Operations & Leadership Professional
Resume:
Angela Rodriques
Reynoldsburg, OH *****
*********@*****.***
Professional Summary
A Proven leader looking to expand my talent and leadership capabilities in a larger role. Self-starting, challenge driven and motivated, I enjoy working side by side with my team and helping them develop and succeed in their careers as well. I have a Passion for winning and enjoy having to think on my feet in an ever changing world. Every problem has a solution and I have no problem rising to the occasion.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Automotive Service Advisor/manager
Buckeye Complete Auto Care-Westerville, OH
May 2025 to January 2026
Greet and check in customers.
Explain the process of inspections and estimates
Advise customers on necessary and recommended repairs Maintain a clean showroom
Manage bay/workload with techs
General Manager
Tuffy Tire & Auto Service Centers-Grove City, OH
July 2024 to May 2025
Responsible for store opening and closing
Service writer for all estimates of customers cars Secure parts to do needed repairs
Ensure proper reconciliation of of parts ordered, received and returned Contact warranty and fleet providers for coverage and payments. Lead dispatcher
Republic services-Columbus, OH
May 2023 to June 2024
• Solely responsible for creating routes for the 27 front load routes as well as 2 residential drivers.
• Worked directly with both sales and customer support to ensure customer requests and needs were meet.
• Communicated directly with the shop and drivers to relay any mechanical or safety issues with the trucks and drivers.
• Scheduled all container deliveries, removals and exchanges for customers.
• Monitored productivity of routes and drivers as well as ensure drivers did not violate the DOT hours driven regulations.
• Contacted all customers regarding any delays changes or issues with their stop, can, request, etc.
• Organized the drivers boxes for crew out - keys, VCRs, tablets and any customers notes were ready and orderly.
• Monitored drivers while on route to assist with any issue that may have arisen. General Manager II
Advance Auto Parts-Groveport, OH
August 2019 to May 2023
• Responsible for entire store operations daily operations, including hiring, training and coaching staff. Ensuring each team member followed all standards and SOPs.
• Develop Team members interested in career pathing and continuing on with Advance.
• Partner with CAM to ensure Commercial account satisfaction.
• Assist with training of other store team members through our training program.
• Successfully attained all financial 2020,2021, 2022 goals, including the four wall as well as a 110% overall yearly growth for 2020 in total store sales. Acting Gm for two locations simultaneously for 4 months during the beginning of the pandemic.
• Assisted in developing and performing Gm Duties for 3 stores during Q4 2022.
• Promoted from GMI to Gm II within the first year of employment.
• Top sales store in the district with a net sales of $2.3m in 2021 and on track to hit $2.5m in 2022.
• In 2022-hit all time sales high for the district of $2.6 m. Logistic Team Lead -Senior Team Lead/Consumables
Target, Grove City
August 2015 to August 2019
● Manage day to day functions of the Consumables Department, including the supervising of 10+ employees daily.
● Responsible for ensuring that freshness and quality routines were executed.
● Assist with scheduling, hiring, training and development of team members.
● Handled interactions and communications daily with all vendors.
● During Time as Logistic Lead, Responsible for all inbound and outbound shipments, including but not limited to Consumables and all Sales Good, Store supplies, Fixtures . Baker
Rodney's Bakery
January 2014 to February 2015
● Bake cake and desserts for guest and the restaurant.
● Work one on one with clients for custom wedding, shower and special occasion cakes.
● Take guest orders and assist in the delivery of orders. Sous Chef
Arnold Palmer's Latrobe Country Club
June 2011 to January 2014
• Responsible for scheduling and supervising 10+ employees
• Supervised Daily lunch and Dinner service, as well as on site catering for upwards of 100 guests.
• Managed weekly inventory as well as daily orders from over 4 purveyors. Education
Culinary Science (Associate Degree)
Pennsylvania Institute of CulinaryArts
June 1999 to June 2000
Upper secondary education
Associate's degree
Skills
• Guest relations
• Attention to detail
• Electronic parts
• Schedule management
• Account management
• Operations management
• Restaurant experience
• Continuous improvement
• Root cause analysis
• Conflict management
• Supply chain management
• Team training
• Bookkeeping
• Key Performance Indicators
• CDK
• Process improvement
• Waste management
• Windows
• Workforce development
• Dispatching
• Service writing
• Proficient in Microsoft Oce, including Word, Power Point and Excel
• Microsoft Office
• Culinary Experience
• Warehouse management
• Supervising experience
• Electrical parts
• Math
• Delegation
• B2B
• Data-driven decision making
• Managing budgets in a finance role
• Transportation management
• Staff development
• Cash management
• Mechanical knowledge
• Power tools
• Project scheduling
• B2C
• Growing experience
• Manufacturing company experience
• Microsoft Excel
• Forecasting
• Forklift
• Warehouse management system
• Organizational skills
• Computer skills
• Cleaning
• Data entry
• Microsoft Outlook Calendar
• Performance management
• Improving operational efficiency
• Mechanic experience
• Teamwork
• Writing skills
• Brake repair
• Team motivation (leadership skill)
• Organizational budget management
• Time management
• Payroll management
• Customer issue escalation
• Leadership
• Transportation management systems
• DOT (Department of Transportation) regulations
• Driving
• Productivity software
• Recruiting
• P&L Management
• Basic math
• Grocery store
• Sales
• OSHA
• Fleet management
• Customer relationship building
• Project coordination
• Cross-functional collaboration
• Administrative experience
• Landscaping
• Automotive sales
• Call center
• Manufacturing
• Project management
• Workplace health and safety regulatory compliance
• Performance reviews
• Safe work practices
• Fine dining experience
• Business development
• Interviewing
• Automotive service
• Logistics
• Analysis skills
• Auto restoration
• Accounts receivable
• Product management
• C
• Cost control
• Profit & loss
• Automotive repair
• Answering patron inquiries
• Profit and loss analysis
• Order fulfillment
• Budgeting
• Profit & Loss statement
• Customer service
• Team development
• Hiring
• Communication skills
• Customer communication
• Report writing
• Written communication
• Cross-functional communication
• Service technician experience
• Microsoft Outlook
• Sales team management
• Vehicle maintenance
• Kitchen Management Experience
• Computer literacy
• Detailing
• Auto service management
• Cooling system parts
• Fluent in spoken Kriolu, writing and reading Spanish, with some conversation capabilities.
• B2B sales
• Automotive diagnostics
• Project management methodology
• Compliance management
• English
• Supply chain
• Salesforce
• Assembly
• Team management
• Quick service & fast food restaurant
• Mentoring
• Management
• Hazmat
• Financial acumen
• Accounts payable
• Shocks & struts
Languages
• English
Certifications and Licenses
Driver's License
Firearms License
CPR Certification
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