Present

Client: Bureau of Industry and Security (Dept of Commerce)

• Led Scrum ceremonies and coached the team on best practices, such as Definition of Done, Story Points, Sprint reporting, Velocity, and the utilization of the Figma tool for creating wireframes.

• Led the migration of 2000+ issues and tasks from Jira and Excel to Azure Boards, eliminating the need for manual tracking in Excel sheets, and consolidating all backlogs into a central repository.

• Led the end-to-end testing of www.bis.gov (beta) including Regulations, Licensing, and Learn & Support modules. Documented test cases in the newly adopted Azure Test Plan tool. Intersec Leesburg, VA

Test Engineer & Product Owner Aug 2019 – July 2023 Client: SecurityCompliance.io

• Led end-to-end testing of the Security Compliance SaaS platform, specializing in Cyber Security Maturity Model (CMMC) compliance and reporting at www.securitycompliance.io

• Led the adoption of Jira for documenting user stories and test defects eliminating the need for manual tracking in Excel sheets. Led the migration of test case management to QMetry.

• As Product Owner, documented issues, and tasks in the Jira board, created quarterly product roadmaps, and feature releases, and led the documentation for onboarding new customers and product training manuals.

Client: Accenture Federal Services / CMS (Center for Medicare and Medicaid Services)

• Led the end-to-end testing of www.healthcare.gov marketplace module, documented test cases and bugs in the HP ALM tool, and created multiple test metrics reports (productivity, defects etc).

• Led API testing using SOAP UI and Postman, backend testing using MarkLogic and Collaborated with the engineering team to migrate from Redis to Elasticache product, verifying caches using Splunk logs. LogiNet Herndon, VA

Product Owner & QA Analyst Jan 2013 – Aug 2019

Client: ABSData Inc.

• Led the requirements gathering, translating them into user stories, and documented them in Excel. Conducted sprint reviews and product demos for customers and executive leadership.

• Created test cases for ABSData's user interface and REST API testing leveraging SOAP UI. Led integration testing between ABSData and the DealerTrack system at www.dealertrack.com. Client: Nveloped Inc. (www.nveloped.com)

• Led the end-to-end User Acceptance Testing for the Nveloped product, an integration system accessing patient data from Allscripts EHR and 3rd party APIs to send secure emails to patients.

• Led the product workflow and test cases documentation and testing for integrating Nveloped email client, Nveloped API, and integration with AllScripts EHR system. SMITA NERKAR

571-***-**** ***********@*******.*** US Citizen 2 / 2

Client: Celanese Corporation (www.celanese.com)

• Collaborated with the Celanese Product and Engineering teams to define requirements, features, use cases, and test data for the 'EXHH' wireless system using the Gherkin language.

• Led the creation of automated test scripts using Cucumber and Selenium and documented bugs related to the application, form factor, etc., in the Jira tool. Client: Stratford University (www.stratford.edu)

• Led the testing of Ledger card reports and related reporting modules for the University Reporting system. These reports were developed using ASP.NET and SQL Server Reporting Services.

• Led the end-to-end testing of the Online Reports, and data verification and documented the defects related to report usability, and data issues.

CT Solutions Fairfax, VA

Lead - Quality Assurance Jun 2010 – Dec 2010

• Led testing for OIS (OSHA Info Systems) modules like Inspection, Violations, Penalty Collection, and Citation Issuance and Initiated the White box / Back-end testing using SQL queries to validate the data in the Oracle DB.

• Led the documentation of test cases and executed functional, negative, regression, white/black box, and smoke tests leveraging tools such as Clear Case, Clear Quest, Rational Team Concert, and Rational Req Pro. Carney Alexandria, VA

Lead QA Analyst Jan 2010 – Mar 2010

• Led and managed all QA activities related to the Department of Defence (DOD) projects including Defence Security Services Academy (DSSA) - Adjudications Overview product.

• Performed 508 Compliance testing using the JAWS tool for DOD, Navy, and Army projects. MD Technology Solutions Bethesda, MD

Sr. Quality Assurance Analyst Nov 2008 – Aug 2009

• Led the end-to-end testing of the National Institute of Health (NIH) Electronic Research Administration

(eRA) and www.Grants.gov using RequisitePro and Doors software.

• Using the Quality Center tool, performed the requirements assessment, developed, and maintained test plans, test cases, test data, test scenarios, and test documentation.

• Developed, executed, and maintained automated Functional and Regression Test scripts using HP QuickTest Pro. Performed data validation testing using SQL queries on the MySQL database.

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