Qa Tester Manual

Nisha Khanal

Lorton,VA ***** +1-703-***-**** ******.**@*****.***

SUMMARY

Senior Quality Assurance Specialist with extensive experience executing manual testing, creating robust test plans, and driving quality improvements across complex systems. Demonstrated expertise in full-cycle testing—from design and development to system certifica- tion—while mentoring junior team members in Agile environments. Adept at leveraging tools such as JIRA, SQL, and .NET to ensure seamless functionality and exceptional performance. EDUCATION

Strayer University, Washington DC Present

Associate of Science, Computer Science

• GPA: 3.65/4.0

Kathmandu University, Kathmandu, Nepal

Bachelor of Science, Computer Science

PROFESSIONAL EXPERIENCE

Internal Revenue Service Mar 2024 - Present

SAT Tester Lanham, MD

• Verified system compliance with stringent requirements and standards through formal verification methods.

• Analyzed discrepancy reports and executed integration testing to validate the effectiveness of system fixes.

• Provided support for system integration and transition activities, ensuring thorough testing and evaluation.

• Developed and executed detailed test scripts to certify software quality for production releases and system changes.

• Authored comprehensive test plans and maintained rigorous requirements documentation in alignment with QA best practices.

• Performed solution testing to ensure alignment with complex business requirements.

• Preserved the integrity and accuracy of test databases to support reliable testing outcomes.

• Distributed controlled test data to development teams for extensive unit testing support.

• Conducted manual regression testing to validate functionality and performance.

• Executed API testing using SOAPUI and REST to ensure robust system integrations.

• Tracked and managed defect statuses throughout the complete testing lifecycle using tools like JIRA.

• Delivered high-quality assurance testing across systems to guarantee exceptional product releases.

• Assisted with system deployment rollouts while maintaining current and precise supporting documentation.

• Generated defect lists for prompt resolution and iterative improvement in future application releases.

• Collaborated with analysts and developers throughout test planning, issue resolution, and results analysis.

• Managed release processes for baseline IT infrastructure changes by strictly adhering to established procedures.

• Maintained comprehensive process documentation, initiated recommendations for improvements, and communicated changes to stakeholders.

NOAA/ Syneren Technology Jan 2023 - Mar 2024

UAT Test Coordinator/Test Analyst Silver Spring, MD

• Monitored and tracked UAT and training issues throughout the project lifecycle across NOAA end users.

• Executed functional and regression testing of reports using SQL to ensure data accuracy and reliability.

• Coordinated with cross-functional teams to identify, prioritize, and verify data requirements for robust test cases.

• Participated actively in project planning and estimation activities to align QA efforts with business objectives.

• Streamlined UAT processes by coordinating schedules, test scripts, and participant logistics within NOAA.

• Communicated testing progress and outcomes effectively to stakeholders, ensuring transparency in QA activities.

• Collaborated with the testing team to continuously refine and enhance testing methodologies.

• Maintained and regularly updated the Master Stakeholder Registry to support comprehensive project documentation. Dept of Commerce, US Census Bureau Mar 2016 - Aug 2022 Manual/System Tester Suitland, MD

• Analyzed business and functional requirements to develop effective test strategies.

• Created and maintained test plans, test scenarios, and test scripts.

• Executed test scripts and documented results to verify system functionality and compliance.

• Utilized TOAD to write complex SQL queries for validating data against business rules.

• Collaborated regularly with clients and development teams to gather requirements and clarify design specifications.

• Actively participated in all phases of the defect management lifecycle.

• Used Reflection X to connect to servers and validate Cron jobs and batch jobs.

• Delivered demonstrations to end users and stakeholders to showcase functionality and gather feedback.

• Performed thorough regression testing after each bug fix.

• Played a key role in testing the Oracle database migration from 11G to 19C.

• Estimated, prioritized, and coordinated quality assurance testing activities.

• Trained new hires on company policies and procedures using targeted training methods.

• Partnered with device manufacturers, product managers, and developers to test and optimize mobile products.

• Communicated training schedules and tracked progress for all team members.

• Created detailed reports on training outcomes and maintained accurate training records.

• Collaborated with the QA team to continuously enhance testing processes. State of Maryland DHRIS - CHESSIE / XEROX-TCC Apr 2015 - Mar 2016 UAT Test Analyst Elkridge, MD

• Identified testable scenarios and prepared detailed test cases.

• Developed and executed system, regression, and UAT test cases based on business requirements.

• Executed test plans and UAT cases, logging defects as necessary.

• Ensured requirement traceability across all test cases.

• Facilitated and participated in test case conformance reviews.

• Validated BI reports for data accuracy and completeness.

• Collaborated with test leads and developers to define testing scope.

• Logged and tracked defects identified during application testing.

• Performed UAT regression testing following defect resolution.

• Conducted manual testing of CHESSIE applications.

• Provided regular testing status updates to the testing coordinator.

• Participated in testing status meetings to discuss progress and issues.

• Attended UAT walk-through sessions with system testers, business analysts, and developers.

• Tested mobile devices to verify proper configuration, operation, and functionality. Lockheed Martin Jan 2014 - Feb 2015

UAT Analyst Arlington, VA

• Documented expected results in Quality Center and traced test cases to corresponding requirements.

• Actively participated in pre-testing activities by reviewing documentation, use cases, test plans, and collecting test data.

• Performed load, performance, and stress testing using the Mercury LoadRunner HP tool.

• Demonstrated working knowledge of Team Foundation Server (TFS).

• Planned and reviewed test cases for functional, performance, database, and user acceptance testing.

• Designed and documented test procedures and cases for UAT, functional, and integration testing.

• Participated in user acceptance testing (UAT) and reviewed user feedback.

• Performed integration testing on application code and design.

• Used QuickTest Pro to automate functional and regression testing.

• Created documentation in SOAPUI for web service testing.

• Executed multi-user performance tests and other features using the LoadRunner Controller.

• Conducted integration testing of the complete retail management system.

• Participated in test plan walk-throughs with project team members.

• Gathered requirements for integrating the POS system with the supply chain system. ADDITIONAL SKILLS

• Testing & Reporting Tools: QTP (QuickTest Professional), HP ALM / Quality Center / TestDirector, LoadRunner, WinRunner, JUnit, SOAP UI, REST Assured, IBM Engineering Test Management (ETM), Adobe Analytics

• Operating Systems: Windows, iOS, Android

• Defect & Test Management Tools: Microsoft Test Management, Azure DevOps, ServiceNow, IBM ETM, HP ALM / Quality Center

/ TestDirector

• Databases & DBMS: Oracle (12c), MS SQL Server (7.x/2000), Microsoft Access, MongoDB

• Business & Design Tools: Rational Suite, Microsoft Visio, TOAD, Reflection X, XMLSpy

• MS Office Software: MS Office Suite (Word, Excel, PowerPoint, Visio, Project)

• Methodologies: Agile, Waterfall, SDLC (Software Development Life Cycle), RUP (Rational Unified Process), UML (Unified Modeling Language), RAD (Rapid Application Development), JAD (Joint Application Development), 508 Compliance Testing, CRM

(Customer Relationship Management), SWOT Analysis

• Scripting & Programming Languages: HTML, SQL, PL/SQL, Java, UNIX Shell Scripting, JSON

• Bug Tracking & Reporting Tools: JIRA, Serena Team

• Business Analysis Skills: Business Definition, Requirements Analysis, Business Process Analysis, Gap Analysis, Use Case Modeling

& Analysis

Contact this candidate