Remote Data Entry

Erica Kelley

(M) 240-***-**** ***********@*****.***

QUALIFICATIONS PROFILE

Skilled and personable administrative assistant with over 11 years of experience serving a variety of clients and providing a full range of office support. RELEVANT SKILLS

Administration: Provided exceptional administrative support to manufacturers, vendors, clients, and organizational staff; Increased efficiency and improved processes by writing standard operating procedures for staff positions; Handled accounts payable and receivable, prepared purchase orders and invoices, and maintained inventory management; Managed staff calendars, scheduled events, maintained correspondence files, and prepared management reports; Ensured quality control processes were strictly followed. Managed paperwork for Human Resources such as Form I-9. Customer Service: Served as initial point of contact for customers, manufacturers, vendors and staff; Focused on responding to all requests in a timely, complete and accurate manner and exceeding the customer’s expectations. Technical Skills: Adept with Microsoft Office Suite (Word, Excel, PowerPoint and Outlook); Expert knowledge of Sunflower, ACT, WITTS, Centry, and E-CIRS databases; Knowledge of DYMO Labelwriter System, Skilled at learning new computer systems and maintaining a superior degree of accuracy for data entry. Managed multi-line telephone systems

Key Strengths: Excel at meeting the needs of clients, management and peers; Served as a team leader and trained new staff members; Highly organized and conscientious; Adapt quickly to new requirements.

WORK EXPERIENCE

● Safeway, Silver Spring, MD, Cashier

● HireONE Staffing Agency, Washington, DC, Administrative Assistant/ Receptionist

● United Parcel Services (UPS), Gaithersburg, MD, Package Handler/Driver’s Helper

● Caribbean Caterers, Rockville, MD, First Impression Coordinator

● Giant Food, Germantown, MD, Seafood and Meat Assistant

● Zimmerman Associates/FDA, Silver Spring, MD, Record Technician

● Logistic Applications/DOE, Germantown, MD, Property Supply Clerk/Administrative Assistant

● Parallax/FDA, Gaithersburg, MD, Record Technician/Document Control trainer EDUCATION

● Northwest High School, Germantown, MD.

● Montgomery Community College, Germantown, MD.; area of focus - Biotechnology

Contact this candidate