Administrative Assistant Customer Service
Resume:
Isis Guerrero
***** ******** ****., ***. **, Downey, CA 90241
************@*****.***
Objective
As an Administrative Assistant, I strive to utilize my extensive office experience in a professional work environment, providing support with organizational skills, problem-solving, planning, as well as multi-tasking for the company to achieve success.
Experience
Bluemoon Events, Los Angeles CA
Assistant to Coordinator
January 2022 – Present
• Efficient in MS Office.
• Greet clients in a professional manner.
• Store and extract file information of clients for their events.
• Complete all forms necessary to maintain updated processed files.
• Perform onsite and Offsite task duties according to the event.
• Demonstrate attention to detail with all events.
• Onsite Registration/Check-Ins for guests.
• Assist with managing décor set up and take down of all events.
• Assist with contract negotiations with clients and coordinator.
• Assist with problem solving if necessary.
• Assist with time management towards events.
Bixby Animal Clinic, Long Beach CA
Receptionist/Concierge
May 2021 – November 2021
• Handled credit card and debit card transactions.
• Professional while greeting all clients, patients, and vendors.
• Managed telephone console and routed incoming phone calls.
• Greeted and directed clients, patients, and vendors.
• Assembled and maintained cleanliness of exam rooms.
• Calendaring and Scheduling appointments for the patients.
• Records Indexing and filing documents.
• Monitored and controlled a budget for office supplies inventory and food/beverage inventory.
• Knowledge of photocopying, scanning, and hole punching of files. Isis Guerrero
11743 Lakewood Blvd., Apt. 23, Downey, CA 90241
************@*****.***
2
Cutco, Downey CA
Sales Associate
May 2020 – December 2020
• Handled credit card and debit card transactions.
• Professional with customers and exceptional customer service.
• Knowledgeable of all the products along with the retail pricing.
• Succeeded in memorizing the script and excelled when selling the product(s).
• Provided support to the marketing team with marketing events.
• Assisted with the collation of information of promotional literature and materials.
• Ordering marketing materials through the company.
• Built relationships with existing customers in attempt to increase their current spending.
• Use of MS PowerPoint for marketing presentations and portfolios.
• Successfully trained new employees in workshops through Zoom meetings. Education
Cerritos College
September 2020 – Present
• Major: Business Management in Marketing
• Transferring to Cal State University of Los Angeles in the Spring of 2024 Holy Family High School
High School Diploma, Graduated 2020
Certifications
• Standard First Aid Certification
• CPR/AED (Infant, Child and Adult)
• Bloodborne Pathogens Certification
References
Nadia Mendoza, Bluemoon Events
Christa Lainez, Cutco Management
Yolanda Cervantes, Bixby Animal Clinic
Isis Guerrero
11743 Lakewood Blvd., Apt. 23, Downey, CA 90241
************@*****.***
3
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