Product Manager Mountain View

Kartik Jain

********@******.***.*** 650-***-**** Mountain View, CA Linkedin

SUMMARY

Product Manager with 5+ years of experience in data-driven product strategy, cross-functional leadership, and launching software products. Seeking an exciting full-time product manager role. EDUCATION

Carnegie Mellon University Mountain View, USA

Master of Science, Software Product Management Aug 2023 - Dec 2024 Coursework: Product Vision & Strategy, Agile Marketing, AI for Product Managers, Product Business Modelling, Applied AI, HCI Shiv Nadar University Delhi, India

Bachelor of Technology, Computer Science Jul 2015 - May 2019 WORK EXPERIENCE

Product Manager San Jose, CA

Ivanti Jun 2024 - Aug 2024

• Owned end-to-end product development of an IT carbon footprint tracking tool - from PRD creation to launch, conducting user research with 20+ enterprise clients to achieve product-market fit, resulting in successful adoption by 1000+ Ivanti customers

• Established user behavior analytics framework and optimized onboarding process through A/B testing of Pendo Guides and targeted UI/UX strategies, driving an 18% boost in monthly trial conversions and 35% improvement in user retention

• Led feature prioritization and roadmap planning through stakeholder interviews and competitive analysis, resulting in identification of 5 high-impact features that increased customer engagement by 46% and influenced $100K in potential revenue Skills: Product Requirement Definition, Feature Roadmap Planning, Stakeholder Management, Customer Satisfaction Metrics Product Manager Phoenix, AZ (Remote)

American Express Sep 2022 - Aug 2023

• Directed the agile development and GTM strategy of a sustainability tracking platform, leading sprint planning and retrospectives of a 17-member cross-functional team, achieving 27% reduction in carbon emissions for 1,100+ corporate clients

• Spearheaded the development and delivery of compliance monitoring tools within Amex business travel products, implementing user story mapping and acceptance criteria that drove 32% market penetration

• Defined product vision and translated user insights into actionable roadmaps and features, driving a 25% increase in user engagement

• Redesigned user onboarding journey and corporate client interface through customer behavior analysis and A/B testing, resulting in 40% increase in user adoption and 28% reduction in support tickets within first 90 days of launch Skills: Product Strategy, Backlog Prioritization, Scrum Team Management, Release Planning, User Stories, Product Documentation Associate Product Manager Pune, India

ZS Associates (Genentech) Aug 2019 - Sep 2022

• Led a team of 5 associates in developing key performance indicators and designing tableau dashboards for monitoring sales and perception metrics of pharma products, enhancing decision-making for product launch strategies at Roche

• Performed patient-level data analytics using SAS and Python to provide actionable business insights and enhanced analytics driven reporting solutions to clients; received an "Innovation" award for my contribution

• Implemented ML techniques like K-means driven physician segmentation strategy, improving marketing & targeting efficiency by 72% and achieving $2M+ in additional revenue through optimized product positioning for new Ophthalmology and Oncology products

• Developed expertise on Excel-VBA to automate reports refresh processes reducing turnaround time spent monthly by ~70% Skills: Revenue Growth Planning, Vendor Partnership Management, Cross Functional Team Management, Market Analysis PROJECT EXPERIENCE

Information Security Office- Capstone Project Manager Aug 2024 - Jan 2025

• Managed a team of 5 engineers in developing an AI-powered chatbot for CMU’s information security office, enhancing data transparency and accessibility of complex security practices for over 15,000 students and staff LinkedIn: Platform Enhancements Aug 2023 - Dec 2023

• Conducted product research, identified stakeholders, defined scope and validated hypotheses for existing issues on LinkedIn

• Strategized and incentivized solutions & a go-to market strategy to improve response rates for connection requests on LinkedIn by 15% SKILLS

Analysis & Visualization Tools: Tableau, Power BI, Google Analytics, Microsoft Excel, MS Office, G-Studio, Pendo, Hive, Amplitude Tools & Technical Skills: SQL, Python, HTML, VBA, Jupyter Notebook, JIRA, Rally, Figma, Mural, Miro, Trello, Confluence, Mixpanel

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